AAA Electric

Based on good reviews I had read elsewhere, I called Willis at AAA Electric to ask about replacing a ceiling fan and to get an estimate. Once I had actually purchased the fan I called him to make an appointment. I left a message but he didn't respond. I called him back. He answered and it was obvious he had gotten my message. I was a little wary, but we set the time for the fan installation for today and he said he would text me the day before to confirm. I didn't get the confirmation during business hours yesterday so I texted him. He confirmed our appointment for this morning at 11:00 AM. By 11:35 he wasn't here and there was no call to say he was running late. I called him and he said he was having car trouble, he was at the shop and they were doing a temporary fix and he was leaving for my house right then and would be here by noon. I told him the least he should have done was to let me know of the delay. He said he had been too busy "scrambling." By 12:15 and no phone call again, I called him. He said he was just going to leave the shop. I canceled the job, telling him I needed to work with someone more reliable. He didn't seem at all concerned. He just said, OK. Reading through Angie's list reviews, I see that this scenario has happened before. Sorry this didn't work out, but I can't tie up that much time waiting for someone who may or may not show up.

Called...needed to change time...AAA never returned my call...never heard from Willis again.

I called Willis and he asked me to text him the details which I did immediately. I was looking for him to give us an estimate and do the work. He explained that he did not do wall patches and what it would cost per light. I was fine with that since we had someone who could do the patch work. Two days later no return call. I called him and he talked about coming on Friday. We said OK, and he would call back with a timeframe. He called back to ask if we were still looking for someone and we said yes and he said he would see if he could come on Friday and call us back He never called back. We hired someone else to do the work

Found that he needed a part and drove all over Santa Clara valley until he found a replacement part and came back to finish the job. The job took most of the day and into the evening.

It went well. They troubleshoot an electrical issue that I was having. My lights were flickering which was something new, I didn't look like and I haven't come out to troubleshoot why that was. They were able to find the issue which was great, they came out the same day which was great. They were friendly and pretty much took care of everything for me. The price was a little expensive for me, that was the only thing I didn't like.

I called AAA Electrical on a Saturday as I had lost power to my refrigerator, stove, and master bedroom. Willis said he could come out. He told me over the phone the minimum/maximum he would charge. While he was a little late due to a previous call, he apologized and went immediately to work. He fixed the bedroom power in about five minutes. He determined that the refrigerator had shorted out and was on the same circuit as the stove which it should not have been. He was able to get the power back on, rewired the bad connection, and installed a GFI receptacle. He certainly knew what he was doing. He was professional, expedient, friendly and gave me a 10 percent disccount for being an Angie's list member. I would definitely use his services again and highly recommend him.

Willis was awesome! He added an extra outlet in the bathroom. He was efficient, thoughtful. Good job cleaning up, too.

It went very well. I was especially pleased that Mr. T*** kept me informed of the progress and any estimate revisions all throughout. The work was satisfactorily completed and there were no unpleasant surprised. Highly recommended.

They are cheerful and professional. They came when they said they would, too. They have moved an electrical outlet and added wiring for, and installing, new wall sconces.

I found AAA Electric on Angie's List. The gentleman that came out was very nice and courteous. He was very knowledgeable and prompt. The price was very reasonable. He installed electrical circuits at my home.

Set up an appointment for them to come out and provide an estimate for kitchen remodel. Never showed up, never called to cancel. All other contractors made their appointments that day.

We have used Willis before in our home and knew he was the right choice for our remodelled rental home. He came in to perform as much prep work as possible just before the old kitchen cabinets were removed. Once cabinets were removed he was able to finish the work in just over a day - working around the cabinet installers. While under the house in the crawl space he discovered heating duct problems and just went ahead and fixed them for us. And since we were going to run a refrigerator water supply line across the kitchen he drilled an extra hole for the water and even left a tarp on the ground to work on -- and directions for the easiest route to follow in the crawl space. Due to previous circuit routing deficiencies, he had to do a lot of extra work to bring things up to code. Throughout the job he was a joy to have around, always pleasant and good to talk with. He was able to recommend for us an excellent range hood manufacturer and good local supplier (who we purchased the hood from).

Very pleasant, quick response to initial call. Complete estimate. Repairs took longer than scheduled which upset my schedule. Very good about cleaning up.

I won't use another electrician since I have met Willis of AAA Electric. He is personable as well as being exacting; he makes sure everything is perfect, and cleaned up after everything. Frank, his assistant, is excellent also. I haven't had much experience with the price of electricians so I can't judge very well, but for me, the price was right to get a perfect job.

Willis was personable, efficient, clean and on time. My job was tricky, requiring him to fish around in the wall to move a wire. I was really impressed and will definitely hire him again.

Very good experience. I would highly recommend this company!

Failed to show up for scheduled appointment. When I called to get an ETA, was told that his van was in the shop and would not be available until late next week. Why didn't he just call to tell me this and reschedule? This calls into question their overall reliability and performance so we will not use them.

Didn't show up. When I called him, he had clearly completely forgotten me despite the fact that I had only booked the appointment the day before.

It was really easy to have them come out. I called them the night before and they came out the next day. They did a full day’s work.

Willis was excellent. The pricing was competitive, he is responsive and thorough. His coworkers are fast, efficient and clean. They did a great job and I highly recommend them.

He showed up and time and explained each step and showed us where the problems were

The job went very well. I found AAA in Angie's list, called them Friday the 21st. Will answered, I described the items I needed, he advised he would be in the area the next day and we agreed to meet at 12:30 Saturday. Unfortunatey they were 45 minutes late, which was not the greatest way to start, but once they were here, the work completed was excellent. The bathroom ceiling fan turned out to be only a slipped spring and Will cleaned out the space, repositioned the spring, and replaced the covering -- no charge. They were able to use a subpanel in the garage to make the connection for the new outlet, and the new installation is very neat/efficient.

Willis was very clean thorough and helpful. Both he and his partner were very approachable and polite and easy to work with. When a presumably quick and easy job became difficult and far more complicated than expected, he stuck with it, did the job properly, did not cut corners and stuck to his estimate - very impressive. He worked late into the evening to finish the job and left the house as clean as when he started. They were both very easy to work with and will definitely call on them again.

Everything was great. They were very accommodating in making sure that I had something that worked, even though they didn't have the right parts yet.

Willis and his partner came out on a Saturday evening to get our furnace running, and potentially saved us from a serious fire risk. They were courteous, fast, and professional and left the work site cleaner and in better shape than the found it. Would definitely use again.