A Touch of Stone is a small privately owned business located in Mountain View, California. Our mission is to bring natures beauty into your home for an affordable price. We excel in kitchen counter-tops but are not limited to entrances, fireplaces, bathroom vanities/sinks etc.
I got an estimate to fabricate/install marble slabs in my mater bathroom shower from A Touch of Stone at the end of April. I found my marble slabs at Bedrosians, but we had to wait to get more slabs in. The slabs came in at the end of May, The installation of the shower walls started the first week of June. I had nothing but problems with A Touch of Stone from the beginning. First of all, this job took way too long! Tony, the owner of A Touch of Stone, would tell me that he would send someone out, and nobody would show up, nor would he call to let me know. The quality of work was also below par. They installed the marble in the shower unevenly on the top, they didn't finish out pieces around the shower, they made a huge mess in the bathroom and bedroom (without using drop cloths), they installed the vanity sinks incorrectly, and they damaged my bathroom walls 3 times (my contractor had to fix the walls and repaint them 3 times). This was the worst experience I have ever had with a company, and I remodeled my whole house (excluding my master bath) three years ago! My job was finally completed on July 22nd. A job that should have taken a week, took almost 2 months! The only good experience I did have with this company is the tile company they hired to do my shower pan. Ty from Ty's Tile Works was excellent! He was punctual, professional, courteous, and very clean. He did a beautiful job on my shower pan. Tony from A Touch of Stone could learn a few things from Ty!
Description of Work: Installed shower walls; marble slabs Tiled shower pan (this was sub-contracted) Vanity granite countertop
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Service Categories
Marble and Granite,
Countertops and Backsplashes
FAQ
A TOUCH OF STONE is currently rated 1 overall out of 5.
A TOUCH OF STONE accepts the following forms of payment: Check,Visa
Yes, A TOUCH OF STONE offers free project estimates.
No, A TOUCH OF STONE does not offer eco-friendly accreditations.
No, A TOUCH OF STONE does not offer a senior discount.
No, A TOUCH OF STONE does not offer emergency services.
Yes, A TOUCH OF STONE offers warranties.
A TOUCH OF STONE offers the following services: Any decorating of Marble/Granite.