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Pasadena Moving & Storage

Moving Companies, Storage

About us

10 employees. No subs. Charges an hourly rate. Travel charges apply.

Business highlights

56 years of trusted experience

Services we offer

Moving, storage & interstate moving.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
10%
1
10%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 1-10 of 10 reviews

Anthony V.
12/2012
1.0
moving companies
  + -1 more
It was OK, except I was told not to worry about my big screen TV, "Ah, that's nothing" I was told. Although everything was moved Ok, it turns out I had to worry. I am waiting for a response to my complaint.
Description of Work: Move my one bedroom house. Included big screen TV, bed, home entertainment center, chair with ottoman, many boxes of books, records, CDs, dishes, momentos, etc., 2 furniture size speakers.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$550

Response from Pasadena Moving & Storage
Pasadena Moving and Storage move Member on Dec. 4th, 2012, in which turned out to be an unfortunate situation for both parties. Member was moved in a professional manner; the same manner in which we move all of our customers, the same manner that has awarded us an A rating on Angie’s List. The A rating has been the only rating we have had on Angie’s List. A list we have been a part of for many years without any complaints. Member claims his 4 year old television will not turn on. He request it be replaced with a new $1,100 television. According to the California Public Utilities Commission, “the carrier is not liable in a claim for loss or damage to mechanical or electrical derangement of electronic components or appliances, if there is no sign of exterior damage”. The movers relocated the television with great care and no physical damage, thus the claim has been denied. We explained this with a letter following the claims form we sent out. The is normal procedure in this situation. I believe Member is being completely unreasonable by not accepting and understanding the decision. Berating my company’s performance as an unruly customer on this website, as well as others, in unappreciated. After all, we don’t even know if the television worked before we engaged into the move. Yours Truly, Tom Schiffilea, Owner

Kate B.
07/2012
2.0
moving companies
  + -1 more
I found the experience very unpleasant. I was in no way complaining about his pricing, the company has a right to charge what they want. To be castigated for asking for a moving service for boxes which are frankly very heavy and told to just do it myself was both rude and unkind.
Description of Work: I called this mover to ask if they could do what was a very small move. It was clear it wouldn't work as the minimum is four hours and we wouldn't need that kind of time. The mover complained about my calling to ask for such a small move, said I should just do it myself, and stated he couldn't understand why anyone would call with a move that small. I tried to explain that as someone who doesn't work for a mover, I couldn't know what his overhead etc. would be, just as an FYI. It never occurred to me that the size of the job would be a problem. I was in no way complaining about cost, and had simply said we wouldn't need the four hour minimum. He wished me good luck in the tersest way possible and hung up on me.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Penny C.
08/2011
5.0
moving companies
  + -1 more
My move was relatively small (2 men and a 14-foot truck) and covered 3-4 miles, from Altadena to Pasadena. The movers, Juan and Melvin, arrived right on time and were friendly and professional. They worked hard and constantly from 9 am till around 2:30 pm, taking no breaks. They were proficient movers and packers and didn't damage a thing. They were also patient when I changed my mind on the location of some furniture in my new place. I highly recommend this company.
Description of Work: Pasadena Moving & Storage is an excellent choice for a local move. I selected this company based on favorable reviews in Angie's List and a detailed phone call with Tom Schifflea, the president, who took the time to answer all my questions and describe services and prices in detail. Services included estimating, scheduling, packing (primarily many boxes of books), loading a 14-foot truck cleverly so as to get all my furniture onto it, and unloading.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$615

Jennifer D.
11/2010
5.0
moving companies
  + -1 more
the guys were great! Friendly, competent, highly recommend!
Description of Work: Local move from Eagle Rock to Altadena

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gail T.
10/2010
5.0
moving companies
  + -1 more
We had used Pasadena Moving and Storage two previous times and each experience has been pleasant and very professional. They arrive on time, work steadily, and will do whatever you request concerning the move. They were well worth the cost of hiring a moving company.
Description of Work: Juan and Ruben showed on time at my townhouse in Rosemead and carefully wrapped each piece of furniture with moving blankets. They then loaded my bedroom furniture into their moving van. We drove to my mother's house in Monterey Park to pick up a houseful of furniture. Again, they were careful to wrap each piece of furniture against any damages. Juan, Ruben, and Marvin had to unload all the furniture and boxes and carry the each piece up a steep driveway in South Pasadena. It was a physically difficult move, but they did not hesitate to do a very professional job. They were careful to protect the front doors with moving blankets and they placed each piece of furniture exactly where we wanted them. They were easy to work with and made the entire move a very pleasant experience. We would not hesitate to use this company again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$843

Don C.
08/2009
5.0
moving companies
  + -1 more
I chose them because they were kind of local. I called them and they said they did local moves. They were very professional. There were two guys that came out and they were on time. They got right to work and they were done in four hours. There were no damages and everything came through in great condition. I was so pleased that I tipped them. That is how pleased I was. I would recommend them to my friends.
Description of Work: I used them for moving. They moved all of the large items that I couldn’t move myself. They moved all of the furniture and that sort of thing. I had already packed and they didn’t need to pack anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

suki Y.
07/2009
5.0
moving companies
  + -1 more
good
Description of Work: moved from apartment to house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

CAROLYN F.
11/2006
5.0
moving companies
  + -1 more
The cost was less than $3000. We had to make multiple stops. Very positive, friendly, professional and responsive.
Description of Work: They moved from San Gabriel to Paso Roblas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2005
5.0
moving companies
  + -1 more
THEY WERE VERY COURTEOUS AND PROFESSIONAL IN THE WAY THEY MOVED BOXES AND FURNITURE. THE PRICE WE PAID WAS VERY COMPETITIVE AND RECOMMEND THEM TO ANY OF OUR FRIENDS.
Description of Work: WE HAD STUFF MOVED FROM OUR HOUSE IN PASADENA TO A STORAGE UNIT TO REMODEL OUR CONDO.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ALICIA Z.
06/2005
5.0
moving companies
  + -1 more
THIS COMPANY WAS EFFICIENT AND COURTEOUS. THEY MOVED THINGS QUICKLY AND HAD NO ACCIDENTS. THEY ARRIVED ON TIME AND GOT MY FURNITURE TO THE NEW PLACE AHEAD OF ME.
Description of Work: MOVING AND SETTING UP OF FURNITURE INCLUDING LARGE APPLIANCES AND HOUSEHOLD ITEMS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    5216 Walnut Grove Ave Ste A, SAN GABRIEL, CA 91776

    www.pasadenamoving.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Storage

    FAQ

    Pasadena Moving & Storage is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Pasadena Moving & Storage accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Pasadena Moving & Storage offers free project estimates.
    No, Pasadena Moving & Storage does not offer eco-friendly accreditations.
    No, Pasadena Moving & Storage does not offer a senior discount.
    No, Pasadena Moving & Storage does not offer emergency services.
    No, Pasadena Moving & Storage does not offer warranties.
    Pasadena Moving & Storage offers the following services: Moving, storage & interstate moving.

    Contact information

    5216 Walnut Grove Ave Ste A, SAN GABRIEL, CA 91776

    www.pasadenamoving.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed