About us
Business highlights
35 years of trusted experience
Services we offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.757 Reviews
Showing 1-25 of 57 reviews
Mary W.
06/2023
roofing
 + -1 moreTom Lee Roofing did our roof in the Sunset District of San Francisco about four years ago (right as we were coming out of COVID). His team is professional and works efficiently. He walked us through the project prior to starting, frequently inspected the work, and offers to inspect future projects that may impact the warranty (e.g., if you need to put in a kitchen vent). We are so pleased with his work.
Description of Work: New roof.
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Yes, I recommend this pro
Adem H.
07/2019
roofing
 + -1 moreThey did an excellent job and were on time. I would definitely hire them again.
Description of Work: They did roof maintenance for me.
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Yes, I recommend this pro
Milagros L.
07/2018
roofing
 + -1 moreThe receptionist was very helpful and explained there is a six month waiting period to get an estimate and a one year waiting period for the work to be done. I could not wait a year for a new roof.
Description of Work: Requested an estimate for a new roof.
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Yes, I recommend this pro
Hao D.
09/2016
roofing
 + -1 moreThe crew did a satisfactory job on 4/7/16 and we have had no water leak every since (today is 9/27/16). On job day, everyone showed up on time - Randy Lee, Jose, and Jose's helper Renee. Jose took off the affected roof membrane and discovered another source of water leak. Randy showed us. We agreed to go forward and to compensate them extra for the unexpected repair. Randy left. Jose and Renee worked hard all day, taking a little time off for lunch in their truck. 2 plumbing staff showed up for 1 hour to complete their part of the job. Jose showed us his progress occasionally. Everything was done by 5:30 including clean-up. They left water on the roof over night for water testing. Jose and Renee came back the next day to evaluate the water test. All were satisfactory. They explained everything, gave advise to maintain the roof, answered questions. We gave a check for the remaining cost.
Description of Work: We had repeated water leaks from the roof area over the former light well. It was due to faulty plumbing & roofing by 3 parties: Lei's Construction Co. & Steven Wong Builders (hired by the old owner in Feb - May, 2012), and Iouri Kopylov of Yuri Painting & Remodeling (hired by our family - the current owners - in 2014). We had many roofing estimates from 2012 to 2015. We spoke with a city plumber and general contractor at SF Building & Inspection. We paid 2 different plumbers for on-sight evaluation and temporary interventions. We had GCIS staff look at the water leak, diagnose and suggest repairs. From everyone's inputs and a lot of self-education, we concluded we must close the open hole on the roof, install a roof drain, and connect the new roof drain to the internal drain pipe. Randy Lee from Tom Lee Roofing came to our house twice for estimates. We also spoke on the phone. He was on time, professional, and thoughtful. He explained everything clearly and answered our questions in great details. He provided folders with helpful info: their license, worker's compensation, insurance, testimonials, Flintlastic membranes, etc. At our request, Tom Lee Roofing agreed to collaborate with their chosen plumber to get the job done on the same day. We paid our 10% down payment in person and got to speak with the office staff - knowledgeable, customer-oriented, and organized. The office manager Cathina Lee kept a tight ship and we appreciated her help and assurance throughout the job.
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Yes, I recommend this pro
$4,450
Joshua J.
04/2015
roofing
 + -1 moreI did not use this roofer - but had a date scheduled for an estimate. They are currently one month out for estimates. I had a death in the family, and the funeral was on the day of the estimate it took so long for me to get. I could not handle the thought of waiting an additional month - - for an estimate - - so I am going with a company that employs appropriate staffing and can be more responsive. The inspector we used when buying our house spoke very highly of this company - so I bet they do great work - so long as you are in no rush, and are happy to wait months for anything to actually happen.
Description of Work: Nothing.
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lawrence F.
10/2014
roofing
 + -1 moreI interviewed a few different ones and they were about the same cost but they seemed more professional and they got the job done on time so that was good and as far as I know, it seems to be good quality.
Description of Work: They did a whole roof and they did some waterproofing on the deck.
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Yes, I recommend this pro
$20,000
Bernard R.
09/2014
roofing
 + -1 moreCrew appeared on appointed day, worked steadily for 4 1/2 days. Hasn't rained so don't know whether there will be any problems, but everything looks fine.
Description of Work: New roof
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Yes, I recommend this pro
Karen C.
06/2014
roofing
 + -1 moreHoward Lee was personal and professional. Told us that we really didn't need to do a new roof yet... maybe in a couple of more years. He left us some literature with information on the company and the roofing materials they use. We plan to use them when the time comes.
Description of Work: Provided an estimate.
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Yes, I recommend this pro
$5,400
Stephany F.
01/2014
roofing
 + -1 moreTom Lee was one of just two roofers *all* our neighbors recommended. No matter the person, we heard the same thing over and over: and quot;A roof? You want Tom Lee or (other place). Those are the only places you get to do a roof right.and quot; OK then! Tom Lee did a solid, efficient (one very long day) job replacing our flat roof, adding shingles to an eve, building and installing a new skylight, and installing a Solatube. Going into the consultation, we thought we wanted a skylight above our rather dark stairwell. Tom Lee explained that they could do this, but that the carpentry aspects required would bring the cost to $4-5,000, and that it was quite an investment for a stairwell. I did not know about the far less expensive alternative, the Solatube, but I'm grateful they mentioned it. We had one installed, it was very inexpensive comparably, and it does a great job bringing just the right amount of light into the darker center area of our home. We are able to see our roof easily from the steeper hillside behind us, and it looks great to us. So far, about four months later, we've had no known issues with leaks or anything else. To set expectations fairly, Tom Lee is very busy and in high demand. Plan ahead. We called in August to schedule our roof installation for October. Much in the same way good restaurants have long lines, reliable contractors and providers often have a wait.
Description of Work: Tom Lee Roofing replaced our home's original 1950 roof and its original skylight, and added a Solatube over our stairwell.
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Yes, I recommend this pro
$8,500
Giovanni T.
12/2013
roofing
 + -1 moreThey showed up on time and gave me the bid. I don't know if the best price in the world. The process itself was pretty easy. They were good and they explained it pretty clearly.
Description of Work: Tom Lee Roofing gave me a quote for roofing services.
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Yes, I recommend this pro
Marco F.
09/2013
roofing
 + -1 moreTom gave us an estimate very soon after his visit. The estimate was comparable to another estimate we got in terms of cost and materials. We ultimately choose a different roofer because of scheduling constraints, but we would have been happy with Tom.
Description of Work: Tom Lee provided an estimate for a new roof for my property. He was punctual, thorough and very professional.
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Yes, I recommend this pro
$19,000
Carol M.
08/2013
gutter repair, skylights
 + 0 moreA year ago I used them for gutter work. The man that came out the year before went up and said my gutters are good for another 10 years so I didn't need to change them right now so he went to check the rest of the roof. He came down and said one of the skylights was not put in correctly and it is flat so the water sits on top of it and is rusting it so eventually the glass is going to fall through. He said, "You could leave it for a year if you want but I wouldn't leave it for much longer than that." Then he checked and corrected minor things that needed to be done on the roof. So I told him I would call him when I'm ready to have the skylight replaced. Their office called me and the receptionist said, "I noticed that you're still on our list," and they sent someone else to check my skylight and he said the same thing the other guy said and they took care of it. They put a new skylight in and put in new flashes around the edging of the house to make sure all the vents have covers around them so that rain doesn't get in. One thing I really liked was their honesty, because the first guy told me I didn't need to replace my gutters and that was what made me go back to them to have them do my skylight.
Description of Work: I recently used Tom Lee Roofing Inc to put in new skylights.
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Yes, I recommend this pro
$1,150
Lawrence W.
07/2013
roofing
 + -1 moreThey proposed a fix for the leaks, but it still continues to leak. But then they're saying, "Oh, it's due to the section that's not related." But like, "Why did I have to fix the section they recommended?" It was the service that didn't work out as planned.
Description of Work: I dealt with Tom Lee Roofing for a roofing repair.
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$3,000
Barry B.
05/2013
roofing
 + -1 moreI have used them several times. They are always on time. They do good quality work and I would certainly recommend them.
Description of Work: Replaced my roof.
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Yes, I recommend this pro
$700
Marcos E.
04/2013
roofing, skylights
 + 0 moreThey use different kinds of roofing materials. After a little bit of research they use materials that seem to last just a little bit longer. These materials do a better job of being water proof. After research this was the way I decided to go, because I don't want to have to redo the roof again. One of the things I liked about Tom Lee is that they went up on my roof and took pictures. They were able to show me the pictures. They told me what kind of roof I currently have, what damage I had, and what needed to be repaired. That was very helpful. They were about $1,700 less for the roof I want than another company. My experience with him has been great.
Description of Work: I got a quote from Tom Lee Roofing.
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Yes, I recommend this pro
$16,200
Hugh B.
12/2012
gutter repair, roofing
 + 0 moreThe project went reasonably well from start to finish. The estimator from Tom Lee Roofing was prompt, courteous, and professional. We discussed a number of scenarios for solving our problem, and the bid submitted addressed the challenge for approximately 30% less than bids received from competitors, all of whom had different approaches. The crew leader and crew arrived at the project on time each day, and were professional and courteous as well. The work was noisy, but when you're going to be pounding on a roof all day, noise is hard to avoid. There were some small items of debris left after the project, but they were relatively few and not in conspicuous places. The project did have one hiccup resulting from confusion surrounding details in the original quote. As such, Tom Lee Roofing had to come back for a second phase of the project, which we had been under the impression would be included in the original scope of work. In working out the details of the second phase, they acknowledged their part in the confusion, and quickly remedied the situation at a reasonable price.
Description of Work: We have a 1920s era house with redwood gutters that were leaking and rotting. In soliciting bids from 5 firms, Tom Lee Roofing presented a cost-effective solution that enabled us to repair and seal the gutters, while retaining the architectural distinction of the original woodwork. The work involved lining the gutters with a layer of bitumen, and removing and resealing some shingles in order to keep the whole thing water tight.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$8,500
Daniel M.
09/2012
gutter repair, roofing
 + 0 moreTom Lee, the owner, took photos of my roof and gutters to show me the repair work which needed to be done. A week later, he appeared with his crew, and showed his men the work to be accomplished. It was a five hour operation. I liked the professionalism of Mr. Lee and his men.
Description of Work: Repaired gutters and roof shingles
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Yes, I recommend this pro
$900
Melanie D.
04/2012
roofing
 + -1 moreHe seem really good and honest and trustworthy. I had a really good vibe from him and felt like this is the kind of person I'd use when needed. I even got recommendations for other contractors from him.
Description of Work: He came out to tell me about the services he performed at my house previously and inspected the roof because of some issues we were experiencing.
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Yes, I recommend this pro
wendy H.
03/2012
gutter repair, roofing
 + 0 moreExcellent. Prompt, polite and completed the job in one day. This was a tough job; a very steep roof on a three story house, located up a hill. They handled it all very professionally. Impressive!
Description of Work: Roof repair, gutter cleaning and gutter replacement.
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Yes, I recommend this pro
$2,500
Walter C.
12/2011
roofing, skylights
 + 0 moreAll went very well; very professional. Recommend them highly.
Description of Work: Replaced skylight additional roofing/gutter work around skylight.
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Yes, I recommend this pro
$3,500
Denise S.
11/2011
gutter repair, roofing, skylights
 + 1 moreI had bids from 4 roofers and really like Tom Lee Roofing. As it turned out, everything with Tom Lee was great. However, we had a lot of problems with the insulation company I chose to insulate the roof, as well as our garage, Everyone at TL worked really hard to make the situation work and it did. Afterwards, they even apologized to me although it wasn't their fault at all.
Description of Work: They removed the old roofs -- apparently no one had ever torn off the old ones so they took off four! They put on a new roof and replaced gutters, etc. They installed 2 new skylights.
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Yes, I recommend this pro
$14,640
H. G.
07/2011
gutter repair, roofing
 + 0 moreWent well do to Supervisors efferts and planning.
Description of Work: Replace allcove roof and roofing. INDOOR leak damage to wall and ceiling
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Yes, I recommend this pro
Craig F.
05/2011
roofing
 + -1 moreThey seemed reluctant to make the effort to provide an estimate--I would assume because they have a large backlog of work. In this regard, their customer service was lacking. (The other firms I called were eager to help.) I did not use Tom Lee for the work (roof replacement, skylights, insulation). Their bid was slightly less competitive and it came with more contingencies (e.g., I'd have to do the finish painting etc.). All this said, however, their roofs look excellent and seem to hold up very, very well. I would recommend them to others. Update three years later: Comparing my neighbor's Tom Lee roof to my newer ABEI-installed Dibiten roof, I will say what I say every time I examine the two roofs: the Tom Lee roof looks like it is fantastic condition.
Description of Work: I solicited a quote from Tom Lee Roofing.
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Yes, I recommend this pro
ROBERT M.
03/2011
roofing, window treatments
 + 0 moreTOM LEE ROOFING INC was prompt and did a good job. the down payment was a little too much money, but beside that the job they did was high quality. i would use them again in the future.
Description of Work: TOM LEE ROOFING INC replaced the roof and sealed the windows on the building i own.
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Yes, I recommend this pro
$12,000
Frank V.
01/2011
roofing
 + -1 moreVery good- hard to agree on a do date,and they were late in finishing due to an error in the replacement skylight, but all ended well. It was finished on the day that the rain came.
Description of Work: tearing away old roofing and replacing shingles,skylight
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Yes, I recommend this pro
$11,000
Contact information
243 ONONDAGA AVE, San Francisco, CA 94112
www.tomleeroofing.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Skylights,
Solar Panels,
Stucco,
Window Treatments
FAQ
TOM LEE ROOFING INC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
TOM LEE ROOFING INC accepts the following forms of payment: Check
Yes, TOM LEE ROOFING INC offers free project estimates.
No, TOM LEE ROOFING INC does not offer eco-friendly accreditations.
No, TOM LEE ROOFING INC does not offer a senior discount.
No, TOM LEE ROOFING INC does not offer emergency services.
No, TOM LEE ROOFING INC does not offer warranties.
TOM LEE ROOFING INC offers the following services: ROOFING, SKYLIGHTS, GUTTERS AND ROOF INSPECTION.
Contact information
243 ONONDAGA AVE, San Francisco, CA 94112
www.tomleeroofing.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed