TILE DOCTOR

Wall looks amazing, Pete did a great job. I will definitely work with him again. He was very punctual and professional throughout the process. I also emphasized that he protect my floors, as they were recently replaced, and he did a good job covering floor and making sure everyone working with him was aware of the importance.

Pete Goldie is a true professional. A craftsman, an artist, and a good business manager. He was responsive from our initial contact, in preparing an estimate, and all through the project. We originally contracted with him to demo the existing bathroom floor (black marble from the 70s), and install new ceramic tile. The project became more complicated as we got into it, but that is to be expected in a house built in the 1890s. Ended up having to re-do the sub floor where a main support beam had been cut to install indoor plumbing years ago, and then install base to support the new tile. Also expanded to include replacing wall board. At each stage, Pete fully explained the situation, provided options, and his recommendations. The budget adjustments that we had to make along the way were always discussed in advance, and they were extremely fair. I couldn't have asked for better in that regard. Pete's tile work was meticulous and resulted in a floor that we are extremely satisfied with. I would recommend Pete Goldie to anyone, and would definitely choose him to do any further tile work in my own home. A+.

Pete came in with a reasonable estimate, and started the work right on schedule. There were always a few decisions to make along the way, and Pete was very thoughtful in making sure he knew exactly what we wanted. Completed it on time, with great looking results, and we would not hesitate to use Pete again.

He took out all the old materials and installed all new materials and tile. He did a good job and got the job done quickly. His bid was a medium bid.

Our experience with Pete started with a call to get an estimate. He was prompt in arriving and getting the required information. We were impressed with what seemed to be a professional and efficient tiler. Unfortunately this was not quite the case. Quality: The quality of Pete's tiling work is top notch - he installed a glass tile backsplash in our kitchen and it is quite beautiful. He gets an "A" for the quality of the tile work but a "C" overall because he did not clean up the work area (leaving smatterings of grout on the walls, the floor and on a few kitchen fixtures) and left boxes full of trash sitting in our kitchen. In fact, he asked my dad, who graciously agreed to come over while Pete was working, to take the trash downstairs. Responsiveness: Pete quickly provided us an estimate for the work as well as answering many of our questions. His tone in the e-mail responses was curt, bordering on rude but over e-mail, you never know. Well, we found out. Punctuality: Pete originally quoted us 2.5 days to complete the backsplash. It took 4 days total, including one day in the middle where he went to "go work on another job". This was an inconvenience for us since we would have needed to arrange/juggle our schedules to be at home on a day when the work was to be completed. Worse yet, he simply informed us of this, and did not ask if this would be an issue or not. Professionalism: Absolute fail. In addition to the above, Pete tried to charge us for "elevator" time because he had to go up and downstairs (in our 4 story building) during the job. On the days that he arrived late (with no notice) he complained about parking (tho' he claims to have worked in the area before). Finally, lets just say a little "diversity training" would go a long way for Mr. Pete - he made some fairly insulting remarks to my parents while in our house. Bottom Line At the end of the day, the quality of the tiling is good (so far) but the extra cleanup work that I had do, the delay in getting the work done and the attempt to add bogus charges at the end of the job would lead me to say to give the Tile Doctor a pass. Find someone that will be more professional, honest and clean.

No complaints. Almost a year later, everything seems sealed and the tiles and caulking looks great!

Pete was professional and responsive from my first call. Since this was a small job, I expected it to be tough to find someone who was willing to do it. Pete was driving when I called him and promised to call me back in the next few days to schedule a time. He accommodated my work schedule by stopping by on a Sunday. (He happens to live around the corner form me which made this reasonable for him.) Pete started the work on Wednesday morning and was done by Thursday as planned. Despite the sanding and tile cutting that was necessary, we had minimal clean-up on our side. His work was perfect. We are so happy with the results. He even offered to pick up new switch plates for us. I recommend Pete and would use him again.

Pete was so impressive -his work is impeccable, he shows up on time and when he says he will and his pricing is very fair. He's talented and professional. He did all the tile work for two bathrooms, one in particular required him to create a special ledge I dreamed of having and he did a beautiful job. He works with you before the work begins and follows through on any punch work. He meets your challenges and offers sound advice. You'd be lucky to hire him. His work is meticulous.

We'd been talking about replacing our old nasty hex tile floors for nearly two years but didn't exactly know who to ask for a fair estimate and reliable work. Pete (Goldie) assured us on both counts after he promptly met me to go over our plans. The work itself went smoothly, and although he couldn't guarantee the safety of our original wood baseboards upfront, he was able to remove them and replace them without any problems. All along the way, Pete patiently explained his process and answered all my questions. When it became apparent that the w.c. would work better with the door opening into the hallway, I asked him if he'd do the work for me. I can imagine other tile people to beg off on something like that but he took it on no problem...along with cutting two thresholds to fit our tricky door moldings. Because he'd given me a couple of opportunities to save money along the way, by doing some easy work myself, the final bill came in at the estimate despite the several extra hours of work required for the door and thresholds. He even threw in an old heat register he had that matched our old rusted one when I couldn't find one in town. As an added bonus, Pete gave us the recommendation for our plumber, who also worked out great.

I worked with a gentleman by the name of Pete at the Tile Doctor. Pete had returned my initial telephone call before the same business day had ended. Upon completing the estimate, I was completely clear on the scope of work, expectations, and time frames given to me. The price was also clarified. The tile work was expeditiously completed and Pete arrived at the work site on time for the day and a half/two day project. At the end of the first day, the tasks already completed and those remaining were further clarified. Insofar as the finished product, I could not be more pleased. Pete's work is part of a "remodel, appraisal, and refinance" process on a condominium -so having an excellent job done was key. Specifically, the tools and materials used were above average (i.e., laser-guided edging and measuring, etc.). Also, once the tile was set, Pete even went back to redo two tiles that had settled slightly off. Also notable was the expeditious manner in which the job was done without the sense of it being rushed. All of the above, in my opinion, requires a more seasoned skill-set -which is all part of ending up with such a great outcome.

I called Pete to arrange for an estimate for some tile repair and new tile work. I asked if he did projects on the peninsula which he said he does. Several hours later he calls back to let me know that there would be a 1.5 hour per day up-charge for travel time. I told him that would be fine depending on the total cost of the project. He then tried to charge $50 just to come do an estimate. At that point I said that I wasn t interested in paying for an estimate when there are plenty of tile companies looking for projects. He then hung up on me. Thinking that we simply got disconnected, I called back where upon he hung up on me again. I wonder how he would be if I did hire him and I asked him to re-work anything or had any problems with his work? Would he simply hang up on me? I am glad I found out that he is unprofessional BEFORE I hired him. I also checked the state website for a license which he does not appear to have. Be careful hiring unlicensed contractors or contractors operating under different business names.

Pete returned calls promptly, came out within a day and gave me a comprehensive bid at half the price of another contractor. He knew where I could find the tile I wanted, knowledgeably answered all my questions and did an excellent job installing my backsplash. Plus he let us know when and how to seal the grout after it was dry in several days.

Pete was prompt and came on a weekend to make sure the work got done as quickly as possible. As always, he did a very good job.

It went very well. Very patient with some schedule changes due to delay in the tile's arrival. Helpful in coming up with a solution for an imperfect plumbing install.

Pete was prompt in returning my calls from day one. He was quick to come look at the project and give me a very detailed estimate (including labor & materials) the next day, which was extremely helpful. Once we hired him, he was always prompt, informative and very clean in his work. On the first day, he explained exactly what he was going to do and how he was going to do it, and always called with any questions or concerns. The final work was finished on time and it is beautiful. We spent a lot of money on the tiles themselves, and wanted to make sure we hired someone knowledgeable. Pete was the right choice. We will definitely be using him for the next tiling project that we may have.

This was a very bad experience! When I called to schedule a time for him to do the work, he said he was too busy and that I should get someone else. He then tried to bill me for "consultation charges" of over $400 for estimate because he said an insurance claim was involved. He states he told me that he would be charging differently. I disagreed vehemently about his claim and asked for refund of my deposit if he isn't going to do the work. About a month later, no refund check, but got an email from him with further demand for money and a statement that he had sent me the deposit refund. Informed him again I did not agree to consultation charges and that I had not received the refund. He said he would resend. Still haven't gotten this. It's hard to believe he's gotten good reviews on this list! The Tile Doctor said he could definitely correct the bad tile work. Why else would I have hired him? I didn't need his evaluation. I already had an expert consultant that verified the bad tile and marble work. Mr. Goldie was just a reference for who'd be doing the repairs. I was compelled to write this report because I got his name off of this list. I balked at the $400+ consulting charges because I only found out about them long after I'd paid the deposit, several weeks later when he withdrew from the work. He called when he was at a tile supply store to report what materials he was using for the subset. I never knew this was doing "consulting' work. I've always paid contractors promptly. But I have objected to a few who've added questionable charges or done inferior work. That is your right as a consumer. The honest ones never have a problem with questions, or making the necessary corrections. It's just the dishonest ones who turn mean.

Awesome. From 1st report: Pete first came to measure and give an estimate. He sent the bid promptly by email and we shortly scheduled a time to start. Even though part of my tile had not arrived yet, he and his assistant went as far as they could in three days. When the rest of my tile arrived a month (!!) later, Pete came and finished the job on a weekend in a couple of hours each day. He was friendly, generous with advice and the use of some tools, efficient and cleaned up the workspace each day. AND, he did excellent work!

As first time buyers of a new flat in North Beach, we were pleased when Pete & Co. gave a very reasonable bid for installing new ceramic tile in our guest bathroom's bathtub/shower area. The cutting, setting and grouting was performed and completed on time, as promised, and the work can only be described as expert craftsmanship. Pete and his assistant were also nice guys and true professionals. Highly recommended!

Pete was fantastic - highly recommended! Pete was on-time, reliable, trustworthy (left him home alone without us worrying about the place), did great work (glass tile looks BEAUTIFUL), finished the job within a day of the length of time he initially estimated, and left the place clean each day he left. He's also careful about the "other" details (ie. taping the counter edges so his belt buckle wouldn't scrape it up; laying down drop cloth on the rugs so he doesn't tread crap through the house). Pete was able to provide stellar references who were prompt about returning calls; his price was also very reasonable (we had about 4 quotes and he fell in the middle of them but not clear if the lowest priced quotes would've provided the quality that Pete provided). Overall great quality and asked relevant questions that should've been asked about the space prior to starting work.