I had The Steam Team clean upholstered furniture for me a year ago and they did an excellent job so when I needed carpets cleaned in a newly purchased condo, I called Jim immediately and made an appointment. The condo is on the first floor (rear) but the first floor sits above the garage area so it was a somewhat tricky getting the equipment into the condo. Jim figured it out and did a great job cleaning the three bedrooms, living room and hallway. There were stains left from the previous owner that Jim was able to remove. Jim uses organic and biodegradable cleaning supplies that leaves the carpeting looking and smelling fresh and clean. Jim, himself, is punctual, professional and certainly knows the products he uses and how to use them to their greatest effect. We also received a discount because the condo was empty. I will certainly call The Steam Team again.
Description of Work: Cleaned carpeting in living room, master bedroom, 2 smaller bedrooms and hallway (approximately 1,400sq ft)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Laura D.
06/2011
5.0
carpet cleaners
+ -1 more
They are great. They are very responsive and do an excellent job. I would rate them highly and would use them again in the future.
Description of Work: I have used The Steam Team for carpet cleaning multiple times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anna K.
11/2008
1.0
carpet cleaners
+ -1 more
Big waste of money!
Description of Work: After 2 weeks my carpet came back looking exactly the same. I unrolled the carpet and found hair, a candy wrapper and a twisty tie inside, not to mention the visible dirt particles. I am very disappointed and can't believe they have received 6 great rankings on this site. My carpet doesn't even appear to be vacuumed! What a bummer! Still looking for a good carpet cleaner. I am going to contact the owner of the company and see what he thinks. I'll report back and let you all know.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$279
Response from THE STEAM TEAM
This job was done to correct what another company did, the process was not successful and no money was collected
Donna H.
10/2008
5.0
carpet cleaners
+ -1 more
Jim from The Steam Team was extremely prompt. We discussed the stains and general appearance of the carpeting. He gave me some carpet cleaner for spot cleaning and showed me how to use it. He went to work and completed the job in 2 hours. The carpet dried overnight. It is extremely clean and bright. Looks great.
Description of Work: We needed carpet cleaning for about 20 stairs and two rooms. Parts of the carpet were really dirty. Our carpeting is over 20 years old and needs cleaning at least once a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
R G.
09/2008
5.0
carpet cleaners
+ -1 more
Very well, good service and professional.
Description of Work: Oriental rug cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
James C.
08/2008
5.0
carpet cleaners
+ -1 more
I would definitely call them again. I like their prices. I find them reasonable. They give you a lot of professional information about carpet care. They are very friendly. It was like we knew them after a couple of times. They gave us products for free the first time they came out.
Description of Work: They usually do our carpet cleaning services for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kenneth W.
02/2008
5.0
carpet cleaners
+ -1 more
Arrived on time. Provided a very thorough explanation of work to be done. Actual price turned out to be lower than estimated after rooms were measured. Excellent job. Offered suggestions and recommendations on carpet care.
Description of Work: Cleaned carpets in four rooms and one flight of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$321
KAY L.
10/2007
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I was very impressed with the final results. Ofer Kolton took the time to explain every step that he would do to remove the difficult stain. He tried a weaker method and when that didn't work so he explained that he would try something stronger but that it might damage the carpet. The wine stain was all but removed. He was very careful with our furniture and put plastic under the legs and moved the smaller items himself. I had actually two chairs to be cleaned. He suggested that he clean one first and if it came out well then he would do the other one. The chair looked great and I liked the fact the he was conscientious of saving me money. I am having him come back to clean the other one soon.
Description of Work: I needed the carpet cleaned in 3 bedrooms, a hallway and 4 flights of stairs. They also removed a red wine stain in our TV room. The approximate cost was $450. I also had a stain from my sick cat on one of my chairs. He cleaned it and removed the stain for $145.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
DIANA O.
08/2007
5.0
carpet cleaners
+ -1 more
They were efficient and thorough. The technician explained the treatment of stains and the wearing process to give me realistic expectations.
Description of Work: Cleaned wall-to-wall carpeting, including the stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Eileen A.
12/2005
5.0
carpet cleaners
+ -1 more
THEY ARE A GREAT ENVIRONMENTALLY CONSCIENCE COMPANY. THEY USE ORGANIC CLEANING SUPPLIES AND THEY MAKE SURE THAT EVERYTHING IS BIO-DEGRADABLE. I USE THEM AT LEAST FOUR TIMES A YEAR.
Description of Work: CLEAN MY RUGS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
PATRICIA C.
10/2005
5.0
carpet cleaners
+ -1 more
I REALLY LOVE THIS COMPANY AND THEIR SERVICE. I WAS CHARGED BY THE SQUARE FOOTAGE OF MY ROOMS. THE PRICING IS VERY AFFORDABLE. MY FLOORS ALWAYS LOOK NEW WHEN THEY ARE FINISHED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
THE STEAM TEAM is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
THE STEAM TEAM accepts the following forms of payment: Check
No, THE STEAM TEAM does not offer free project estimates.
No, THE STEAM TEAM does not offer eco-friendly accreditations.
No, THE STEAM TEAM does not offer a senior discount.
No, THE STEAM TEAM does not offer emergency services.
No, THE STEAM TEAM does not offer warranties.
THE STEAM TEAM offers the following services: CARPET CLEANING, CARPET DYE REPAIR, UPHOLSTERY CLEANING, ORIENTAL RUG CLEANING, ODOR REMOVAL, STEAM CLEANING, FAST DRYING CLEANING.