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NORTHWEST SECURITY

Home Security Systems

About us

Northwest Security has been serving customers in San Francisco and the greater Bay Area for over 30 years. Each system we install is unique and specially designed to meet your particular security needs. We take pride in our integrity and offer competitive rates for professional 24/7 monitoring starting at just $24.00 per month. We do our own estimates and installation so we stand behind our work. Our best advertising is done for us by our satisfied, valued customers.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

installation, service, and monitoring of alarm, fire, and CCTV systems.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Visa

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-8 of 8 reviews

brian B.
06/2014
5.0
home security systems
  + -1 more
I decided to work with Northwest security because their monthly monitorinf fees were much more reasonable than ADT. I had a good feeling about the company after talking to them on the phone. This was reinforced after the installer Steve Nielson did the work. They returned to change our phone line, and again the work was great. The original work was in November 2012. The phone line change was in January 2014
Description of Work: Took our existing ADT alarm system and adapted it to work with their system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gallant C.
04/2014
5.0
home security systems
  + -1 more
Excellent. Linda, Steve, Petar and everyone at Northwest Security are fantastic. It's great to deal with a local SF based company that puts customer service first. They answered all my questions and helped put together a solution that best fit my needs. They are not the cheapest but very reasonably priced and the service was top notch. I shopped and compared them vs. ADT, Brinks, Vivint and all of the big companies. What is great is that they don't try to oversell you what you don't need. I would recommend Northwest Security highly!
Description of Work: Upgraded existing honeywell alarm system including adding additional sensors, motion detector, fire detector, security cameras, smoke alarm, wireless GSM, etc. Also provided monthly monitoring service including total connect service for remote activation/deactivation and monitoring via iPhone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

catherine G.
05/2013
5.0
home security systems
  + -1 more
It went very well, very punctual, hassle free and both the installer and office service was excellent. Petar discussed what I needed and installed the system. He was helpful and knowledgable. Linda in the office was very helpful with my questions and emails and was very pleasant to work with.
Description of Work: Installed an alarm system throughout my residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mathew S.
08/2012
5.0
home security systems
  + -1 more
Steve and Linda are fantastic. So nice dealing with a local business - no automated phone tree or call center - real people! They came to inspect the building and provided a realistic estimate - they do all the work themselves - no sketchy sub contractors. Professional installation - they wired the boxes between both units so we could save on monthly service fees. The keypads, doors, window sensors were installed perfectly out of sight and mounted within the walls. The monthly fee is very reasonable and no long-term contracts. Very pleased with Northwest. Outstanding job!
Description of Work: Complete alarm installation for two unit townhouse. Inside wall wiring and mounting system through both units. Large job - each unit is 2,000 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sean C.
07/2012
5.0
home security systems
  + -1 more
I am very pleased with the work performed. Steve and Linda were great in coordinating the work and suggesting additional sensors. We ended up replacing the main control panel, as well as all of the motion detectors. In addition, we added sensors to just about all of our windows, as well as installed breaking-glass sensors. Not only were they responsive and professional, but they had no problem with the fact that we elected not to use their monthly monitoring services (we are being monitored directly through our police department).
Description of Work: We moved into a house that had a very basic alarm system, which covered three doors and had three (somewhat malfunctioning) motion detectors. I reached out to Northwest Security to replace the main control panel and also expand the coverage of the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Victoria M.
10/2011
5.0
home security systems
  + -1 more
see first comments
Description of Work: This service is absolutely amazing. It is a small company, that immediately came out when I called in for an estimate. The only reason I gave a b on punctuality and professionalism is because when it came time to install. There was a lack of communication, I was told a certain time and the guy never came or called to let me know he was not coming. But other than that the service is a1, when my alarm goes off the alert center calls me IMMEDIATELY to make sure everything is ok and if you dont know your password they will still dispatch the police... I feel safe. I paid 246 for the system and 3 months of service ( the bill quaterly), im not sure if that works for everyone thats why i gave a b.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$246

Loic N.
07/2011
4.0
home security systems
  + -1 more
It is a small locally owned company. The service is very good. The installation was done quickly. They showed up on time and were on budget. They explained the system to us. The installation itself was done well. They are one of the very, very few alarm company that will not lock you into a 3-year contract. We are basically free to go whenever we want. Their pricing is cheaper than everyone else. The price and quality was excellent.
Description of Work: We used Northwest Security for an alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Tiffany T.
01/2011
5.0
home security systems
  + -1 more
Overall the job went very well. The owner himself came over. He was able to adjust his schedule to meet my needs late at night after my work schedule. He matched rates of another company and gave me the best rates and customer service. I did not see reviews of him on Angie's List but got good reviews on him from another source. It was the best price I could get but it was still expensive.
Description of Work: Northwest Security installed an alarm in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    PO BOX 14084, San Francisco, CA 94114

    www.northwest-security.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    NORTHWEST SECURITY is currently rated 4.9 overall out of 5.
    NORTHWEST SECURITY accepts the following forms of payment: Check,Visa
    Yes, NORTHWEST SECURITY offers free project estimates.
    No, NORTHWEST SECURITY does not offer eco-friendly accreditations.
    No, NORTHWEST SECURITY does not offer a senior discount.
    Yes, NORTHWEST SECURITY offers emergency services.
    No, NORTHWEST SECURITY does not offer warranties.
    NORTHWEST SECURITY offers the following services: installation, service, and monitoring of alarm, fire, and CCTV systems.

    Contact information

    PO BOX 14084, San Francisco, CA 94114

    www.northwest-security.com