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MARVEL MAIDS

House Cleaning

About us

Locally owned and operated since 1979. We take pride in seeing that all your possessions sparkle, shine, and glow. We do the extraordinary every day, freeing you up to enjoy your life. Our services include regular weekly, biweekly, and monthly cleaning services as well as deep cleaning for move-ins and move-outs. We provide custom cleaning based on your needs. We also offer office cleaning and janitorial service – freeing you up to do what you do best, generate revenue and service your customers! Marvel Maids, Inc. uses Green Seal approved products to clean our customers' homes. We provide the supplies and we only use the best ones in the industry. Call us today and let Marvel Maids offer you our superior service!

Business highlights

46 years of trusted experience

Services we offer

HOUSE CLEANING SERVICE AND MAID SERVICE, CUSTOM CLEANING, BASED ON YOUR NEEDS.

Amenities

Free Estimates
Yes


Accepted payment methods

MasterCard
Visa

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
50%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.5
responsiveness
4.5
punctuality
5.0
Showing 1-2 of 2 reviews

JULIE W.
01/2006
3.0
house cleaning
  + -1 more
The cleaner sent by Marvel Maids was diligent and fairly thorough, although did not speak English and so communication, such as asking that a specific area of the house be given more attention, was difficult. However, there's been a change in ownership and the new owners had the 'bright' idea of putting cleaners in teams (rather than individually), providing cars for them and providing vacuum cleaners and industrial cleaning supplies. For the benefit of this new and improved service, they wanted to increase prices from over $30 per hour to nearly $50 PER HOUR!! This is the Bay Area, but PLEASE - that would make a four hour cleaning of our house twice a month FOUR HUNDRED DOLLARS PER MONTH, or nearly $5,000 per year. As I said to them: so you want to increase your fees but I get the same end result (i.e. a clean kitchen, bathroom and living room) Why would I pay 50% more for the same service? I've cancelled the service and am now looking for a good, reliable local cleaner.
Description of Work: General house cleaning, but due to the hourly rates, we limited them to cleaning kitchen, bathrooms and living area (we do the bedrooms ourselves) - monthly fee was $250 total, but was then increased by 50% to $400 - see comments.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$120

Response from MARVEL MAIDS
OUR SERVICE IS NOT FOR EVERYONE. OUR NICHE MARKET IS SERVICING OUR CELEBRITY AND HIGH NET WORTH CUSTOMERS HERE IN SAN FRANCISCO. WE ARE NOT THE CHEAPEST NOR THE MOST EXPENSIVE SERVICE HERE IN SAN FRANCISCO. COMPARING US TO PROFESSIONAL CLEANING COMPANIES, WE ARE RIGHT IN LINE WITH OUR COMPETITION. IF CUSTOMERS ARE LOOKING FOR AN INEXPENSIVE SERVICE, WE ARE NOT FOR THEM. WE MADE A NUMBER OF CHANGES FOR OUR CUSTOMER''S BENEFIT, INCLUDING USING ENVIRONMENTALLY FRIENDLY SUPPLIES AND HEPA FILTRATION VACUUMS. WE ALSO PAY OUR EMPLOYEES AT THE TOP OF THE MARKET HERE IN SAN FRANCISCO. NOT BECAUSE WE HAVE TO, BUT BECAUSE WE WANT THE BEST EMPLOYEES AND EMPLOYEES OUR CUSTOMERS CAN TRUST. OUR EMPLOYEES SHARE THE COMPANY REVENUE. THEY NEED TO PROVIDE FOR THEIR FAMILIES TOO! OUR EMPLOYEES GO THROUGH STRINGENT BACKGROUND CHECKS, TO THE EXTENT OF A CREDIT CHECK. OUR CARS ARE ATTRACTIVE. TAKE A LOOK: HTTP://WWW.MARVELMAIDS.COM OUR CUSTOMERS PAY FOR SECURITY, RELIABILITY AND ENVIRONMENTALLY SOUND CLEANING PRODUCTS. ALL OF OUR EMPLOYEES SPEAK AND UNDERSTAND ENGLISH. IF YOU ARE LOOKING FOR CHEAP SERVICE THAT MAY OR MAY NOT SHOW UP, CALL AN INDEPENDANT. IF YOU ARE LOOKING FOR TRUSTWORTHY SERVICE WITH ENVIRONMENTALLY SOUND PRODUCTS, GIVE US A CALL.

10/2005
4.0
house cleaning
  + -1 more
THEY DO A GOOD JOB BUT THEY ARE ONLY OKAY FOR THOROUGHNESS. I DO HOWEVER TRUST THEM IN MY HOME WHICH I THINK IS A PLUS. THEY ARE VERY PROFESSIONAL AND PLEASANT TO DO BUSINESS WITH. I WOULD RECOMMEND THEM TO ANYBODY.
Description of Work: GENERAL HOUSE CLEANING.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    55 New Montgomery St. Ste 515, San Francisco, CA 94105

    http://www.marvelmaids.com/quote.html

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    MARVEL MAIDS is currently rated 3.5 overall out of 5.
    MARVEL MAIDS accepts the following forms of payment: MasterCard,Visa
    Yes, MARVEL MAIDS offers free project estimates.
    No, MARVEL MAIDS does not offer eco-friendly accreditations.
    No, MARVEL MAIDS does not offer a senior discount.
    No, MARVEL MAIDS does not offer emergency services.
    No, MARVEL MAIDS does not offer warranties.
    MARVEL MAIDS offers the following services: HOUSE CLEANING SERVICE AND MAID SERVICE, CUSTOM CLEANING, BASED ON YOUR NEEDS.

    Contact information

    55 New Montgomery St. Ste 515, San Francisco, CA 94105

    http://www.marvelmaids.com/quote.html