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Magic Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Since 1980, Magic Plumbing has been serving San Francisco and its surrounding areas in all its plumbing needs! If you are looking for a plumber with same day service, leaves no mess, has straightforward pricing, and promises satisfaction guaranteed, than Magic Plumbing is the plumber for you. Call now to make an appointment!

Business highlights

44 years of trusted experience

Services we offer

Drain Cleaning, Hydrojetting, Burst Pipe Reapir, Water Leak Detection, Gas Line Repair and Installation, Sewer Line Repair and Replacement, Trenchless Sewer Line Repair and Replacement, Grease Trap Cleaning and Replacement, Sewer Video Inspection, Repiping, Kitchen Plumbing, Bathroom Remodeling, Toilet Repair and installation, Sump Pumps, Slab Leak Repair, Water Softeners, Water Filtration Systems, Water Heaters, Tankless Water Heaters

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.5199 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
6%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 176-199 of 199 reviews

David S.
02/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Plumbing
Thank you for the opportunity. Take care, Pablo

Bonnie C.
02/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: The guy was very nice. He explained to me what he was doing. My beef with this company is that I asked them for an estimate on doing a large project. The plumber who did the work said that it was something that they could do. He said that he would pass the information on-- and I heard him tell his supervisor about it. I called a couple of days later to ask about that work. Heard nothing back. I called a couple of weeks later. Was told that the plumber would have to do something about it. I have heard nothing back from them. Obviously, I will work with someone else for this additional work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$250

Response from Magic Plumbing
Hi [Members Name], Certainly sorry to hear you did not receive the estimate. I did in fact send it after our last phone conversation but as seems to be the case all too often, it either was sent to your spam folder or completely filtered out. This has been on an going problem that I'm finding challenging to resolve. I just called you and left a message to personally apologize and see if you'd reconsider accepting our proposal as I have it and can send it to you immediately. Hope to hear from you soon. Either way, we appreciate the opportunity and certainly hope to make good on our responsiveness. Take care, Pablo

William R.
01/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: Cleaned the sewage drain from the house to the city main line, and cleaned the sewage line from the street into my house to free a clog. |He was diligent, patient, and thorough. I will use them again for future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Response from Magic Plumbing
Thank you for taking the time to review your service. We appreciate the feedback. -Pablo

Len M.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: I asked them to contact my tenant to clear a blocked drain in the shower. They did that and took care of the problem I didn't even have to do anything else. I really appreciated the prompt and effective solution to my problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Magic Plumbing
We appreciate the positive feedback. Thank you for your patronage. -Pablo

Ed S.
01/2015
4.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unclogged a bathroom sink. Technician was a bit too vocal in his dismay that the job was more complicated than anticipated; maybe he was having a bad day. I also felt as if my request to deal with an additional issue was brushed off a bit too easily,. |But I've used this company many times; they do good work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Magic Plumbing
We appreciate your loyalty and for taking the time to review our service. Sorry to hear the technician was anything less than professional. I'll certainly address his presentation in our next coaching session.

Ed M.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Magic Plumbing
Thank you for your patronage. We appreciate the opportunity. -Pablo

Randall P.
12/2014
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Magic Plumbing
Thank you for your patronage and taking time to review our service. We appreciate it. -Pablo

Susann K.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Re-set toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Magic Plumbing
Thank you for the positive feedback, we appreciate it. -Pablo

Randall P.
11/2014
4.0
plumbing
  + -1 more
they did a nice job.......
Description of Work: replaced worn out and leaking insta-hot unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from Magic Plumbing
Thanks for taking time to share your thoughts on our service. We appreciate it.

Jose P.
10/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: I purchased the toilet tune up deal, the first technician didn't seem clear about what to do. They did what was included in the deal even though it wasn't really needed. After they were finished the toilet was flushing twice the amount of water and it took two additional appointments to correct this.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$75

Response from Magic Plumbing
The toilet tune up deal is a tricky one because it includes the replacement of a flapper, which in your case may not have been necessary. That being said, we assume a customer who has prepaid for a service are expecting to receive what they paid for. The flapper we replaced was not a standard flapper, and after being told the toilet was not performing satisfactory we made two additional trips (at no additional charge) before finally re-installing the original flapper. Of course it is our intention to get it right the first time, but sometimes it's just not possible. We learned from this experience specifically that the toilet tune-up may not be a good fit for our company and apologize for any inconvenience.

Ada R.
10/2014
5.0
plumbing
  + -1 more
GREAT SERVICE!!!
Description of Work: PROFESSIONALLY DONE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Magic Plumbing
Thank you again for the opportunity. We look forward working with you in the upcoming weeks.

Laura D.
10/2014
4.0
plumbing, water heater repair
  + 0 more
Job was done as expected.
Description of Work: Flushed the hot water heater.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$75

Response from Magic Plumbing
Hi [Members Name], Thank you for the opportunity and for taking the time to review your service experience. You didn't provide any details explaining your ratings so I'm wondering what we could have done to earn better marks. I always welcome the opportunity to discuss our service when rated anything less than "A" to determine how we can do better. Feel free to contact me directly at your convenience if you'd like to provide more feedback. Thanks again, Pablo

Ling L.
10/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Wanted plumber to check on the low flow water on our kitchen sink faucet which was newly installed. The guy thought he knew what the issue was, and after spending 40 minutes working on it, he ended up breaking our faucet. We had to buy a whole new faucet and instead of offering to install the new one, we had to pay more for them to install it.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$119

Response from Magic Plumbing
Good afternoon, I'm a bit confused about your recollection of the service we provided. According to our invoice, the technician only removed a flow restrictor from the kitchen faucet and cleaned out a shower head and vanity faucet aerator. We did not replace the kitchen faucet. The technician did note there was a hose leaking on the kitchen faucet but specifically said the owner would replace the faucet themselves. All this being said, the services we did complete were less than the coupon purchased for $200 of plumbing service. If we would have replaced the kitchen faucet it would have been more expensive than what we collected, thus my confusion. If you wouldn't mind checking your invoice for the faucet replacement and verifying it was in fact Magic Plumbing? We strive to meet our customer's expectations so any review less than A-rating is taken very seriously. Please contact me directly to discuss further if you discover the faucet replacement was in fact performed by our technician. Thank you, Pablo 415-441-2255

Grania F.
10/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: They told me Marin County, where I live was bad for them because of traffic and would take to long to get here......door to door approx. 20 minutes. I would like my money back

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Response from Magic Plumbing
[removed member name], We never specifically declined your request for service. My response to your initial inquiry is below, which was never responded to: Hi [removed member name], Thank you for your purchase however we generally don't venture that far into Marin County. We are based in San Francisco so traveling across the bridge can be challenging at times. What type of service are you needing? I figured I'd ask and see if we are a good fit. Please advise. Thank you, Pablo Again, you never replied to my email so we never accepted nor declined your request for service. That being said, please request a refund of your purchase through Angie's List, they will gladly reimburse you. Sorry things didn't work out. Take care, Pablo

Cheryl A.
09/2014
5.0
plumbing
  + -1 more
Excellent
Description of Work: Plumbing and pipe replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Magic Plumbing
Thank you for the opportunity and for taking the time to review your service experience. We appreciate it.

Joe H.
09/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Snaked and Unclogged upstairs bathtub; tightened sink faucet from underneath in downstairs bathroom. Went well; both jobs completed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Magic Plumbing
Good to work with you again. Thank you for taking the time to provide feedback.

KAREN K.
08/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Magic Plumbing
Thank you for the opportunity and taking the time to review your experience. We appreciate the feedback. Take care.

Leon D.
07/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Plumbing
Thank you for the positive feedback.

Norma B.
06/2014
1.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Hooked up garden hose to drain water heater then forgot to close a valve and flooded garage. |Insisted in doing an inspection of the rest of the plumbing as it was part of the price. Recommended over $700 worth of repairs. A later check with a handy man estimated the repairs to be less than $100.00.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$49

Response from Magic Plumbing
Though we try to provide competitive pricing, we generally can't compare to the prices a handyman can provide. We are a full service plumbing company with overhead, insurance, operating costs, etc. We must charge a premium to remain viable. That being said, we strive to provide an experience worth our rates so I'm disappointed to hear you were not fully satisfied with the service. Mistakes are unfortunately inevitable. We will address the issues internally in hopes of preventing future mishaps. Thank you for taking the time to provide us feedback and thank you for the opportunity.

Gavan G.
06/2014
5.0
drain cleaning, sewer cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Magic Plumbing
Thanks again.

Gavan G.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Magic Plumbing
Thank you for the opportunity and for taking the time to review your service experience. We appreciate it.

Rhonda K.
05/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: I purchased an Angie's Deal for a water heater inspection that also included the checking of all the taps and pipes in the house. Mike, the technician, was very thorough and actually found a small gas leak (I know, yikes!) from the hose/pipe part connecting the pilot light to the water heater. Thankfully he had a part in his truck and I didn't need to reschedule a separate appointment. Great job, very professional and happy to recommend them!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Response from Magic Plumbing
Glad we could be of assistance. Take care.

Janet E M.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Took the broken stopper put of the shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100.09

Response from Magic Plumbing
Thanks again!

Benjamin D.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Plumbing
We appreciate the opportunity. Thank you.

Contact information

1455 Bancroft Ave, San Francisco, CA 94124

https://www.magicplumbing.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
698806
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
03/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Natural Gas Lines

FAQ

Magic Plumbing is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Magic Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Magic Plumbing offers free project estimates.
No, Magic Plumbing does not offer eco-friendly accreditations.
Yes, Magic Plumbing offers a 0% senior discount.
No, Magic Plumbing does not offer emergency services.
Yes, Magic Plumbing offers warranties.
Magic Plumbing offers the following services: Drain Cleaning, Hydrojetting, Burst Pipe Reapir, Water Leak Detection, Gas Line Repair and Installation, Sewer Line Repair and Replacement, Trenchless Sewer Line Repair and Replacement, Grease Trap Cleaning and Replacement, Sewer Video Inspection, Repiping, Kitchen Plumbing, Bathroom Remodeling, Toilet Repair and installation, Sump Pumps, Slab Leak Repair, Water Softeners, Water Filtration Systems, Water Heaters, Tankless Water Heaters
Don't see your need on our list of services? Give us a call to further discuss your needs!

Contact information

1455 Bancroft Ave, San Francisco, CA 94124

https://www.magicplumbing.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM