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Mac Computer Services

Computer Repair, Internet Service, Website Design & Development,

About us

24 Hour On-Site Guaranteed Repair Service - Supporting over 350 clients in the greater Bay Area!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Help selecting the right computer, software, printer, iPhone, iPad, iPod, digital camera, and other peripherals to best meet your needs... Setup & Installation of: computers, mobile devices, memory, OS upgrades, applications, email, ethernet & wireless networking, high speed internet access, calendar & address book syncing, & much more… Instruction, maintenance, troubleshooting, upgrades, data backup, performance optimization, iCloud, Google App’s, WordPress, migrating from a Windows PC...

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-18 of 18 reviews

JUDITH P.
05/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janet M.
02/2016
5.0
computer repair
  + -1 more
It went fine
Description of Work: got my new printers up and running. thought it would be easy and have time for coaching but it took 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Mac Computer Services
Greetings All, This A+ review from [Member Name Removed] is for service I had previously performed for her. The comments about taking a long time to setup a printer are for another computer service company she had used FYI, [Member Name Removed] wasn't sure how to go in and change that part of the review, honestly printers shouldn't be that hard for a tech to setup... Best, Phil

Nicola T.
12/2015
5.0
computer repair, internet service
  + 0 more
Phil is phenomenal. You couldn't ask for more in a Mac/IT specialist; he's knowledgeable, extremely capable, practical, helpful and really nice to be around.
Description of Work: Helped clean up, upgrade and generally improve functionality of 2 Macs. Plus helped with selection and installation of new internet service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

david T.
07/2015
5.0
computer repair
  + -1 more
he did a good job
Description of Work: cleaned my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Taylor W.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Phil is a total pro: knows Macs very well, timely, efficient, polite, responsive to follow-up calls, etc. We needed Phil's help moving from OS 10.6 to Yosemite on four computers. Also needed a memory upgrade for an Air Book. Phil did it all with grace and style. Thank you, Phil!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

John P.
02/2015
5.0
computer repair
  + -1 more
Phil was very responsive and was able to fix the issues we were having with our Mac. He helped us understand what was causing a lot of our Mac issues, and helped show us how to avoid the issues in the future. I will definitely continue to use Phil in the future for all my Mac support needs.
Description of Work: Phil provided fixed some challenges we were having with our Mac at home. He fixed what was causing the error messages, did a full cleanup and maintenance job on our Mac and helped with some ITunes needs we had for our family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gerard S.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Working with Phil is a pleasure. He got back to us right away and remotely accessed our MAC to do an initial assessment of the issues. We set up an appointment to have the RAM upgraded and general cleaning of our MAC and all Apple products. Having someone like Phil for us to reach out to when issues arise is absolutely valuable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Michael S.
07/2014
5.0
computer repair
  + -1 more
It went great everytime!
Description of Work: Phil has been my computer guy for over a decade. He is amazing, I can call him 24/7 and he will always be there to make the fix happen. I have a dozen + apple devices in my business and he keeps them all buzzing along well. He is also great at giving me insight on future purchase decisions and planning. Thanks, Michael

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Susan B.
02/2014
5.0
computer repair
  + -1 more
Absolutely first class service. $75 per hour
Description of Work: Set up two iMacs transferring data and program. Deleting information from another computer that was being discarded. Sync'd iPads with iMac .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianne E.
10/2013
5.0
computer repair
  + -1 more
This was truly a very positive experience. Phil called back in a very timely manner after my initial message. He was able to come the same day, and was flexible on timing. Once here, he immediately went to task to fix my printer problems. And in doing so, identified several other issues with my computer and network connection, which he fixed. Phil was extremely professional and proactive, and I would highly recommend him, as well as use the services again. Very knowledgeable and helpful!
Description of Work: Was very helpful in helping me get my printer working again. In addition, identified and fixed other issues with my computer and network connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

William D.
08/2013
5.0
computer repair
  + -1 more
It went wonderfully smoothly. I have used Phil on 8-10 occasions in the past when I have needed help with my computers and/or system at home. He is always superb, thoughtful, efficient and reasonably priced. And, given how busy I am, it is such a blessing that he is willing and able to come on weekends and in the evenings. I would give him an A+++ rating for the overall quality of his work with me over the last few years. I could not endorse him more strongly
Description of Work: Phil was doing troubleshooting on why my internet service was periodically being disrupted. He discovered that my Apple Time Capsule software and firmware needed to be updated and then reset; he did that and it resolved the problem completely

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Richard H.
07/2013
5.0
computer repair
  + -1 more
It was pretty speedy and I felt he was worth what he charged. He was certainly affordable for me. He charged me $60.00/hour and it was no longer than 2 hrs. I’ve recommended him to my friends with Macs. Everything was working when he was done! We communicated through email and we set up a time and he was ready at that time. It was easy to arrange with him. Phil is very good!
Description of Work: My email wasn’t working and there were several things that weren’t working with my Mac. He had a variety of solutions for me. He was able to remotely access my computer and solve the issues.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Marine A.
07/2013
5.0
computer repair
  + -1 more
He is professional, pleasant, and comes on time. He lets you talk and he explains everything. I highly recommend him. He is very knowledgable. He responds to e-mails very quickly.
Description of Work: He has come twice. He has shown me different things and set up my desktop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy M.
07/2013
5.0
computer repair
  + -1 more
He’s great to work with. He is very, very smart and knowledgeable. He knows how to solve every problem.
Description of Work: He is a Mac guru! He helps me with any problems with my Mac.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CLAUDIA J.
07/2013
5.0
computer repair
  + -1 more
He can always find solutions. He is easy to work with. Always on time and always calls back right back. I have been working with him for many years.
Description of Work: He does IT services for my business. He establishes the network as well as updates and fixes things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt M.
01/2013
4.0
computer repair
  + -1 more
They were fine but were too expensive so I did not use them. Both of the people we called from Angie's List were too expensive so I wound up doing it myself.
Description of Work: I got a quote from Mac Computer Services to free up space on my hard drive.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Ani N.
04/2012
5.0
computer repair
  + -1 more
He was great at explaining the process, what I needed to know and what to watch out for. He gave simple and clear instruction about a complicated process for a computer with lots of issues! I HIGHLY recommend him for any Mac related issues!
Description of Work: Phil helped me reconfigure my computer, add more power, install multiple applications and resolve a few issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sarah C.
04/2012
5.0
computer repair
  + -1 more
Every time I have called Phil, it has worked out well. He has always managed to do precisely what was asked, and he usually finds and fixes a host of smaller issues that we didn't even know were there. As a result, it's like having a new computer after he's finished. Sometimes the work takes longer than expected, but his bill is always quite reasonable. I always feel like I got much more than I paid for, and I have learned a great deal by asking him questions. Plus, he's pleasant, responsive, and he listens.
Description of Work: I have relied on Phil several times over the last five years to deal with Mac issues at the office and in my home. At the busy academic office of a large institution, he has been called in to troubleshoot, diagnose and repair a variety of problems having to do with software not performing optimally, miscellaneous crashes and hardware issues including a failed hard drive, damage from travel, unusual slowness, etc. These Macs have included old and new laptops as well as desktop computers, all of which are networked. At my home, he came in to install a new OS and deal with several issues pertaining to two hard drives. He has also provided brief consultations on the phone that enabled me to solve problems on my own, both at home and work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    ., San Francisco, CA 94109

    http://www.pmdworks.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Internet Service,
    Website Design & Development,
    Phone Repair,
    Computer Sales,
    Computer Training,
    Stereo and Home Theater Systems

    FAQ

    Mac Computer Services is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Mac Computer Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Mac Computer Services offers free project estimates.
    Yes, Mac Computer Services offers eco-friendly accreditations.
    No, Mac Computer Services does not offer a senior discount.
    Yes, Mac Computer Services offers emergency services.
    No, Mac Computer Services does not offer warranties.
    Mac Computer Services offers the following services: Help selecting the right computer, software, printer, iPhone, iPad, iPod, digital camera, and other peripherals to best meet your needs... Setup & Installation of: computers, mobile devices, memory, OS upgrades, applications, email, ethernet & wireless networking, high speed internet access, calendar & address book syncing, & much more… Instruction, maintenance, troubleshooting, upgrades, data backup, performance optimization, iCloud, Google App’s, WordPress, migrating from a Windows PC...
    ask for details

    Contact information

    ., San Francisco, CA 94109

    http://www.pmdworks.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM