They were quick and respectful. They were very polite and went the extra mile.
Description of Work: They came in and completely moved my mother in law's apartment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul T.
01/2019
5.0
handyman service, hauling services
+ 0 more
He came back for the entire period for 2 and a half weeks to continue haul stuff for me as things were torn down and needed to be taken.
Description of Work: He hauled away ruble from a kitchen and bathroom demo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sylvia S.
07/2008
2.0
hauling services
+ -1 more
unknown
Description of Work: I told him I had a few pieces to be hauled away and he said he could come down within the day. I then asked him how much it would be and said quickly $350.00. I was quiet for a second, and he said "What? Is that not in your budget?" I said well actually no it was not and I thought it would be a little cheaper since it was only 4 pieces. He asked how much I expected it to be and I said mabye $150. He laughed and said "Well I'm working on a budget to and I am running a business here". I said I understood and thanked him for this time. The tone of his voice in this whole conversation was very rude and unprofessional.
Rating Category
Rating out of 5
professionalism
1.0
$350
ROSLYN B.
03/2008
1.0
hauling services
+ -1 more
He never came over to see how much stuff I had. He wanted an approximate amount over the phone. I told him I didn't have a lot of junk to haul and he quoted me $600. I nearly choked. He asked what I thought was fair and I said I couldn't imagine more than $150. He told me "I've been doing this for 20 years - have a nice day" and hung up on me. I was in shock. I called another company on Angie's List. He came over, gave me an estimate of $160 and did a great job.
Description of Work: I did not hire him.
Rating Category
Rating out of 5
professionalism
1.0
CAROLINE L.
02/2008
2.0
hauling services
+ -1 more
I was surprised by how rude the office person was.
Description of Work: I called the company for a possible appointment for an estimate. I described the items I had to have hauled. I was told the job would cost $400.00 cash or $470.00 if I chose to write a check. He asked if this was outside my budget. When I said "yes", he asked how much I had planned to pay. I said I thought the job should cost about $200.00. It sounded like he pulled away from the phone; I heard the word "cheap"; I said "hello" twice but got no answer. Apparently, he had hung up. He never came to see what I had to haul. I called "another company" and they came out for a free estimate. I was quoted a price of $225.00 but the paint cans would cost extra since the city dump charges $5.00 to $10.00 per can depending on the size. We ended up agreeing on $300.00 to haul away my items which included the paint cans.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
4.0
$400
Adrienne L.
04/2007
5.0
hauling services
+ -1 more
Called on Saturday at 4:30pm. He answered the phone and promised to show up in an hour. By 6:15pm. he was done. He was efficient and neat.
Description of Work: Haul away junk accumulated in a two bedroom apartment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
KEVIN M.
02/2007
5.0
hauling services
+ -1 more
Wonderful! They estimate was very fair, and they did a great job. I will definitely use them again if needed.
Description of Work: Hauled away construction debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
PAT P.
11/2006
5.0
hauling services
+ -1 more
Lou was cheerful and quick. Came on time, and moved heavy items very quickly. He can move many heavy items by himself. He is cheerful, friendly, reliable, and very hard working.
Description of Work: Called Lou's Hauling to remove unwanted furniture, and material from the house just days from moving. Called him the same day to remove another heavy item the donation folks would not take.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
DONNA S.
07/2006
5.0
hauling services
+ -1 more
Lou arrived on time, phoned 1/2 hour before the appointment to confirm he was on his way, and was able to get his truck in our driveway, and that's very difficult. This is were the years of being in the trade was a big plus! I wondered how he would be able to lift these heavy things I needed him to! 15 mins. later, I heard his pulldown door closing. When I went to pay him, the area was clean and plants I mentioned I was going to replace the junk with were all placed nicely. Wow! We were very happy with Mr. Lou's service. There were no hidden charges. It was even 20% less then we had agreed on. Lou's Express is a good, old-fashioned service we need more of.
Description of Work: They loaded all our junk on his truck and swept and cleaned the area after removing. They paid attention to detail. We have used other local haulers, but Lou's was by far the most professional and reliable.
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Service Categories
Hauling,
Moving Companies,
Handyman Services
FAQ
LOU'S EXPRESS HAULING is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
LOU'S EXPRESS HAULING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa