Jay's Small Moves

They were great.

Went very well!

Without a hitch!

Problem free

unknown

unknown

unknown

unknown

unknown

unknown

The gentleman who returned my call requesting an appointment did so promptly. His telephone manners were perfect and he explained the process and the costs involved. The crew arrived exactly on time; we did a walk through so they could see what needed to be moved. They wrapped the furniture in plastic and paid careful attention to protecting the glass doors on the cabinets. The job involved bringing several pieces down a U-shaped flight of stairs, which they did without damaging the painted walls or the furniture. They loaded their truck and then unloaded all the items at the storage facility. They stacked the boxes and placed the furniture carefully and compactly into the unit. They were both very pleasant and obliging throughout the process, and handled the job very professionally. I will use them when it's time to move the bulk of the household goods into storage. I was very pleased with the crew who did the moving.

They just did what I expected. The quality of their service was okay. They were fine.

George and Manuel arrived at 9 AM on the dot and started working immediately. They were professional, efficient, polite, and were extremely patient when I decided to pack up extra things that I had initially thought I would move myself. I've moved (too) many times over the last ten years, and this was my best experience by far! NOTHING was broken, scratched, chipped, damaged, etc. (I had just had my new apartment painted, and I was watching my new white walls like a hawk!) As for customer service, I received a return phone call the day after I left a message trying to set up my move. I did receive a call about two weeks before my move asking if I could do a later start time -- I stuck with my 9 AM appointment and they gave me no push back at all. I did have to call them the day before my move because I hadn't received a confirmation call (which they had promised). Overall, just a great experience. Ask for George and Manuel!

They were on time and very efficient-needed to move a lot of boxes from our storage unit on the same floor as our condo as well as 30 years worth of stuff. Our ancient piano was damaged as it traveled on it's side; several keys slipped off their pegs. They were concerned about moving it in general, and charged us only $75 to include it, so really can't complain. The crew worked so hard and were so pleasant, the experience was much better than I expected.

I liked that they got there on time, and they worked really hard and very fast. They were much faster than I thought they would be, yet they were very careful about wrapping everything. I thought that they were kind of pricey. I would use them again in the future if necessary.

The phone was answered immediately when I called, and the gentleman on the other end was very personable. I explained the job in general terms and asked if he could provide a rough estimate of the cost. He explained that he charges $95 an hour for a crew of two, with a minimum of two hours, and then in 15 minute increments beyond the two hour minimum. When I explained the scope of the job in slightly greater detail and asked how long he believed the loading would take, he asked a few pertinent questions and "guesstimated" that it would take two to three hours to accomplish. He also agreed to come out and give me a firm bid when I'm closer to my move date. I think the price is very fair, and I'm encouraged not only by the recommendations of other List Members, but also by the fact that I frequently see their trucks in my neighborhood. I'm also impressed by the fact that the company monitors and responds to all reviews posted on Angie's list.

Excellent value. Prompt service, careful packaging of the goods with shrink wrapping, and on time delivery. Can't ask for any more from a moving company.

This was as wonderful an experience as moving can be. The team was very accommodating and delivered everything in perfect condition. It was a rainy day when we moved, so the truck was running a bit behind schedule. Of course, they apologized but when they adjusted my bill as a courtesy, I was sure I had chosen the right company!

Everything went well. They had great customer service and follow up.

It went well. The first move day the movers called to say that they were running late, and let us know that they would be 1 hour late. Everything was completed in 2 hours which included a heavy queen size sofa bed. Nothing got scratched or broken. The second move day (moving back upstairs), the team arrived on time, had an additional mover on the team to deal with the heavy items. The team was very helpful in re-connecting DVD player, tuner, TV. Professionally done work.

Absolutely perfect. They were early. Very efficient and polite.

They kept in close touch on scheduling. We made a mutual agreement to change the time on the day before the move. Then on the day, they called me to let me know they were running a bit late, and it was convenient for me too, so no problem there. There were 2 men, they were very careful in moving, loading then unloading and delivery. The job went very smoothly.

Alittle late starting but the move went very smoothly, Everything arrived intact with no damage.

They were on time and they worked hard. They moved a piano for me too.

I was very happy with, and appreciative of the quality of service. My friends who had the sofabed in Cupertino say that Jay was prompt, professional, friendly, and courteous when he came to their home to pick up the sofabed. The sofabed is very heavy and didn't fit in the elevator, so Jay & assistant brought it up the stairs; they were very careful about everything and did a great job. I compared Jay's prices with other service providers at the time, and it was very competitve. Since he's based in Oakland, he had to drive about 120 miles round trip, and the size & weight of the item required two people, so it wasn't inexpensive, but it was a very fair price. I will be moving in a few weeks and most of my stuff will go into storage until I settle into my new place. I must say that I'm looking forward to having Jay move the stuff from my apartment in Oakland to my storage space in Berkeley. Jay is a man of the highest character. I give him my highest recommendation, both professionally and as a person.