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Gene's Sound Service

Stereo and Home Theater Systems

About us

Gene's Sound Service provides in-home component-level repair of home stereo equipment and installs and troubleshoots audio, video and home theater systems. A sole proprietorship not using subcontractors. Member of the International Society of Certified Electronic Technicians. Journeyman endorsement. #CA2446 Trip charges apply only to calls outside San Francisco. Generally $29-49. (More details about pricing and other info on website)

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

In-Home Stereo Repair, A/V & Home Theater Setups, System Troubleshooting.

Services we don't offer

High-level installation. In-wall wiring.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.4
punctuality
4.6
Showing 1-5 of 5 reviews

Brendan C.
08/2014
5.0
home theater design
  + -1 more
unknown
Description of Work: Hard to reach him, but well worth the trouble- his in home service is invaluable. I can understand that he stays very busy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Mark C.
06/2014
4.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Barry O.
08/2011
5.0
home theater design
  + -1 more
It went very well. My only issue would be the lack of 10% senior discount. Discount indicated on Angie's List but when I asked about it I was advised that he does not provide the discount. Perhaps the Angie's listing should be updated?
Description of Work: Connected my TV and Sonos Zone Bridge to A/V receiver and set-up (connected) my speakers for 3 channel surround.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$224

STEVE R.
09/2010
5.0
home theater design
  + -1 more
Gene is a gentleman. He is professional, as well as personable. If you want to talk, he's ready to talk. If you want to be quiet, he'll work quietly. He arrives with tools in hand, parts and all. He is clean, respectful of the work area you provide for him, and graceful in his craft. He showed up on time. The only suggestion I can add is that a reminder call would help some folks. His ethos is a repairman's ethos. If you can fix it, do it. This is coming back into fashion, thank goodness. The old notion -- if it's broken, throw it away and get a new one -- is finally getting the criticism it deserves. So Gene is a man where the times have come his way. I have recommended him to many of my friends, who are also trying to take good care of old electronic audio gear.
Description of Work: Gene repaired a cassette player and a receiver/tuner for me. The cassette player had a tape cassette frozen in play position. He carefully diagnosed the problem, and then made the repair. And then he tested his solution several times to make sure it would work after he left. He also repaired a stereo receiver/tuner that was of the 1980 era. It had great fidelity, but the tuner mechanism had slipped badly. So the tuner no longer calibrated to the station's frequency. Not only did he fix that, but he also cleaned the circuit board of dust and worse. This should extend its useful life by quite a lot, reducing heat and improving its efficiency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Steve G.
06/2009
5.0
home theater design
  + -1 more
I have been so glad I discovered Gene and thereafter used his services exclusively for over 10 years now. As a musician with both vinyl and CD collections, I love his expertise with both turntables and contemporary equipment. As a busy schoolteacher, I treasure the fact he MAKES HOUSE CALLS! As a family man, I notice he relates well to my spouse, kids, and even pets while he is in my home. In sum, all of my stereo needs over the past decade have been well attended to. (I recommend anyone to check out his web site for further info and testimonials.)
Description of Work: Gene came to my house to address radio reception problems with my tuner, as well as give it a general "check-up" and "tune-up." It is a classic, older, Harmon/Kardon model, which is again performing and looking like new. While here, he also adjusted the styluses and tone arms on two record players.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

    Contact information

    1032 Irving St Ste 402, San Francisco, CA 94122

    www.genessoundservice.com

    Service hours

    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems

    FAQ

    Gene's Sound Service is currently rated 4.8 overall out of 5.

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    Gene's Sound Service accepts the following forms of payment: Check
    No, Gene's Sound Service does not offer free project estimates.
    No, Gene's Sound Service does not offer eco-friendly accreditations.
    No, Gene's Sound Service does not offer a senior discount.
    Yes, Gene's Sound Service offers emergency services.
    Yes, Gene's Sound Service offers warranties.
    Gene's Sound Service offers the following services: In-Home Stereo Repair, A/V & Home Theater Setups, System Troubleshooting.
    High-level installation. In-wall wiring.

    Contact information

    1032 Irving St Ste 402, San Francisco, CA 94122

    www.genessoundservice.com

    Service hours

    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM