Cabrillo Plumbing

Cabrillo Plumbing was super professional and very gracious. Water Heaters need to be less than 5 years old to be serviced, and ours is older than that. Angie's List customer service has been great, too. Thank you!

I would not use their service again. The man was nice, punctual, and very meticulous. The quality of the work was good but it took him a long time to finish the job.

As far as I can recollect, I had no issues with them. They were professional and responsive, and they did the work as promised.

Discoved more problems thanI expected.. Paid a lot more than I expected.

It was an Angie's List Big Deal that we purchased. It was fine. It was very good. We paid an additional $1,000 for a new water heater. The timing of the Big Deal was perfect in the sense that we had a problem. The workers were professional. I have since seen cheaper water heaters.

They were going to charge $250 just to come to the house and charge an hourly rate, I decided not to use them. They refused to give me an hourly price before they came out.

Very quick, professional, and attentive.

Went very well. Workman looked at other work I wanted a price on. The estimate was a "set price" for the job I showed/described to him. I thought that estimate was rather high and that is the only reason I would not use them again. I think an hourly price would have been more fair but I was told that they set prices based on the job described/shown, not on an hourly rate. So you have to consider that based on your knowledge of the skill needed to do the task. The job that was actually performed was worth the price of $99 coupon price, and if I had had to pay the additional $100 that would have no doubt been part of a "coming to your home" service charge anyway.

I purchased a Big Deal from Angie's List, $99 for $200 worth of plumbing services. Cabrillo's plumber showed up on time and quickly unclogged my stopped-up garbage disposal. He was unable to repair a stuck faucet, but he explained why to my satisfaction.

I bought a Big Deal from Angie's list to have my water heater refurbished. The plumber was prompt, professional and thorough. I was very pleased with the service.

Installed a new Furnace and Hot Water Heater. Removed old unit. Highest praise for the people doing the work. Was very comfortable having them in the house.

The plumber Brian was extremely courteous, professional and friendly. He did a great job with completing the service and explaining to me what he was doing. The company is a little pricey but the work is high quality and the team has some of the most professional contractors I've had. I would definitely use their services again.

Tony did a great job identifying what was wrong with my HVAC and fixing it quickly. Like all the contractors I have met who work at Cabrillo, Tony was extremely friendly, courteous, professional and made sure he explained to me what was wrong and how it was to be fixed. I would definitely use this company again.

Cost was a bit high but you get what you pay for.

It was a big deal purchase and it was fine and there were no problem. They were good. They only charge me the coupon price and gave me a drain cleaner. They were extremely polite, conscientious and nice. It was great. They were on time; they came knowing what they had to do. They were very sweet and they did it.

It went very well. I think Cabrillo Plumbing is a very expensive place to get the plumbing work done based on the quotes they gave me for under jobs that I had. The guy that came out did a great job. He unclogged my garbage disposal for $175 and did it work for 3 and half minutes. He said it would be $475 to clean the toilet and $465 for a new garbage disposal. I thought I would never call them because I couldn't afford to use them because they were so expensive. The experience was good, but the pricing was extraordinarily high.

Efficient and quick. Personable fellow.

Although the plumber's original project of moving a washer and dryer was canceled because of their excessive pricing, the capping off of a gas line for the price of the deal was done very professionally and thoroughly. He relit all pilots and cleaned up. My recommendation is that you get second quotes if you are working on a larger project and don't get talked into signing just because they are already there.

Install new toilet, haul away old toilet, replace valve/angle stop.

They came out right away and replace a part on the heater they installed at no cost since it was covered under warranty.

I just found my plumber! Bob Torre was my service technician and not only did a wonderful job, but went above and beyond what I have come to expect from a competent plumber. First, he respected my property. He put on some protective booties so that he wouldn?t dirty my carpet. Then, he made sure that the items on my counter top were out of the way of any splash. After the job was done, he even cleaned up the splatter on my counter and mirror. Second, he explained everything he was doing and very carefully went over the paperwork and told me what everything meant on the paperwork before he allowed me to sign or initial. He explained California liability and workman?s comp requirements for all service companies and told me how to protect myself and my home when I allow someone into my home. Thirdly, when everything was clear, he showed me one of the main reasons why my master bath drain was running slowly and how I could avoid a premature service call by simply replacing a part (that they did not carry) or, at least, being aware of the position of the part and manually adjusting it. Lastly, he showed me how where the shutoff valve was for my water heater and even tested the pressure coming into my home to make sure it was at a safe level. Bob was very personable and demonstrated how excellent service can be. When I complimented him on his service and attitude, he indicated that all Cabrillo technicians have been trained that way. What that tells me is that the ownership and management of Cabrillo are smart in who they hire and who they choose to serve as their front line. Advertising can get 1st time business but it takes someone like Bob to keep them coming back. I will ask for him the next time I have a plumbing challenge.

The appointment was reconfirmed in advance, and I also got a call the day before from the serviceman, Bob Torres. He arrived on time (actually 5 minutes early), and proceeded through all the inspection steps. He replaced the rod in the hot water tank--the first time I've ever had this done--and said the old rod looked remarkably good after 8 years. He pointed out some safety code changes and upgrades that should be done when I get a replacement water heater in the future. The Cabrillo truck was distinctive and spiffy, and Bob left me with his written report in a matching folder. The additional print material in the folder is excellent, including a page explaining all the elements that go into the work of a professional service technician, not just the time in one's home. I would use gladly call on Cabrillo and Bob again

Service was good. I plan on using them again and they were very efficient. The people that handle the incoming calls were excellent.

It went very well. Courteous.

They came out on time which is important to me. He was very knowledgeable about water heaters. He found a couple of problems which he corrected on the spot. Explained to me in very good detail about what happens to and how to prevent future problems with my water heater.