B & W SERVICE CENTER

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We've been going to B&W for about 15 years. Bill and his brother Wayne are great, personable guys and seem to run a straight, honest shop. They're quick and call you as soon as your car is ready. Just like the practice of medicine, auto repair can be trial & error by nature, and these guys do their best to make things right, even if there are complications, like a new brakes that squeak or a leak that comes and goes. If you're not happy with something they'll redo it. And It's a good feeling when you bring your old car in for an oil change and the shop calls back 45 minutes later and tells you it's ready and that they couldn't find anything else that needs fixing. Our old beater has almost 125K on it and B&W has kept it running fine. Recently, we needed a new windshield and B&W referred us to a local auto glass place that turned out to be quite reasonable and seemed to do a good job. One caution: There have been a lot of auto break-ins in this neighborhood, so if you own any car audio equipment whatsoever, you should pick up your vehicle the same day it's ready and not leave it on 26th or Shotwell overnight. During the day, no problem, but we have been the victim of several break-ins and hit-and-runs overnight.

I’ve had them for years before I was on Angie’s List. I’m happy with their performance.

They are fabulous. They can get parts the same day. You are in and out by the end of the day and they are significantly less then the dealership. They provided the same service as the factory with OEM with a lower price. They have been rated best in the bay by the Bay Guardian. They are very diligent about inspecting the work to be performed. They provide itemized estimates for parts and labor. They have been in business for many years and they are close to Bart and U and I transportation. They have recently added a 24 month, 24,000 miles part and labor warranty on all work performed.