We always do the job on time and have no delays in appointments. Offering same day and late night service. We have well-stractured system for finding parts for your appliance. Our goal is to make you happy by fixing your appliance in short terms and with 100% satisfaction.
We always guarantee our job and keep you updated during the process.
Business highlights
9 years of trusted experience
Minority Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
We always do the job on time and have no delays in appointments. Offering same day and late night service. We have well-stractured system for finding parts for your appliance. Our goal is to make you happy by fixing your appliance in short terms and with 100% satisfaction.
We always guarantee our job and keep you updated during the process.
Specialized in LG and Miele.
>>Returning customers get 15% discount.<<
Honey Appliance--Sweet Service&Sweet Prices
Services we don't offer
Appliance sales: While we excel in repairing appliances, we do not currently sell new or used appliances.
I had a service technician come out to diagnose my refrigerator 3 weeks ago. The part needed to be ordered, and after paying for the part, I scheduled the repair for 7 days after the initial diagnosis. The repairman did not show during the scheduled time, and I was called the next day to reschedule. I scheduled it for 8 days after that. The day before my second appointment, I was called, and asked to reschedule again. I requested to speak with a manager regarding the multiple reschedules. I was told I would hear back from one. The next appointment was scheduled for 7 days later. I called 5 days later as I had not heard from a manager. I was told I would be called back. On the day of the next appointment I was called and told that they would need to reschedule again. I have still not heard from a manager.
Description of Work: Refrigerator Repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,000
John F.
08/2024
1.0
appliance repair
+ -1 more
No. Highly disappointed.
Description of Work: Completely dropped the ball. Tech was fine. Diagnosed problem within minutes: Wolf Induction Cooktop power control board had failed, in part. Part no longer available. Left telling us that cooktop was irreparable unless an identical part could be found on the secondary market (he actually searched EBay during the service call) but we would receive follow-up from "home office" after they looked into it further. Never heard from "home office". Assumed that meant no solution could be found and we effectively had to contemplate replacing the cooktop in its entirety which would require recutting the stone countertops (a massively difficult job) because newer models have different dimensions. Our own inquiries disclosed that Wolf has factory authorized replacement part available. In fact, Wolf commits to making replacement parts for its cooktops available for 20 years! In follow up with "home office" initiated by us, they were of no assistance. Spouted some nonsense about how this is not the original part so they would not work with it (although Wolf authorized replacement part and Wolf authorized repair will?). In my opinion, totally disingenuous. I am more than a little annoyed and disappointed.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$120
Thomas H.
04/2024
5.0
appliance repair
+ -1 more
Prime Fix actually did the work.
Description of Work: Dryer repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Renatta R.
11/2023
5.0
small appliance repair
+ -1 more
They did a great job. On time, efficient and explained things step by step. The cost was fair and honest. I will for sure recommend and use them again. Thanks for you great and quick service
Description of Work: Oven repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Mary M.
07/2023
5.0
fireplaces
+ -1 more
Excellent! We were having trouble with our burners on the stoves that were not working right, they came in and just very professionally knew what to do and they did it.
Description of Work: They worked on our stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Appliances Giants
Thank you so much for your positive feedback! We're delighted to hear that we could help resolve the issue with your stove burners. Our top priority is to provide efficient and professional service. We look forward to serving you in the future!
Brian W.
02/2023
5.0
appliance repair, small appliance repair
+ 0 more
He did it quickly and efficiently, and we were happy. He was very good and polite, I would recommend him to anyone. We were very impressed!
Description of Work: He repaired my Bosch dishwasher, he does all my home appliance.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Fireplaces
FAQ
Appliances Giants is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Appliances Giants accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Appliances Giants does not offer free project estimates.
No, Appliances Giants does not offer eco-friendly accreditations.
No, Appliances Giants does not offer a senior discount.
Yes, Appliances Giants offers emergency services.
Yes, Appliances Giants offers warranties.
Appliances Giants offers the following services: We always do the job on time and have no delays in appointments. Offering same day and late night service. We have well-stractured system for finding parts for your appliance. Our goal is to make you happy by fixing your appliance in short terms and with 100% satisfaction.
We always guarantee our job and keep you updated during the process.
Specialized in LG and Miele.
>>Returning customers get 15% discount.<<
Honey Appliance--Sweet Service&Sweet Prices
Appliance sales: While we excel in repairing appliances, we do not currently sell new or used appliances.