About us
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Senior Discount
15%
Emergency Services
YesAccepted payment methods
Reviews
4.511 Reviews
Showing 1-11 of 11 reviews
Ron K.
05/2014
computer repair
+ -1 moreThey did an acceptable job of getting things up and running again, and the only problems I've had since is that it uses up the battery at a noticeably faster rate (and they installed the pro version of Windows 7 rather than the home version, and I miss playing spider solitaire). They weren't particularly good at keeping me in the loop on schedule and work progress, though, finally prompting me to go by and visit in person for a status update, and missed one of their own deadlines. It's not that they performed poorly or unsatisfactorily; it's that they seemed pretty average, and I look to Angie's List for better performance than average.
Description of Work: replaced a laptop hard drive
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$250
JOHN A. V.
09/2013
computer repair
+ -1 moreIt went very well. It was a rushed job, but he was able to finish it over night. I believe there was an extra charge, but I was willing to pay. I have used this company in the past and they have done a good job.
Description of Work: My computer crashed and he got my computer working again by eliminating some automatic updates and gave me some extra memory.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$198
Richard R.
02/2013
computer repair
+ -1 moreService was well done and quickly.
Description of Work: Staff was helpful and knowledgeable.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$500
Mary R.
01/2011
computer repair
+ -1 moreNot very well. Initially, I was over charged and it was a very unpleasant experience.
Description of Work: I called this company because the janitor had unplugged the USB connection from a printer to my computer that I use for my business. The technician (Philip) came over and fixed the problem. About a week later I had difficulty with Outlook and other programs and everything shut down on me. The technician (Philip) came again. While he was fiddling around the screen went black. During the 4 hour visit he declared that the hard drive had a failure and that he could not restore my data from the external hard drive unless he took my computer back to his store with him - he said it would be "much more economical". At that point, while we were still discussing what to do, I noticed that the USB connection from the printer which had caused the problem the last time, was disconnected! I told the technician and he just ignored me. I was upset realizing he overlooked handling this issue first and had he done so, much valuable time and money would have been saved. The next afternoon I had my computer back along with a $1500 bill and the "technician" - Philip, who is also, the owner of ACT.net, arrogantly told me I was lucky because he could have charged me much more. I "should be grateful." After a lot of discussion and reminding him what he promised the price was lowered, but I will never use this company again. The owner and especially the staff who answer the phone are impolite and difficult
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$950
James C.
03/2010
computer repair
+ -1 moreThey diagnosed the problem and fixed it. There was a problem with the motherboard. It was done pretty quickly. They do a fairly good service with things that need to be taken care of quickly. It was a little more expensive than I expected, but I did pay for parts and labor.
Description of Work: My computer would not start.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$280
JOHN D.
10/2007
computer repair
+ -1 moreThey did an excellent job! They were extremely knowledgeable about the whole process, and even though they hit a few snags, they were able to resolve everything, restore everything, plus do a little more than was required, in a very quick turnaround time. It was worth every penny having them undertake this project. The staff is pleasant, efficient, and thorough. After I got home and reinstalled the computer, I had questions and called them up a few times, and each time, they patiently walked me through the process I was having a problem with.
Description of Work: I needed to have a virus cleaned up from an old computer which destroyed all my data and software and programs, and if all the data could be restored, it needed to be transferred to a new computer, and the old C-Drive destroyed, and the old computer recycled.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$180
BRIAN B.
08/2007
computer repair
+ -1 moreWent well. Would use them again.
Description of Work: Cup of water fried the motherboard on our old PC. Used a coupon in the yellow pages to get a free estimate (saved $35). They told us that it would cost about $300 - $400 to repair and asked if we really wanted to spend that much on an old PC. Offered a good alternative to put the hard drive in an external reader for us for $125. We took that option. They recycled the old PC for us.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$125
CALVIN W.
05/2007
computer repair
+ -1 moreThey did fix the problem, but I do not like this company because of their policy and procedures. There is a certain fee per hour that enables them to work on the computer within 3 days. There is another fee per hour if you want your computer to be fixed on the same day that you take it in. It cost $30 more per hour for that service. I thought that was ridiculous. The work was good though. My computer has been running fine. They charged me for 1.5 hours of work.
Description of Work: I have a laptop computer and one of the USB ports would only recognize certain things when it was plugged in. This was a software problem, so they reformatted the drive and re-installed all of the software on the computer.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$190
10/2005
computer repair
+ -1 moreI LIKED THE WAY THAT CAME TO MY HOME, AND WORKED ON MY COMPUTER. IT TOOK ONLY 3 HOURS FOR THE TECH TO FINISH TRANSFERRING THE FILES, AND FOR HIM TO CLEAN MY COMPUTER.
Description of Work: CLEANED COMPUTER, AND TRANSFERRED FILE FROM OLD COMPUTER TO NEW COMPUTER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
10/2005
computer repair
+ -1 moreDOESN'T TAKE THEM ANY TIME AT ALL TO GET MY COMPUTER UP, AND RUNNING. BEFORE THEY RETURNED MY COMPUTER THEY EVEN CLEANED THE OUTSIDE OF MY COMPUTER, AND TRANSFERRED SOME FILES AT NO EXTRA CHARGE.
Description of Work: REPLACED MOTHERBOARD.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
SLAVA E.
02/2005
computer repair
+ -1 moreEFFICIENT SERVICE AS QUOTED 2 DAYS. COMPUTER WORKED BETTER THAN EVER. NO DATA WAS LOST.
Description of Work: BACKUP HARDDRIVE AND REINSTALL OPERATING SYSTEM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$130
Contact information
2207 Judah St, San Francisco, CA 94122
www.actnetonline.comService hours
Monday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMSaturday:
10:00 AM - 6:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Website Design & Development,
Electronic Gadget Repair,
Phone Repair,
Computer Sales,
Internet Service,
Computer Training,
Video Duplication & Transfer,
VCR Repair,
TV Repair,
Appliance Repair - Small,
Office Equipment Repair
FAQ
Actnet Advanced Technology Corporation is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Actnet Advanced Technology Corporation accepts the following forms of payment: MasterCard,PayPal,Visa
No, Actnet Advanced Technology Corporation does not offer free project estimates.
Yes, Actnet Advanced Technology Corporation offers eco-friendly accreditations.
No, Actnet Advanced Technology Corporation does not offer a senior discount.
Yes, Actnet Advanced Technology Corporation offers emergency services.
No, Actnet Advanced Technology Corporation does not offer warranties.
Actnet Advanced Technology Corporation offers the following services: Computer Repair-Data Recovery, Virus Removal, Laptop Repair, Desktop Repair - Mac & PC. Peripheral repair, software debugging, network support, emergency service. Customized Solutions-Custom Computers, Affordable servers, Upgrade Services, Network Setup & Maintenance, Security & Storage, Business Solutions, Managed Services, Website Design & Maintenance. Trade Center- Buy, Sell & Trade- Used Laptops, Used Desktops, Used Peripherals, & New & Used Components
Large format copy machines, large home appliances, & game machines.
Contact information
2207 Judah St, San Francisco, CA 94122
www.actnetonline.comService hours
Monday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMSaturday:
10:00 AM - 6:00 PM