We are your trusted, local plumber in SF dedicated to providing every customer with the highest quality, seamless experience when it comes to plumbing, water heater and sewer repairs, installations and service.
Business highlights
23 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Emergency Plumbing
Water Heater repair/replacement
Sewer & Drain Maintenance & Repair
Water Heaters
Leak Detection
Backflow Testing
Free, Detailed Estimates
Description of Work: I had the plumber come out recently. I used Ace plumbing. They were great. All he had to do was snake the sink and everything runs fine. They were very nice on the phone when I called and arrived on time to do the work. Tyrone was the gentleman that came to the house and he was very professional. The bathroom and sink was clean when the job was done. It only took 30min. Reasonably priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Michael G.
03/2014
5.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Martha V.
03/2014
3.0
plumbing
 + -1 more
It went okay.
Description of Work: He fixed the bathroom sink.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$125
Susan K.
02/2014
5.0
concrete repair, drain pipe
 + 0 more
.
Description of Work: Replaced main sewer pipe from house to city sewer line, this included side walk replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Linda B.
01/2014
5.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
jay K.
01/2014
5.0
plumbing
 + -1 more
.
Description of Work: install new shower faucet set.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Jacob O.
01/2014
3.0
plumbing
 + -1 more
.
Description of Work: Replace faucet.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Val H.
11/2013
5.0
plumbing
 + -1 more
unknown
Description of Work: "Provided & installed a new toilet, supply lines, & hauled away the old one. |Installed new customer provided kitchen faucet with dual angle stops. |Honored original estimate & Angie's List coupon."
Rating Category
Rating out of 5
Yes, I recommend this pro
reuben S.
11/2013
5.0
plumbing
 + -1 more
Everything went excellent.
Description of Work: I purchased a Big Deal for sewer line video inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jay F.
09/2013
5.0
plumbing
 + -1 more
unknown
Description of Work: He was a bit late, but was stuck in traffic because of the Bay Bridge closure. He assessed both toilets and told us that only one really needed to be replaced. He was knowledgeable, helpful, and patient. He replaced one toilet, and repaired the second. We would definitely recommend Monte and ACE Plumbing & Rooter.
Rating Category
Rating out of 5
Yes, I recommend this pro
Robin F.
08/2013
5.0
plumbing, drain cleaning
 + 0 more
My Mom had them come out.
Description of Work: Ace Plumbing & Rooter I had them come out for a clogged sink for my Mom.
Rating Category
Rating out of 5
quality
5.0
Yes, I recommend this pro
Ellen S.
07/2013
5.0
plumbing
 + -1 more
Great
Description of Work: re-sealed my toilet as there was an oder coming from the toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Taz M.
05/2013
5.0
plumbing
 + -1 more
unknown
Description of Work: Great service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Josh M.
03/2013
5.0
plumbing
 + -1 more
unknown
Description of Work: Fantastic service. Quilt diagnosed problem with toilet components and did a complete reconstruction at low cost and in a jiffy. Hugely recommended.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark B.
03/2013
5.0
plumbing
 + -1 more
Fast quote and work.
Description of Work: Great work, fast response.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Birgitta L.
01/2013
1.0
plumbing
 + -1 more
unknown
Description of Work: I did not have a good experience They were pleasant enough but did not seem to have a lot of experience .Did not have long enough line to check the line.( 50 feet )The area I wanted photograph was from one cleanup till the next. They said it was blocked about 20 feet out, it wasn't. Took pictures of the line underneath the house instead. (10 feet ) did not need that. Told me the sewer line did not have the right angle. ( my house is 60 years old ) just recently went through a major remodeling.Went back to my regular Roter Rooter in San Rafael. They took care of it. There was not any problem with the angle. I just wanted the line inspected. Thought maybe some roots was blocking the line someplace
Rating Category
Rating out of 5
Deena O.
01/2013
5.0
plumbing, drain pipe
 + 0 more
see above
Description of Work: I had a partially collapsed exterior drain (collapsed section under neighbor's yard) requiring digging trench, removl of bad pipe, repair of conduit, routing around trees, replace pipe, asphalting, putting in screens, etc.. Omar came out and spent over an hour brainstorming alternatives, giving me several options. He came back to meet with my neighbor, scoped the large run, re-thought the plan. While not the lowest bid - I gave ACE the job because I was confident they would do what was right and not what was expedient (in this case, trenchless replacement simply was not the best plan even though that was what I originally requested). Work began - but then the weather worked against us. Day 1 4 workers dug the trenches - but then we were rained out, emergencies happened requiring my project getting delayed (I volunteered since sewer breaks seemed higher priority) then the holidays ... but finally today the project was completed. Omar dealt well with emergencies, my neighbor, me ... and solved my problems. I would reco ACE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,600
Response from Ace Plumbing & Rooter
Your comments and recommendation are greatly appreciated. We apologize that due to unforeseen circumstances the completion of your project was delayed. We are very happy to hear that you are overall satisfied with the work we provided. If you are ever in need of an estimate or plumbing maintenance in the future, please don't hesitate to contact our offices again. Thank you! -ACE Plumbing and Rooter staff
David R.
11/2012
5.0
plumbing
 + -1 more
Excellent
Description of Work: Fixes my clogged sink and found a problem in an incoming lime.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Virginia S.
10/2012
5.0
plumbing, gas leak repair
 + 0 more
is advice
Description of Work: I had a gas pipe I thought might need replacing because of the way it looked. Its located outside and it seemed it had alot of rust on it. Ace sent someone out to look and answer my questions. It turns out on closer inspection the pipes were fine and it was just alot of soil that had accrued around it. He made sure the whole line was clear of any invasive rust. His honest assesment was that I didn't need to replace it. I'm getting the pipe area cleaned, I had some work done recently that exposed it more, so I thought it was rust . I appreciated his honesty and his advice and should I need them more of anything I will definitely call them, as they were prompt on their appointment and helpful.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roger B.
07/2012
5.0
plumbing
 + -1 more
see above
Description of Work: Ace did a great job of video inspection of my sewer lateral. The city demanded that we do an exploration of an old sewer prior to possilbe replacement of the entire line. They came on time (three times!), gave a very reasonable price and Kevin was very professional and accomodating. I would recommend them unreservedly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Clifford J T.
03/2012
5.0
plumbing, sewer cleaning, drain cleaning
 + 1 more
See previous statement.
Description of Work: From now on, I will call Ace first for any of my plumbing needs. Though the job we called Ace to fix turned out to be just a simple drain clog, they took care of business as though we had called them for a very expensive job. Communications through the office, field peron, and myself were of the hightest quality th0oughtout the duration of the job. I was very impressed with their professional demeanor and attention to detail and it was clear that their company mandate was to delight their customers by providing quality service with no attending hassles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Ace Plumbing & Rooter
Member, Thank you SO MUCH for taking the time to time to write this review! You made my day. This is exactly the type of response we strive for from our customers. Your business and your review are much appreciated. THANK YOU! -Jonathan Millington
MONIKA H.
03/2012
5.0
plumbing, drain cleaning
 + 0 more
Very well
Description of Work: replace drain and trap of one sink, clean drain of another sink, evaluate leaking shower head, evaluate dishwasher, I decided not to do repairs on latter two items
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Herbert F.
01/2012
5.0
drain pipe
 + -1 more
A's all the way through.
Description of Work: We used them to clear the drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
paul L.
10/2011
5.0
plumbing, drain cleaning
 + 0 more
See above.
Description of Work: I had a basin into which water from the washing machine emptied. It was clogged and its pipe was leaking. Ace responded within an hour of the first call. Cleared the drain and determined that the drain pipe, which was several decades old, was not repairable. They returned the next business day and replaced the basin and pipe wihin 30 minutes. Absolutely first class work, incredibly responsive, and marvelous to work with. I have never been more impressed or happy with any work performed by professional plumbers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Oscar F.
07/2011
4.0
appliance repair, plumbing, drain cleaning
 + 1 more
All went very well.
Description of Work: John appeared promptly as promised. He installed new works inside toilet tank and routed the plumbing. Her routed two other toilets and checked the plumbing installation on our new dishwasher-disposal. Good service at fair price. Oscar l. Frick
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Natural Gas Lines,
Wells and Pumps,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Excavating,
Water Coolers,
Septic Systems
FAQ
Ace Plumbing & Rooter is currently rated 4.8 overall out of 5.
Sunday: 7:00 PM - 9:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Ace Plumbing & Rooter accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa