We are your trusted, local plumber in SF dedicated to providing every customer with the highest quality, seamless experience when it comes to plumbing, water heater and sewer repairs, installations and service.
Business highlights
23 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Emergency Plumbing
Water Heater repair/replacement
Sewer & Drain Maintenance & Repair
Water Heaters
Leak Detection
Backflow Testing
Free, Detailed Estimates
Description of Work: Ace installed two hot water tanks recently ($3K), and I have no issues with that process, but when my dishwasher broke and flooded on a Saturday, Ace couldn't provide help for 6 hours. So they can't be relied on in an emergency. Given how often plumbing matters require prompt attention, I will not be using them again. The problem here is with the company's policies not the competence of the individuals who actually provide service. Fortunately, I found another plumber who could arrive in an hour, during which time I had to bail hot water.
Rating Category
Rating out of 5
James M.
04/2016
5.0
plumbing, sewer cleaning, drain cleaning
 + 1 more
unknown
Description of Work: Cleared clogged drain-went very well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Toshiaki K.
04/2016
5.0
plumbing, drain pipe, home remodeling, sewer cleaning
 + 2 more
unknown
Description of Work: Replacement of a section of the bathroom drain system that had become impacted.There were some complications but happy with the outcome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$2,600
mary N.
03/2016
5.0
plumbing, drain pipe
 + 0 more
unknown
Description of Work: New toilet installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Joel L.
03/2016
5.0
plumbing, drain pipe
 + 0 more
unknown
Description of Work: Joe and Ricardo ensured that my rainwater downspout pipes leading under my garage were entact and not clogged. The job involved cutting some concrete in our garage to access the pipes and snaking a camera through them. Thankfully there were no issues there but they did identify some clogged down spouts so they promptly installed newer clean-outs for each one, snaked them and then re-poured the concrete from the earlier camera work underground. The work was professionally completed in one day, below budget and left cleaner than when they arrived. I would absolutely use ACE again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
MARCIA L.
03/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: Terrific team. We've used them before; they are punctual, neat, and - most importantly - GOOD! Follow-up questions politely & expeditiously answered. I feel like they're my own personal plumbers.
Rating Category
Rating out of 5
Yes, I recommend this pro
Gregory B.
03/2016
1.0
plumbing, home remodeling
 + 0 more
.
Description of Work: Estimate for bathroom faucet $500.00 outrage.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$500
Bethany P.
02/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: Scotty at ACE is fantastic! Punctual, cares and went out of his way to save us money vs other providers that try to push more services on you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
noah W.
02/2016
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary F.
12/2015
5.0
plumbing, water softeners
 + 0 more
unknown
Description of Work: Replaced master valve for water supply to house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Gregory B.
12/2015
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill P.
11/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 more
unknown
Description of Work: They completed a back flow valve test required by SF Water because I have a boiler and not a regular water heater. They come every year - great job, very efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Robin D.
11/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: Installed a new Koehler toilet. Would have liked a different style; this is as basic as you can get
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jane J.
11/2015
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew H.
10/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: fixed another plumbers bad install job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$185
Tony I.
10/2015
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES V.
09/2015
5.0
drain cleaning
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$130
ORLA C.
05/2006
5.0
appliance repair
 + -1 more
Excellent service. They came out to do a quote within one hour of calling them. Work was completed in just over a day and a quarter. Plumber was very courteous and very conscientious and left all work spaces very clean and tidy. I would use the services of Ace Plumbing again in a heartbeat! Very fair costing - I had gotten a few quotes from other places but Ace was competitive and they certainly worked with our budget - and for the quality of service we got - I was pleasantly surprised.
Description of Work: Installed a Washer & Dryer from scratch. Created & installed gas hook & vents for dryer and created water hookups and drain hookups for washing machine. Also fixed a leaking faucet problem in Bathtub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
DONNA L.
04/2006
5.0
appliance repair, plumbing
 + 0 more
Dennis was able to come the same day we called and was able to diagnose and fix the problem, even though the dishwasher installation had originally been done very poorly. He was willing to take on the extra task of hooking up the ice maker, even though we had not requested that during our initial call. He was very kind and understanding of us, as it was move-in day to a new house, and it was chaotic, with movers all over and a mess all over the house. He waited through an entire cycle of the dishwasher to make sure that his repair was good.
Description of Work: Repaired/replaced dishwasher drain hose due to large leak when using dishwasher in our new home. Hooked refrigerator ice maker up to water line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
DAVID C.
04/2006
5.0
sewer cleaning
 + -1 more
Very professional. The gentleman that performed the service was knowledgeable, clean, and he answered all my questions. I received a 10% discount for being a first time user.
Description of Work: They ran a ''snake'' down my sewer line to clear a blockage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
ALANNA H.
02/2006
5.0
sewer cleaning
 + -1 more
The plumber that came to my house was professional, polite and he wore a belt! I am very happy with the price and service I received.
Description of Work: I called them to check out my clogged sewer. They came out within 1 hour and cleared my sewerline.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
DEBRA B.
07/2005
5.0
plumbing
 + -1 more
The man came to snake may drain and found the problem was my disposal. He fixed the disposal and did not have to snake the drain. He charged me 1/2 of the normal fee which I was pleased with since I would have paid the full amount.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Natural Gas Lines,
Wells and Pumps,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Excavating,
Water Coolers,
Septic Systems
FAQ
Ace Plumbing & Rooter is currently rated 4.8 overall out of 5.
Sunday: 7:00 PM - 9:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Ace Plumbing & Rooter accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa