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5-Star Moving

Moving Companies, Piano Movers

About us

5-Star Moving promises one thing: your movers will be prompt, on time and ready to finish the job with the up most care and respect for your belongings. Whether its a large home, or a small apartment 5-Star Moving will show up and execute your move. We move pianos, safes, and over oversized items for a fraction of the cost that larger moving companies charge. All of our guys are trained to load at steady strong paces and none of our movers smoke cigarettes or take lengthy breaks on the clock. We can provide background checked employees upon request and always promise the men who move you are intelligent, strong and capable. We are offering some amazing promotions to celebrate the purchase of our 2nd moving truck! Life is stressful but moving doesn't have to be. Call us today for discounts and promotions.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Local & Long Distance Moving, Labor-Only Service, Storage, Packing, Piano Moving, Driving & Disposal Services, & Last-Minute Moving.

Services we don't offer

Grand Piano & Hot Tub Moving.

Amenities

Free Estimates
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-23 of 23 reviews

Syreeta P.
09/2016
5.0
moving companies
  + -1 more
Not only were they very competitively priced, but the customer service I received was top-notch. Lucas advised me on what moving supplies were needed, and he suggested where I could purchase these items online or at my local hardware store in order to save more money on relocation expenses. On the day of my move, not only did Kevin and Morgan arrive several minutes early, but they did a phenomenal job wrapping and packing all of my belongings safely and strategically into the POD. They were both very professional, amiable, and considerate. I wish 5-Star Moving offered their services in Southern California as I would definitely hire them again to unload my POD in Los Angeles.
Description of Work: 5-Star Moving loaded my POD for a long distance move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

zakaria B.
09/2016
5.0
moving companies
  + -1 more
It went amazing they were professional. I appreciated their work Nothing broke They put everything exactly where I wanted it to be Will refer also Will use again in future
Description of Work: Provider wrap furniture perfectly, they even put my tv in a tv box,handled with care packed a 3 bedroom house into truck extremely well nice and safe drive to unload location unpacked everything perfectly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$649

Kevin K.
09/2016
5.0
moving companies
  + -1 more
5 star moving we're great, they arrived on time and were more than prepared. They were quick and efficient!!! They wrapped my big furniture items and boxed my flatscreen!!! If needed I would certainly use them again!! I will be recommending them to others I know that are moving!!
Description of Work: The company was very professional and communicative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Michele M.
09/2016
5.0
moving companies
  + -1 more
Lucas and his crew were excellent. Lucas was accessible and hepful, and the crews were totally professional. We hit some snags - the PODS was too small, and then could not be parked close to the apartment - this had nothing to do with Five Star, but they were very helpful in coming up with solutions and managing some problems none of us anticipated. There were courteous, helpful, and definitely knew what they were doing in packing the PODS, and moving the furniture with care and attention. They were a great pleasure to work with and maintained positive supportive attitude despite the challenges and the 107 heat!
Description of Work: Moved my household goods into a PODS container, and then met again to move furniture and items from the PODS into my new apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from 5-Star Moving
[Member Name Removed], you guys were lovely. Thanks again.

Maxx M.
09/2016
5.0
moving companies
  + -1 more
We were very tempted to do this move ourselves, but Five Star Moving changed our minds immediately. When I first spoke with the owner, Lucas, on the phone I knew we were in good hands. I let him know that we are a very busy couple and would need some major help with packing. I figured that was something we would have to do ourselves considering our previous moving company didn't give the option of assisting with packing, Five Star didn't have an issue with it. We were able to work out a schedule and luckily they had an opening the following weekend. When Five Star showed up they got straight to work and were very easy to get along with. There was a group of four young men who helped, but we can only remember the name of the two main guys, Nick and Ahmed. Nick led the crew and was very patient with us, even at times when we were a bit high energy. Everything we own was packed up safely and placed into the moving truck. Getting things into our new house (which we thought was going to be the hard part!!) went very smoothly. The crew was easy to work with, followed direction well and got things done quickly. Next time we move, we'll call this crew first!
Description of Work: Moved my fiancé and me from our old place in Marin to our new house in Alameda.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Dylan C.
09/2016
5.0
moving companies
  + -1 more
Great! We have a lot of fragile art pieces and the guys who came to help did a great job organizing them so that they wouldn't be damaged in the moving truck. For the bulky items, they were able to maneuver quite well without any trouble at all. I would definitely use their services again.
Description of Work: Provided free tv protection and wardrobe boxes! Truck On time Polite

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Aaron T.
09/2016
5.0
moving companies
  + -1 more
Armani & Ahmed was professional and treated our things with care.
Description of Work: 5 Star Moving did a great job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael W.
09/2016
5.0
moving companies
  + -1 more
These guys showed up on time and got started immediately. It took them a bit longer than originally estimated on the phone, but they did a great job and worked their tails off to get the job done as quickly as possible. I'm extremely pleased with their quality of work and work ethic to get things moved really quickly.
Description of Work: Loaded our 3 br house into a 26' moving truck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Maiya J.
09/2016
5.0
moving companies
  + -1 more
It went very well. Morgan and Kevin were very polite and professional. When moving my belongings they treated like it was their own.
Description of Work: Moving my house into my new apartment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 5-Star Moving
Thanks for your business!

Dalisha R.
09/2016
5.0
moving companies
  + -1 more
Armani and Ahmed were great from the start. They were able to keep my valuable possession well padded and protected. Having a few heavy peaces they did not complain; they just got the job done.
Description of Work: The job was done fantastically, very professional. We couldn't have been more pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Derek S.
09/2016
5.0
moving companies
  + -1 more
inhad to move out by midnight and planned to do everything myself but pulled a muscle in my back and a friend used these guys only a few weeks early. They were faster than I could have done it and reasonably inexpensive. Not sure they even took a break... great experience overall!
Description of Work: Had an emergency move on a Friday and these guys found a way to pull it off. Guys showed up, very professional, timely and truly nice guys! I remember one of the guys by name because I kept calling him Captain Morgan. (Morgan was his first name). So happy these guys are out there to help. There's no way I could have done it without them! Getting ready to call them again when I move next month! Derek.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from 5-Star Moving
When you're ready we are :)

Aurelie S.
09/2016
5.0
moving companies
  + -1 more
It went as good as moving can go . It was a high stress environment for me and my family but the guys keep us calm and focused. When the job was done I wouldn't have waned anyone else for the moves and will use them again . Best of luck
Description of Work: I don't usually leave reviews but 5 Stars service warranted recognition. I work in the city and my wife teaches full time, so we didn't have time to do the packing let alone move our own stuff this year. We found a lot of good reviews for these guys on Yelp and their prices were lower than some of the bigger companies we checked out. When Nick and Kevin arrived they were clean cut and wearing uniforms which made my wife calm down (she was nervous to have random guys we don't know packing our home). Lucas the owner even offered to provide background check slips for the guys he sent out, we didn't feel that was needed but it was nice to know. At the end of the day they packed our entire 3 bedroom condominium in 8 hours. The next day they loaded it up and put us into local storage on Briant street . When they unloaded us we couldn't find a spec of damage, and all of our things were there . Stand up service and I've recommended them twice to friends. Thanks guys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

Ashia A.
09/2016
5.0
moving companies
  + -1 more
My experience with this company was great I was helped by Armani and zack they were such gentleman and very professional , they were helpful and got everything done none of my delicate items were bothered everything stayed in perfect condition I will refer this company to everyone I know ! thank you 5Star for such a great experience !
Description of Work: 5-Star moving helped me move my large items in my house to my new residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$459

Ashley B.
09/2016
5.0
moving companies
  + -1 more
I am very satisfied by the professionalism and punctuality of 5-STAR MOVING. The gentlemen were incredibly polite, helpful and patient while loading my belongings. The job lead, Morgan, was especially respectful and positive with a great work ethic. I would absolutely hire again!
Description of Work: I hired 5-STAR MOVING to move from one home in the East Bay to another. The gentlemen carefully loaded all my belongs into the pod, making sure to take extra precaution with my valuables. Upon arrival at the new home, everything was in excellent condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Morgan W.
09/2016
5.0
moving companies
  + -1 more
The team was very professional exceeded my expectations and made me feel comfortable about moving . I would highly recommend them to my friends family and anyone who is looking for an outstanding team of professionals to load their home their personal belongings into a pod. I want to thank Lucas for an outstanding experience. And the movers Morgan and Nick performed an outstanding job and treated my stuff as their own.
Description of Work: Needed movers to move from house to apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 5-Star Moving
Mr. [Member Name Removed], it was a pleasure. And thanks for the signed copy of your book I look forward to reading it - Lucas

Miles A.
09/2016
5.0
moving companies
  + -1 more
It went great. They arrived on time, were friendly and professional, and got everything moved without a scratch. Overall great experience. I normally hate having to move all my stuff, but 5-Star made it really stress-free this time. Thank you guys!
Description of Work: Moved all of my furniture out of my old house and into my storage unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Chris D.
09/2016
5.0
moving companies
  + -1 more
These guys worked hard. Got to my old house at 9 am and worked all day and into the night. I wasn't as prepared as I should have been But these guys worked with me and helped me get a hard ordeal into a tolerable one and worked until the job was done. Well done!
Description of Work: Moved me across the city of Oakland

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from 5-Star Moving
Thanks I know it was stressful but we got it done

Armani L.
09/2016
5.0
moving companies
  + -1 more
The movers were great they made sure my items was save and kept my walls clean. Very fast and was able to make everything I needed to fit in the truck. The movers saved me a lot because I wouldn't have been able to move without their help.
Description of Work: Armani and Ahmed were professional and respectful. The workers were on time and prepared with everything needed for the required job. The workers even made miscellaneous items towards the end that were an add on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$459

Bill E.
09/2016
5.0
moving companies
  + -1 more
Were able to accommodate a last minute request to come earlier. Brought furniture dolly, hand tools, & hand truck at no extra charge. Did a great job with heavy items (such as treadmill, large cabinets, etc.) in getting it out narrow doorway, tight stairs, and then strapping into container all while protecting both house and furniture. Super friendly too! Iwill use them again when I move into new house.
Description of Work: Provided two experienced movers to help with the heavy stuff and packing in a shipping/storage container.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$412

Response from 5-Star Moving
[Member Name Removed] it was our pleasure , best wishes...

David T.
09/2016
5.0
moving companies
  + -1 more
I tipped generously because the workers were respectful with my belongings and looked after myself by not letting me assist in the move.
Description of Work: They efficiently and carefully moved my uhaul truck full of furniture etc. What I really liked, is they told me to sit and relax while they do the moving!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from 5-Star Moving
We strongly believe when you pay for moving help you shouldn't lift a finger. Thanks again for your business

Susan D.
02/2016
5.0
moving companies
  + -1 more
Berkeley and the surrounding areaLucas met me at my storage space in El Cerrito & helped me move into a smaller space. Lucas is super thoughtful, helpful and strong. He is delightful to work with and makes it an enjoyable experience! He was very careful with my artworks. I will definitely call Five Star Moving when I need to move again!
Description of Work: Lucas helped me move my belongings from one storage space to a smaller one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from 5-Star Moving
Your art was amazing

Sheila R.
02/2016
5.0
moving companies
  + -1 more
It was a positive experience for me. I had never used a moving company, but just didn't have the time or patience to do the move myself. However, I took a leap of faith!!!! Lucas and his crew relieved all my anxieties. They wrapped my furniture and breakables which showed me they really cared. They were organized and worked efficiently from the start of the job, so I felt like it was money well spent. The professionalism of the crew put me at ease as I was unsure about hiring a moving company that had the lowest rates. Overall, they got the job done right.
Description of Work: Moved all my stuff out of a small condo into another home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from 5-Star Moving
Just happy to help!

nicholas I.
01/2016
5.0
piano moving
  + -1 more
I was immediately pleased with how friendly but professional everyone was. They were very experienced and worked with no problems at a very fast pace. Very experienced. Very friendly.
Description of Work: Provided exceptional friendly quality service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from 5-Star Moving
Thank you {Member's name removed}, we enjoyed helping you! It was our pleasure and congratulations on your new baby girl! She will be playing that piano in the blink of an eye!

    Contact information

    ., San Francisco, CA 94108

    http://fivestarmovingnow.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Piano Movers

    FAQ

    5-Star Moving is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    5-Star Moving accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, 5-Star Moving offers free project estimates.
    Yes, 5-Star Moving offers eco-friendly accreditations.
    Yes, 5-Star Moving offers a 2% senior discount.
    Yes, 5-Star Moving offers emergency services.
    No, 5-Star Moving does not offer warranties.
    5-Star Moving offers the following services: Local & Long Distance Moving, Labor-Only Service, Storage, Packing, Piano Moving, Driving & Disposal Services, & Last-Minute Moving.
    Grand Piano & Hot Tub Moving.

    Contact information

    ., San Francisco, CA 94108

    http://fivestarmovingnow.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM