The office clerk had a bad attitude, unhelpful. He repeatedly got the units wrong in the orders, which made it risky that we were going to get the wrong amount of material. Delivery charged was doubled, but corrected. That's not good for a $2500 order that the manager admitted was substantial. It also appears that there's a bait-and-switch. The material samples in the office look like crushed rock with attractive variation of good color and some glitters in it. The stuff we received looked like crushed dyed cement, drab and uniform. Worst of all, they sent the wrong color crushed rock. According to an employee, it's is not unusual for customers to refuse delivery. They refused to pay for the labor to remove it and install the replacement. Waiting for the replacement delayed our job and raised cost. The only good thing was that the drivers of the huge forklift were very skilled getting through the tight fit of our driveway and didn't do any damage, except some tire marks on the blacktop. BAD NEWS: after 2 months, the expensive polished black stones turned dull blue.
Description of Work: provided crushed stone for a hardscape
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Service Categories
Stone and Gravel,
Pavers and Hardscaping,
Mold Testing & Remediation,
Hardware & Home Improvement Stores,
Concrete Pouring and Repair
FAQ
Arroyo Building Materials Inc is currently rated 2 overall out of 5.
No, Arroyo Building Materials Inc does not offer free project estimates.
No, Arroyo Building Materials Inc does not offer eco-friendly accreditations.
No, Arroyo Building Materials Inc does not offer a senior discount.
No, Arroyo Building Materials Inc does not offer emergency services.
No, Arroyo Building Materials Inc does not offer warranties.
Arroyo Building Materials Inc offers the following services: Residential and commercial Stone, pavers, brick, lath & accessories, concrete, plaster, stucco, molding & power tools.