Northstar PHAC, Inc.

water heater installer, heating & cooling contractor

About us

Welcome to Northstar Plumbing, Heating & Air Conditioning! We specialize in residential heating and cooling services. We take pride in our strong work ethic and attention to detail. Give us a call today!

Business highlights

17 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
12%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.7
Showing 1-25 of 111 reviews

Laurinda L.
10/2024
5.0
Very satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise O.
03/2023
5.0
Had to wait a week for part as many suppliers were out...this was not Northstar's issue., Cost was $618 which seemed high, but I didn't want to shop around. I recommend Northstar.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$618

Mark R.
01/2023
5.0
'i thought that my expensive wall heater would need to be replaced, but they were able to do a service and get it back up and running like new the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dale S.
01/2023
5.0
Nice gentleman. Took time to explain. No browbeating or intimidation tactics.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony T.
10/2022
5.0
Professional install, great company that continues to maintain our system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria B.
09/2021
5.0
Honest and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert M.
08/2021
4.5
NORTHSTAR was strait forward with expense,quality. They were truthful about the age of my machine and what’s involved updating my system. I would recommend NORTHSTAR to any Friend.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Evelyn S.
08/2021
3.0
Over priced... but, I was in a hurry so I used them anyway.

Rating CategoryRating out of 5
quality
3.5
value
2.0
responsiveness
4.0

Yes, I recommend this pro

Bree-Ann M.
08/2021
5.0
They are very knowledgeable, helpful and fast workers. I would definitely recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$15,000

Jim D.
07/2021
4.5
Customer service was excellent, at first the job was not going to be able to be done today due to the holiday. Received a call they found a supply house open two hours later weâ re done. The price was higher than anticipated but Jesus was very polite worked clean

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$220,000

Marlene W.
06/2021
5.0
Professional and efficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deanna R.
05/2021
5.0
Great customer service, on time, professional, courteous, and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$14,777

George R.
04/2021
5.0
Yes did a great job very polite and worked fast

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rhoda C.
04/2021
5.0
Installer Carlos was on time and worked nonstop with our water heater replacement. His work surpassed what had been expected. Truly a company committed to quality and sevice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,588

Paul T.
04/2021
5.0
The young men that did the installation were very personable yet professional and did an outstanding job. Did a much better job than the original installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edwardo A.
03/2021
5.0
NA

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank A.
03/2021
5.0
First class work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Rudy M.
01/2021
3.5
Left my home a bit messy when replacing my ducts.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Bernette J.
01/2021
5.0
Everyone was so professional. The tech, Tommy Garcia, was very patient & kind. They were the first to respond. Great & prompt service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$300

Veena C.
01/2021
5.0
I was surprised (pleasantly) that Northstar is a small business. Every person I spoke to made me think it was a bigger company. They were so professional and kind. The tech who came out was so nice and helpful. Felt he was so trustworthy. I ended up buying a 2 year service (price was so reasonable) because they were so good. I highly recommend as it is so difficult to fine trustworthy people to do work around the house. I agree so much with others said - they responded immediately, didn't kill me on price, excellent communication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$269

Ligong S.
08/2020
5.0
The repair crew is prsessional and also stayed calm in dealing with surprise conditions. Great services. Juan wrote up the quote, I thought he might be just sales,but he actually hand on did the work. He knows his staff!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$3,350

Bill K.
04/2020
5.0
they were the only ones who responded, and they did so in seconds of completing the request. very good service, good communication to from their service center. they are coming out next week to do another unrelated project. highly recommended

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$2,900

Jim R.
01/2020
5.0
The showed up on time, fixed my heater, and didn't kill me on price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$693

Karl L.
11/2019
4.5
They started on the job on time

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Carol F.
11/2019
5.0
Serviceman was very professional, knowledgable and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$39

Contact information

271 W Allen Ave, San Dimas, CA 91773

northstarcares.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
916254
Trade License Locale
CA
Trade License Expiration
02/28/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed

Northstar PHAC, Inc. accepts the following forms of payment: CreditCard
Yes, Northstar PHAC, Inc. offers free project estimates.
No, Northstar PHAC, Inc. does not offer eco-friendly accreditations.
No, Northstar PHAC, Inc. does not offer a senior discount.
No, Northstar PHAC, Inc. does not offer emergency services.
No, Northstar PHAC, Inc. does not offer warranties.

Contact information

271 W Allen Ave, San Dimas, CA 91773

northstarcares.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
Closed