Jay was very professional and thorough. He called and texted and arrived on time, clean, very nice, and cleaned up. He came by to check the traps regularly, and said we could call him between checks if necessary (it wasn't). We had a missing screen to our crawl space, and as it was not a regular size, he did quite a bit of investigation and trial and error until he found a screen that fit perfectly (and installed it). For such a creepy problem, Jay made this a very easy experience, taking care of the problem quickly and efficiently. I'd hire them back in a minute (although I hope I never need to!)
Description of Work: Jay came to assess a rat problem and explained what the services would cover. When we agreed to the price ($360), he checked around the whole house, any access points, attic, etc. and laid traps. He then came back 4 times to check traps, replace any necessary (caught 2 guys), and assess entry points. He closed up some areas that might have allowed the critters in, and for an additional fee (explained in advance and agreed to) he closed all access points with materials and foam.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Deborah P.
12/2014
1.0
pest control
+ -1 more
Janus has been planting bait boxes at my neighbor's house for over a year, according to the owner of the company, who I talked to as he was parked in front of my house this morning. He said his bait boxes contain a poison similar to D-Con, a dangerous anti-coagulant poison. I asked him what poison he used, but he would not tell me. I tried to talk with the Janus owner about using alternatives to anti-coagulant poisons for rodent control, but he rudely put on his glasses and drove off while I was in mid-sentence. Anti-coagulant poisons are so dangerous that California recently banned their use by residential consumers. They have killed children, pets and native wildlife. In addition show that bait boxes actually ATTRACT rodents to homes and businesses rather than reduce their numbers. Pest Control Operators of California urge their OWN MEMBER COMPANIES not to use these rodenticides and to become GreenPro Certified. Please choose a GreenPro certified pest control company instead.
Description of Work: Janus is not a GreenPro certified pest control company. It uses a dangerous, anti-coagulant poison which lethal to children, pets and native wildlife. The owner of Janus was very rude to me.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Glenn O.
09/2013
5.0
pest control, animal removal
+ 0 more
Jay runs an excellent company in Janus. No one wants to see a rat diving under their house as I did the other night. I immediately logged onto Angie's List and began researching options for rodent/pest control. I was very impressed with Janus' website which reflected their knowledge of what their business is and their experience in the industry. I knew that I wanted to go with a local owner-operated company for this project due to the sensitive nature, I did not want to be on hold if something went awry. Jay came out the very next day to do an inspection and provide me a quote. He was punctual, professional, and friendly.We worked out a fair deal and he went right to work setting up traps. Within the first week Jay has come back to my house twice to collect the rats that have been caught and reset the traps. He's done it usually within a few hours of me calling, and even though I signed up for weekly visits he has not made one issue of coming back whenever a rodent has been caught. No one wants a rodent or pest problem, but when you have one I am sure we all want to work with a vendor that understands how important it is for you and your family to sleep in peace. Jay and Janus are effective, responsive, and more than fair to work with. I highly recommend Janus Pest Management without reservation!
Description of Work: Janus helped us get rid of rodents (rats) that had taken up residence in our crawl space and repair the vents so that they could not do it again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Richard G.
06/2013
5.0
pest control, lawn treatment
+ 0 more
I was very impressed with the responsiveness, professionalism, and results of Janus Pest Management. The owner, Jay Spicer, treated my lawn. He gave me realistic expectations of what to look for in one week. He seemed fairly sure that one treatment would get rid of the gopher, and it did. I would definitely use his service again.
Description of Work: Treated a lawn gopher infestation with gopher poison bait.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Janus Pest Management Inc
[member name removed], Glad all went well with the gopher issue there in Pasadena, and thank you for taking a moment to leave a positive comment on Angie's List regarding our service. Much appreciated. Jay
Pam G.
03/2013
5.0
animal removal
+ -1 more
They came out several times to lay the traps. The price was a little high but I was satisifed in the end. A- to B+ in regards to their responsiveness.
Description of Work: They removed raccoons from my attic.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael R.
11/2012
5.0
pest control
+ -1 more
Overall, this was a very satisfying experience. Janus Pest was professional,courteous, knowledgeable and on time from start to finish. Jay Spicer came to our home and looked at all possible entry points for rats. He found the probable entry point and sealed it off. He also gave recommendations on ways to prevent further occurrences. He also noticed we had heavy outdoor ant activity and recommended an application of insecticide. After that we had several follow up visits by Kirk. He sprayed for ants, set traps and came back to check the results and reset again where necessary. He was just as professional, courteous, knowledgeable and on time as Jay. Also, when I called in to schedule follow up appts. the customer service person ( a woman - sorry, I don't know her name) was very courteous and took care of me right away. At this point we no longer have ants or rats!
Description of Work: Inspection for entry areas for rats. Inspection of Attic for rats. Setting of traps for rats. Return visits to check traps and for any further infestation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Janus Pest Management Inc
Dear Member, I am glad to hear that all went will with the pest issues out at your home. Please let us know if we need to touch up those ants this upcoming spring/summer. Thanks again. Jay
Jane F.
06/2012
5.0
pest control
+ -1 more
It went very well overall. I thought the service was professional and thorough and that Jay and the others that came out were polite and made sure they were looking at the big picture to figure out how to resolve it.
Description of Work: We had heard activity in the attic that sounded like rodents and called Janus, based on the excellent reviews. Jay came out and inspected the attic, saw signs of activity and set traps. He also thoroughly inspected the house for possible entry points and put additional traps in the crawl space below a room addition. He blocked some holes that were found with either mesh or foam. The plan was to come out once a week for a few weeks or until the problem was resolved. We ended up having the check-backs go on for a few months, as there were no rats found in the attic despite the signs that they'd been there, and there were rats found in the traps in the crawl space. Jay inspected further to figure out how they were getting from down below up to the attic. He found an entry spot in a hole that had been drilled for a cable and blocked that. He continued to come back until he was satisfied that there was no more activity.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Debrajoy G.
06/2012
5.0
pest control
+ -1 more
He took time to show me where the rats were getting in, and his idea of getting rid of the rats. Wanted to use a poison that would not hurt my pets. He was very professional and thorough. He told us things to prevent the rats from coming back. I was very impressed. And we plan to use his services soon.
Description of Work: Jay came out to make an estimate and was great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ana S.
06/2012
5.0
pest control
+ -1 more
The rat situation has been resolved as a result of the initial service visit in November and on-going monthly maintenance.
Description of Work: I had a problem with out-of-control and aggressive fruit rats. Jay worked with me to address my concerns about bait stations.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Stacie M.
11/2011
5.0
pest control, animal removal
+ 0 more
Jay & Janus Pest Management is fantastic! We recently moved into our 1931 spanish style home and found we had many spiders both inside & outside the house. We picked them based on their excellent reviews and service award on Angie's list. Jay & Janus Pest Management have truly exceeded the excellent reviews they've received on Angie's list! We first met Jay in July of 2011. Like other satisfied Angie's List members, I called for a quote and was happy to receive a quick response from the owner of the company Jay himself. Jay was very personable and made himself available to meet right away the following Saturday morning since both my husband and I work. Jay sprayed for pests (including spiders) both inside & outside our home. Jay also inspected our home for rodents in the attic and below the house. Jay found and removed a very old rodent carcus on his first visit. He also indicated possible points of entry for the attic and below the house. Jay set traps in the attic and below the house. On his next visit, Jay removed a recently trapped rodent from below the house. Jay and his associate Michael continued to monitor the rodent problem weekly for the next several weeks. They diagnosed the problem and shored up the entry points with wire screens to prevent further rodents from entering. Michael even squeezed himself into an extremely tiny crawl space in our attic to secure one of the wire screens. Jay & Michael were extremely personable, professional, prompt (often arriving early), efficient, honest, and responsive to our needs. They also routinely sprayed for pests especially all the various spiders we'd been finding both inside & outside our home. It made a huge difference in our quality of life and got rid of both the spiders and rodents invading our home. We are extremely pleased with their service and have already highly recommended them to two of our friends. We continue to use their services to this day to maintain pest & rodent control. We are now using them to help trap a pesky raccoon that is tearing up our lawn. Jay, Michael, and Janus Pest Management is an excellent company that gives fantastic service and pest control while also giving you a very personal and professional experience.
Description of Work: Jay provided both pest control (especially for all the various spiders inside & outside our house) as well as rodent checks and removal. Jay inspected our attic, basement, crawl spaces, and exterior of the house for openings where rodents may be entering or nesting. Jay located possible openings and shored them up with wire screens to prevent rodents from entering. We are now using Jay's services to remove a pesky racoon or skunk that is tearing up our lawn looking for grubs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Diane M.
10/2011
5.0
pest control
+ -1 more
Janus came out quickly and for half the price of another gopher exterminator, no more gophers!
Description of Work: I had problems with gophers in the grass in my back yard and along the side of my house that needed to be eliminated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Janus Pest Management Inc
HI Member, I'm glad everthing is fine and your positive feedback is greatly appreciated. Thank you. Jay
Cathy M.
10/2011
5.0
pest control
+ -1 more
I found them on Angie's List. They are very good and I'm very pleased with the services. They have alleviated a rat problem outside. They were coming in under the fence and getting into the vegetable garden and reeking havoc. They have dealt with it. It was $200 to set up the traps initially and then $45 a month. The price seemed within reason or else I wouldn't pay it. I didn't comparison shop, I went on Angie's List. It seemed like a reasonable price for the amount of time they spent. They show up, call ahead so I can leave the gate open - they are very responsible. They are very good. The rats aren't coming back and they haven't poisoned my dog so they must be doing something right.
Description of Work: Janus Pest Management Inc is taking care of my rat issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Janus Pest Management Inc
Thank you Member, Things seem to be going well out in the yard, I am seeing less activity now in the stations.
EDWARD G.
09/2011
5.0
pest control
+ -1 more
The job went better than expected. The pricing and results were very satisfactory. The technician Michael as well as Jay kept me and the tenant informed on the progress of the job. The tenant commented on the professionalism and willingness to share information of the Janus Team. I have contracted with Janus Pest Management to conduct, at and additional cost, a month long program to eliminate and discourage future rat problems.
Description of Work: The tenants in my rental home informed me on the Saturday of Labor Day weekend, that there was a foul smell coming from the overhead crawl space. I phoned several "A" rated Pest Management companies on Angies list and left voice mail messages describing the problem. I e-mailed Janus Pest Management using the link on the Angie's List page for Janus. Jay Spicer returned my call within hours. After describing the problem, Jay offered me the choice of a service call on Labor Day or the following day. Understandably, holiday rates were higher, and I consider Janus Pest Management to be a first class company by offering me the choice. The source of the smell could not be located after a thorough inspection of the overhead and sub-floor crawl spaces. However, there was evidence of rat activity to be addressed in the future. A deodorant bag was left to kill the odor and functioned as predicted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
Response from Janus Pest Management Inc
Much obliged for the positive feedback; your tenant has our number and we asked them to call if there are any further issues after our finale visit next week. Thanks much. Jay Spicer
RUBY E.
09/2011
4.0
pest control
+ -1 more
Called Janus and spoke with someone (I think his name was Jay). I am having skunk problems. They keep eating my grass and digging holes in my yard. So Jay told me best thing is to kill their food source, which is grubs. He came on time, showed me where I had holes in my gate that the skunks were coming thru. He suggested I get it repaired, and in the meantime purchase metal netting for the fence so that they can not come thru. He also gave me another tip, coyote urine! He gave my grass two coats of insecticide and sprayed the yard with a high powered sprayer. This is a much more powerful than a 1 gallon sprayer from home depot. I haven't applied the netting to the fence yet (just been too busy). And I did apply the coyote urine around the perimeter. However the skunks came back after a week. But all hope is not lost. I still have to apply the netting. Overall I was happy with the knowledge Jay provided. One thing I did not like. Jay told me he would call me in a week or so to find out if it worked and maybe I would consider a maintenance plan. He did not call me.
Description of Work: Sprayed 10Ksq ft. yard for grubs.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Janus Pest Management Inc
Apologies, I was tardy on the call, but I have been thinking about your project and I have located some material that may be suited for the repairs, I will call you later today, 9/17 to discuss. BTW, I was very impressed with your due diligence on the skunk removal, I think after you make the repairs you’ll be skunk free... fingers crossed.
Janet B.
05/2011
5.0
pest control
+ -1 more
I was extremely pleased with their fast and efficient service. I made this company aware of the problem at 8:00a.m. and it solved before noon. Thanks to Desiree and Mark for their effort. I would certainly recomment this company.
Description of Work: Bee removal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Janus Pest Management Inc
Thank you, member for the positive feedback. Mark
Pat C.
02/2011
5.0
pest control
+ -1 more
Owner, Jay, called within an hour of my sending an email inquiry. Stated that there would be a technician in my area at the end of the week. The technician, Mark, called, made an appointment and kept to it. Arrived as scheduled, was friendly, informative and professional. I appreciated his candor about the gopher problem. I would not hesitate to use Janus Pest Management again.
Description of Work: Had my yard treated for gophers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Janus Pest Management Inc
Thanks member, let us know if we may be of further service. Thank you. Jay
Patricia S.
01/2011
5.0
pest control
+ -1 more
We thought we had bedbugs because of some bites, but had never seen any kind of pest in the house. A representative from Janus came out and spent a long time inspecting every part of our home and furniture, but could not find anything that indicated we had bedbugs or any other kind of pest. It was a great relief and he didn't charge us anything. We don't have any more bites, so apparently, whatever it was has gone away. We appreciate not being rushed into a big extermination job when it wasn't needed. Thanks so much Janus!
Description of Work: Inspection for bedbugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karin A.
07/2010
5.0
pest control
+ -1 more
I highly recommend this company. I did a lot of research and picked Janus for the following: These people are longtime professionals and know their stuff... what to use, how much, etc. Personal service: I get a real person on the phone if needed to switch times or ask a question. Responsible: they call me the day before they're coming and they show up when they say they will. Mark has been my rep and from the moment he shows up in his meticulous truck and gives you advice about your property, I'm sure you'll feel like I did that any pest problems you have will be addressed and resolved.
Description of Work: I own a 4 unit apartment building and live in one of the units. I switched from Orkin to Janus because I wanted a company with a more personal feel. It seemed like I had a new Orkin rep every couple months and they would want to switch the day and time, plus I felt I had to let them know about our building... pets, garden, etc. I use the pest control service primarily for cockroaches and rats -- I know they're out there, but I don't see them and that's the way I want it! I've been extremely pleased in the past year with their service, plus I saved money by switching from Orkin to Janus.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
GREGORY S.
07/2010
5.0
pest control
+ -1 more
Jay was very professional and punctual even though it was the Fourth of July weekend. He got rid of the bees and our pets could go back into the back yard. Jay told me that some bees might remain for a couple of days. He was right. Two weeks later, ther eare no bees.
Description of Work: A swarm of bees attached themselves to the pet screen on the sliding glass door screen. We called Janus and Jay Spicer came out Saturday morning, assessed the problem and took care of the bees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
dick P.
03/2010
5.0
pest control
+ -1 more
I waited three days to file this report to make sure the problem was totally resolved. The bees are gone!
Description of Work: Jay from Janus eliminated a bee problem that we were experiencing . He arrived when he said he would & very professionally dealt with a second story bee infestation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Julie H.
03/2010
5.0
pest control
+ -1 more
We are just buying our first home and were concerned about the obvious signs of bugs/pests in the cupboards and closets. My husband called and got a quote from Terminix, but I insisted on checking Angie's List and finding someone local, independent, and possibly eco-friendly. Janus Pest Management offered all of this, with a reasonable price. We scheduled for one day, but, with one thing and another, we needed to reschedule, and Jay, the technician was very responsive to my messages and was happy to reschedule. The service itself took a very short period of time, but we left the house for a few hours to allow the substance to "do its thing." (We elected to start with a chemical product and try for "green" pest control down the line).
Description of Work: "Jay" was on time (even if *we* had written down the wrong time) and courteous, explaining everything that was needed for the basic service. He cheerfully accepted the "Angie's List" coupon and we were please with our initial service. Time will tell if bugs stay away!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Linda W.
01/2010
5.0
pest control
+ -1 more
We had noticed rodent droppings in the house. After setting traps with no success, we called Janus. Mr. Spicer came out and thoroughly checked the house, attic, garage and exterior. He concluded that an annual service agreement was probably not necessary. He told me what to do, and was very considerate in asking if I was comfortable with it. I followed his advice, and it has now been a week with no sign of rodents. He even called a few days after his visit to check up. I was very impressed with his knowledge, professionalism and integrity, and would recommend Janus without hesitation.
Description of Work: Checked the house inside and out including the attic and garage for rdent access points.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Renay L.
01/2010
5.0
pest control
+ -1 more
Thy are very responsive and punctual. I have enjoyed using this company and the service they provided. I will continue to use them in the future.
Description of Work: I hired this company to do a pest maintenance visit to my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Haely D.
11/2009
5.0
pest control
+ -1 more
They are excellent. We are moving, so, I want to make sure they come to our new house too.
Description of Work: I use them for pest control service and they spray on a monthly basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
PATRICIA A.
10/2009
5.0
pest control
+ -1 more
I called on Saturday late afternoon. Jay came within and hour and had the problem solved quickly and completely. A great company!
Description of Work: Bee removal from kitchen exhaust. Inspected and sprayed for any further infestation.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Lawn Fertilization & Treatment
FAQ
Janus Pest Management Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Janus Pest Management Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Janus Pest Management Inc does not offer free project estimates.
Yes, Janus Pest Management Inc offers eco-friendly accreditations.
No, Janus Pest Management Inc does not offer a senior discount.
No, Janus Pest Management Inc does not offer emergency services.
Yes, Janus Pest Management Inc offers warranties.
Janus Pest Management Inc offers the following services: Termite & general pest control, Rodent control, Bee removal, Nuisance animal removal, Gopher control, Bed bug remediation, Dead animal removal