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Ticos Pool Service & Repair

Pool and Spa Service

About us

Over 30 years of experience, providing the best quality work to our clients. Visits as low as 24.99

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Water testing, filter cleaning, plumbing, equipment maintenance & installation, salt water system installation & maintanence, start-ups, chemical balance, deck- o- seal, pool solar maintanence, light repairs, gas lines, remodeling, fountain & above ground pool maintanence

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

Mary R.
01/2021
2.0
pool cleaners
  + -1 more
Future consumers beware: this company is dishonest and CAN NOT/SHOULD NOT BE TRUSTED. We hired Tico's pool service through a recommendation. We trusted their knowledge and professionalism to handle our newly re plastered pool. Unfortunately there was an issue with the filter, the grids were broken. The technician recommended we purchase a new filter at great expense. We also noticed the pool was not getting clean and the water remained murky. Feeling like we were getting hustled we hired another pool servicing company to come and take a look. They found a broken back wash pump, and broken grids inside our filter. Johanna very curtly told us they would not hold themselves accountable for any of the issues and went on to tell my husband that if the grids really were broken the technician would not have put them back in the filter. She also told my husband the technician had shown him the dismantled filter and all its parts, which was incorrect. The technician showed my husband the filter after he had assembled it and out it back in the container. Johanna sent us pictures of the grids but three of them were flipped upside down. Those three grids were the ones that were broken.
Description of Work: After care for re plastered pool
Rating CategoryRating out of 5

Response from Ticos Pool Service & Repair
Hi [Member Name Removed], I am sorry things got misunderstood, as we never provided a quote, its was never our intentions to hustle you. We pride our selves on been honest and helpful. The filter replacement was just a suggestion because its 30 year old filter and parts are becoming absolete, your contractor that hired us to do a start- up on your remodeled pool also recommended the same. All in all we wish you the best in your journey with your new house and remodeled pool. Warm regards, Johanna Ticos Pool Service & Repair

stephanie M.
10/2016
5.0
pool cleaners
  + -1 more
We have been using Ticos Pool Service for over a year and are very pleased with their service. They are professional, dependable and very friendly. We recommend them for all your pool and spa needs. You will not be disappointed.
Description of Work: Monthly pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2766 Kausman st, San Diego, CA 92139


    Service hours

    Sunday:
    Closed
    Monday:
    6:00 AM - 7:00 PM
    Tuesday:
    6:00 AM - 7:00 PM
    Wednesday:
    6:00 AM - 7:00 PM
    Thursday:
    6:00 AM - 7:00 PM
    Friday:
    6:00 AM - 7:00 PM
    Saturday:
    7:30 AM - 5:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Ticos Pool Service & Repair is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 6:00 AM - 7:00 PM

    Tuesday: 6:00 AM - 7:00 PM

    Wednesday: 6:00 AM - 7:00 PM

    Thursday: 6:00 AM - 7:00 PM

    Friday: 6:00 AM - 7:00 PM

    Saturday: 7:30 AM - 5:00 AM

    Ticos Pool Service & Repair accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Ticos Pool Service & Repair offers free project estimates.
    No, Ticos Pool Service & Repair does not offer eco-friendly accreditations.
    No, Ticos Pool Service & Repair does not offer a senior discount.
    Yes, Ticos Pool Service & Repair offers emergency services.
    No, Ticos Pool Service & Repair does not offer warranties.
    Ticos Pool Service & Repair offers the following services: Water testing, filter cleaning, plumbing, equipment maintenance & installation, salt water system installation & maintanence, start-ups, chemical balance, deck- o- seal, pool solar maintanence, light repairs, gas lines, remodeling, fountain & above ground pool maintanence

    Contact information

    2766 Kausman st, San Diego, CA 92139


    Service hours

    Sunday:
    Closed
    Monday:
    6:00 AM - 7:00 PM
    Tuesday:
    6:00 AM - 7:00 PM
    Wednesday:
    6:00 AM - 7:00 PM
    Thursday:
    6:00 AM - 7:00 PM
    Friday:
    6:00 AM - 7:00 PM
    Saturday:
    7:30 AM - 5:00 AM