Terminix - San Diego -Termite & Pest Control

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JOHN IS ALWAYS PROMPT AND SHOWS UP WHEN HE SCHEDULES HIS MONTHLY SPRAYING.

TENTED HOUSE ONE TIME, ALSO DISCOVERED DRYROT IN WOOD. I FEEL SAFE WITH THEM IN THE HOUSE. THEY ANSWERED MY QUESTIONS. THEY WERE ON TIME. THEY ALSO HAVE CUSTOMIZED PLANS FOR WHAT YOUR NEEDS ARE.

THE GENTLEMAN THAT DID THE TENTING WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. HOWEVER, THE SALES PERSON WAS NOT AS KNOWLEDGEABLE. I WAS ALSO DISAPPOINTED WITH THE ONE YEAR SERVICE AGREEMENT, AS WHEN WE HAD A SWARM OF TERMITES, TERMINIX SAID THERE WAS NOTHING THAT COULD BE DONE, SO WHY HAVE THE ANNUAL SERVICE! THE SERVICE FEES WERE OUTRAGEOUS, $800 ANNUALLY. I DID NOT FIND THAT THEY WERE WORTH WHAT WE PAID, AND WOULD USE ANOTHER PEST CONTROL COMPANY IF WE SEE TERMITE ISSUES IN THE FUTURE.

YEARLY INSPECTION IS DONE PUNCTUALLY BY APPOINTMENT. VERY PROFESSIONAL JOB.

TERMINIX WAS NICE ENOUGH, BUT THEY SAID THAT OUR HOME WAS INFESTED WITH TERMITES AND RECOMMENDED A $1600 TREATMENT TO REMEDY FOR THE SALE OF OUR HOME. THIS WAS A BIG EXPENSE AND SO WE THOUGHT IT WOULD BE PRUDENT TO GET A SECOND OPINION. THE SECOND (AND THIRD!) INSPECTIONS WE HAD CONFIRMED THAT WE DID NOT HAVE A TERMITE INFESTATION, AS TERMINIX REPORTED. HAD WE GONE WITH THEIR ORIGINAL REPORT, WE WOULD HAVE HAD A DELAY IN ESCROW AND A HEFTY, UNNECESSARY BILL.

WE CALLED A LOT OF COMPANIES BEFORE HIRING TERMINIX. SO FAR, SO GOOD. WE'RE PLEASED WITH RESULTS.

TERMINIX HAS BEEN MY SERVICE PROVIDER FOR SEVERAL YEARS. THEY HAVE COMPETITIVE PRICES AND THE SERVICE IS EXCELLENT. THE SERVICEMEN ARE VERY PROFESSIONAL AND IT'S NICE TO GET THE REMINDER PHONE CALL!

TERMINIX ALWAYS SHOWS UP WHEN THEY ARE DUE TO MAKE A ROUTINE PEST ERADICATION TREATMENT. NOT A LOT OF CUSTOMER INTERACTION, AS THE TREATMENT IS PERFORMED WITHOUT BOTHERING THE HOMEOWNER. CLEAR BILLING AND POLITE RESPONSES TO PHONE QUERIES IS THE NORM. TERMINIX HAS INSPECTED THE HOME TWICE FOR TERMITE INFESTATION, AND ON THE LAST VISIT FOUND TRACES OF THE BEGINNINGS OF INFESTATION. THEIR RECOMMENDATIONS FOR TREATMENT OF THE NASCENT PROBLEM WERE PROFESSIONAL AND NOT OVERLY PUSHY. WHEN THEY COULD HAVE RECOMMENDED A FULL TENTING, THEY MORE WISELY CHOSE TO RECOMMEND THE LESS-EXPENSIVE HEAT TREATMENT AS THE ATTIC AREA WAS THE ONLY PLACE WHERE PROBLEMS WERE FOUND.

WE HAVE THE BAITING PROGRAM FOR SUBTERRANEAN TERMITES AND THEY ARE SUPPOSE TO COME OUT AND PERIODICALLY CHECK THE BAIT STATIONS. THEY HAVE NOT BEEN OUT WHEN THEY SHOULD COME OUT AND WE HAVE HAD 2 RECURRENCES OF SUBTERRANEAN TERMITES SINCE THE HOUSE WAS TENTED. WHEN YOU CALL AND LET THEM KNOW YOU ARE HAVING A PROBLEM, THEY TAKE A LONG TIME TO CALL BACK AND SCHEDULE AN APPT. IT ALSO SEEMS TO TAKE SEVERAL APPTS BEFORE THEY DO ANYTHING.

THEY SHOW UP ON SCHEDULE AND DO A THOROUGH JOB. THEY WILL GIVE A FULL EXPLANATION OF ANY PROBLEM AREAS.

THEY ARE BETTER THAN AVERAGE. THEY ARE USUALLY PROMPT AND CUSTOMER SERVICE IS VERY COURTEOUS.

THEY GOT THE JOB DONE EFFICIENTLY. THEY ASSISTED IN REMOVING FISH FROM POND. HOWEVER, THEY DID LEAVE MEAT OUT OF FREEZER THAT HAD TO BE DISPOSED OF. THEY DID CHECK HOUSE FOR ITEMS MISSED ON PACKING. THERE WERE A FEW!

TERMINIX AND THEIR REPRESENTATIVES WERE VERY PROFESSIONAL, PERSONABLE AND HELPFUL. THEY WERE PROMPT IN RETURNING PHONE CALLS, PLEASANT IN ANSWERING QUESTIONS AND VERY ACCOMMODATING WHEN WE NEEDED TO RESCHEDULE DUE TO UNFORSEEN CIRCUMSTANCES. THEY WERE ABLE TO MATCH A COMPETITOR'S LOWER PRICE. WE WERE VERY PLEASED WITH THE SERVICE AND RESULTS.

THE TECHNICIAN CALLS EACH MONTH THE DAY PRIOR TO PERFORMING SERVICES TO ASK IF WE HAVE ANY SPECIFIC PROBLEMS. WE OCCASIONALLY HAVE ANTS OR MICE IN THE HOUSE AND IF WE LET HIM KNOW HE BRINGS ADDITIONAL SUPPLIES LIKE POISON OR TRAPS THAT WE CAN USE BETWEEN SERVICES (AT NO ADDITIONAL CHARGED). IF WE HAVE INTERIM PROBLEMS, WE CAN CALL AND THEY WILL COME BETWEEN REGULARLY SCHEDULED VISITS TO ERADICATE THE PROBLEM. THEY WILL ALSO IDENTIFY PESTS IF YOU CAPTURE A SPECIMEN. TERMINEX PROVIDES A MUCH NEEDED SERVICE FOR ME. I LIVE IN AN OLDER HOME WITH A LOT OF OPEN SPACE AROUND ME. THE MONTHLY SERVICE HELPS TO KEEP PESTS UNDER CONTROL. OUR SERVICEMAN IS ALWAYS FRIENDLY AND COURTEOUS AND HAS A GENUINE INTEREST IN PROVIDING THE BEST SERVICE POSSIBLE.

WE USED TO RECEIVE SERVICE ON A MONTHLY BASIS, HOWEVER OVER THE LAST YEAR THEY HAVE CHANGED THEIR POLICY TO SERVICE HOMES ONLY QUARTERLY. NOT ONLY DID THEY DECREASE THE NUMBER OF TIMES THEY SPRAY AT THE HOUSE, THEY ALSO INCREASED THEIR PRICES. WE CALLED TO HAVE AN ADDITIONAL SPRAYING DONE, AS WE HAD ANTS ALL OVER OUR KITCHEN AND BATHROOM. IT TOOK 2 WEEKS FOR THEM TO GET SOMEONE TO OUR HOME. THEY USED TO BE VERY RELIABLE AND PROMPT. WE DID NOT HAVE ANTS FOR OVER 4 YEARS, BUT SINCE THEY STOPPED COMING OUT MONTHLY, THE BUGS ARE CREEPING BACK ONTO OUR PATIO AND INTO OUR HOME. I AM NO LONGER RECOMMENDING THIS COMPANY TO MY NEIGHBORS OR FRIENDS.

WE USE THEIR MONTHLY MAINTENANCE SERVICE, BUT HAD A PROBLEM WITH FLEAS. THEY GAVE US FAST RESPONSE AND HAD OUR SERVICEMAN ON THE SITE WITHIN 1-2 DAYS. HE WAS THOROUGH, INFORMATIVE AND EFFICIENT. HE HAS THE GREATEST PERSONALITY COUPLED WITH HIS PROFESSIONAL AND SERVICE-ORIENTED DISPOSITION.