Sure Safe EFS

This team arrived for work in the morning, and was complete by lunch. Outside wall repairs on MidCentury Modern, and full assessment to bring house up to modern seismic codes. Great feedback to close out, plus a solid warranty. These folks specialize in crawl space homes and keeping them solid.

Sure Safe came out as promised, thoroughly inspected the foundation via the crawlspace and gave me a detailed report and estimate within a few days. Art was very generous with his time and honesty in speaking with me after the report was delivered.

They came back with a ridiculous assessment of my foundation that supposedly cost 12000 to fix using unconventional methods. I had three other foundation companies come out and their assessments were all consistent. The repairs I need according to these three other companies are not severe and not expensive unlike sure safe’s attempt to swindle using construction methods that are not even approved by codes. I did not use sure safe.

We have a 50 year old single family residence that was built in the 70s. The foundation needed repairs to restore it to its original strength, and retrofits to meet current earthquake regulations. I researched all the options to repair and retrofit the home. Sure Safe's was the best available. They installed 50+ brand new concrete footers and steel piers to secure the home. No other contractor offered a solution that was adequate structurally. Art was great to work with and answered ALL my questions. Elaine coordinated the entire process and the team of Sergio, Casey and Brock worked tirelessly to install everything in a single day. Wow! I'm very pleased with the work and the solution that SureSafe installed to keep our home safe and secure. Thanks!

One of three quotes we got on our home for a big project involving cracked beams/joists and piers. Suresafe gave us a quick inspection followed by a quote- with the wrong math. When emailed questions pertaining to the 15k+ project few were answered- and when I called their tone was that I clearly didn't know much about foundation repair. I value when someone takes time to share expertise in their area of work so I am comfortable paying that amount of money- I did not feel that in this interaction. Opted to not use their services.

It went very well. Joe inspected and photographed all the supports in the crawl space. They were reviewed and annotated so that I could see exactly what their status was. I was also directed to their website to see what their process is for correcting the problems and upgrading the foundation at the same time. I bought into the process, signed the contract, and the work was completed in the time estimated. It was a pleasure working with Art and Joe and I am very confident in the integrity of the foundation now. We were living in the Bay Area at the time of the 1989 Loma Prieta earthquake and talk of the possibility of a good sized quake here bothered me. Now, if that should occur here, I think the chances are much better that we will come out in good shape.

Arts team was out the next day after we talked to view the property and take photos to give my clients an estimate for the work that needed to be done to their foundation. He got the report back less then 24hrs after visiting the home and I felt his price was very fair. I have had a few other clients who had foundation work completed by Arts team and they were all very happy with it. His estimate did not cost my clients anything and it was very thorough.

Joe Hume of Sure Safe inspected my foundation and floor joists (at no charge). He crawled under all three sections of my house and took photos, which he shared with me. I remodeled my house top to bottom 11 years ago, and I have worked with many, many contractors. Joe stands out from the crowd. He was courteous, communicative, clean and efficient in his work, and honest with his assessment.

They arrived on time. Took several photos of the foundation, posts and piers. Turns out we did not need their service. Very professional and friendly.

I have an 80 yr old home in Pt Loma and have never had the foundation inspected. I am not the original owner. I had noticed some drywall cracks inside and saw flier for Sure Safe inspections. I called and spoke with Art, he asked a few questions and I explained my situation. We set an appointment and Joe came out to do the inspection. Joe called ahead to let me know his arrival time, he got here ahead of schedule. Joe and I spoke before he went under the house, inquiring about any areas of concern. Joe was under the house about 35 minutes. Once out we spoke again, said he didn’t see anything of real concern, mostly strapping for earthquake safety. I received a full report within 24 hours, pictures included. I had a few follow up questions that I corresponded with Art via email, confirmed that no repair/reinforcement work was needed at this time. Very easy to work with, friendly, professional, trust-worthy. Art did not charge me for the inspection.

evaluation was very good did not have the work done, price way high for me

I called SureSafe to inspect the foundation of a home I was considering purchasing after already entering escrow, in Logan Heights San Diego CA. SureSafe sent out a technician the next day and prepared a very comprehensive report on the foundation issues along with an estimate for repair. As the seller did not want to pay for this repair, I closed the real estate deal. SureSafe saved me from purchasing a home with a bad foundation!

He was great. I had no problem with him and his crew. They came when they said they were going to. They did what they said they were going to. They charged what they said they would. They cleaned up and went home. We didn't have to wait long for them to come out. Everything was fine and they did great work. I have nothing to compare it to other than the fact they did what they said they would and they didn't leave a mess. Our floors are solid now instead of dipping.

Art and his team were incredibly responsive, punctual, and did great work. Also, their price was about 50% lower than competitors. I'm no engineer, but their system to approaching foundations seems quite innovative. Our floor feels much harder as a result.

It went great! We were in escrow selling our house and the buyers' inspector noted the poor condition of the old steel foundation. Escrow could not close until the foundation issue was resolved and we were facing a long, expensive delay. After contacting Art at Sure Safe EFS we were immediately impressed with his knowledge and experience with these types of unique foundation systems. Within a couple of days he had us scheduled for the work and the actual repair only took one day! We are now back on track with escrow and only lost a few days of time. By contacting Art and Sure Safe, we got the most knowledgeable, the most experienced, the most responsive, and most reasonably priced expert and service. We recommend Sure Safe to anyone.

They did not show and cancelled their service appointment on the day of the appointment after previously scheduling with me themselves and I had told them previously where I was located. They said Angie's list would refund my money eventually.

I paid between $20,000 and $21,000 for foundation repair with them. I knew I needed the work. The $49 inspection was nothing. They sounded good on the phone and I kinda knew what I needed. It was a rental property where I didn't want to disturb the tenant and they didn't, so it worked out great. I give them all A's on the inspection. They did a good job. They took a lot of photos and then posted them back to me on my e-mail. They crawled under the house, and it's not a fun place to be. I give them all A's for the foundation repair.

I knew I needed the repair. It took them awhile to get the permits. I would use them again if I had to.

Great. Tech arrived on time, got right to work inspecting and gathering data. Provided to engineer who provided a comprehensive evaluation of issues and recommended solutions. While we can't afford to proceed at this time with their recommendations, we will in the future.

As advertised, Project Manager, Joe, was excellent.

A+ in communication, customer service and on site work. We can't say enough about the excellent way Mr. Angelo and Sure Safe educated us about the process and kept us informed as the installation was carried out. This is the best foundation you can buy to ensure the longevity of your crawl space home. We are very happy with the whole process from the decision to use Sure Safe down to the inspections and site clean up.

Amazing! The best experience I've ever had with a contractor. I recently purchased a home and discovered there was bad foundation issues. I called several companies for estimates and it was evident that Suresafe was the best option. Art went above and beyond explaining everything and even called the previous owner and explained everything to her as well. I would use Suresafe again and would recommend them to anybody. You will get what they promise and end up happy!

It was done when they said it was going to be done, permits included, I had to do nothing, very professional job well done.

They did exactly what I needed, and were easy to get a hold of on the phone.

The Sure Safe engineer and staff were very professional and responsive. The timeline was spot on and punctual. They explained everything they were going to do and did it that way. There were no surprises! I have 7-15 inches of crawl space under my house and Joe and his partners crawled, belly crawled and burrowed their way though all areas of my home to ensure the supports were placed and mounted properly. At first I thought they couldn't do it, but they did!! The came out of the crawl space with a bit of dirt on their face and in their mouth, but the work was done properly as described to me. I highly recommend Sure Safe for foundation supports!!