Stanley Steemer

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THE CREW WAS ON TIME. THEY WERE PROFESSIONAL AND VERY COURTEOUS. ENSURED WE UNDERSTOOD WHAT THEY WERE DOING AND WHAT OUR OPTIONS WOULD BE.

THEY ARE THE ONLY COMPANY THAT I TRUST TO CLEAN MY CARPETS. THE CREW CHIEF WAS VERY PROFESSIONAL. THEY EXPLAINED EVERYTHING THAT HAD TO BE DONE. THEY CLEANED UP WELL AFTER THEMSELVES.

THE TWO MEN WERE ON TIME, VERY EFFICIENT AND FRIENDLY. THEY DID THEIR JOB QUICKLY. DID A GOOD JOB. THEY WOULD DO ANYTHING ELSE THAT I ASKED THEM TOO.

WE HAVE USED STANLEY STEEMER ANNUALLY FOR THE PAST FEW YEARS AND THEY HAVE BEEN PROMPT, RELIABLE, PROFESSIONAL AND HAVE MADE OUR CARPETS LOOK NEW. THE ONLY DRAWBACK IS THAT THEY TRY TO SELL YOU ON ADDING EXTRA SERVICES AND PRODUCTS BEYOND WHAT YOU BASICALLY WANT.

THEY WERE ON THE HIGH SIDE, PRICE WISE, BUT WORTH EVERY CENT. I RECEIVED A CALL FROM THE DISPATCHER TO LET ME KNOW THE CREW WAS ON THE WAY. THEY ARRIVED ON TIME. THE CREW WAS VERY PROFESSIONAL AND INFORMATIVE. THE DIFFERENCE IN MY CARPET WAS NIGHT AND DAY. THEY MOVED ALL MY FURNITURE AND CLEANED EVERY INCH OF CARPET. I WAS VERY IMPRESSED THAT THEY FOLLOWED UP AFTER THE JOB TO BE SURE THAT I WAS HAPPY WITH THE WORK THAT WAS DONE. I WOULD DEFINITELY RECOMMEND THEM.

THEY GET THE CARPET THE CLEANEST OF COMPANIES THAT I HAVE TRIED, BUT THEY WOULD NOT ACCEPT A COUPON I GOT OFF THE INTERNET AND CHARGED ME THE ENTIRE AMOUNT. I DISLIKE THAT. THEY ARE ALWAYS TRYING TO GET YOU TO BUY EXTRA SERVICES LIKE DEODORIZER, CLEANING MORE ROOMS, SHAMPOO, DOOR MATS, ETC.

CAME RIGHT ON TIME AND DID A GREAT JOB ON MOVING THE FURNITURE.

NOT LEFT TOO WET. SMELLED NICE. WERE CLEAN AND PROFESSIONAL.

THE COMPANY TAKES LOTS OF CARE WITH YOUR FURNITURE. THEY WORK QUICKLY AND ARE VERY POLITE. THE 2 WORKERS CLEANED MY DOORMATS INSIDE AND OUT WITHOUT CHARGE.

TECHNICIAN ON TIME, WORK DONE AS PROMISED. USED SERVICE 6 MONTHS LATER.

I LIKE THE WORK THAT THEY DO. THEY GO AFTER THE STAINED AREAS AND TRULY TRY TO GET IT REMOVED. I LIKE THE FACT THAT THEY MOVE THE FURNITURE FOR YOU. I LIKE THE SERVICE AND QUALITY, EVEN THOUGH I KNOW I CAN GET A BETTER PRICE.

THE ACTUAL WORK WAS FINE. HOWEVER, THE CARPET CLEANERS WERE WAY TOO PUSHY TRYING TO SELL OTHER RELATED SERVICES SUCH AS PRE-STAIN TREATMENTS AND SCOTCHGUARD, ETC. IT MADE ME TOO UNCOMFORTABLE. MY OVERALL EXPERIENCE WAS NOT GOOD.

EXCELLENT JOB, ON TIME, COURTEOUS, GREAT PRICE, DIDN'T BREAK ANYTHING, THE CARPET CAME OUT LIKE NEW!

STANELY STEEMER WAS VERY RESPONSIVE AND CAME OUT QUICKLY. THEIR WORKERS HAD A VERY PROFESSIONAL APPEARANCE AND APPEARED TO DO AN EXTREMELY CAREFUL AND THOROUGH JOB OF CARPET CLEANING. CARPET LOOKED REALLY GOOD WHEN THEY WERE DONE.

THEY MISSED A LARGE AREA OF THE CARPET IN THE MASTER BEDROOM WHEN THEY CLEANED IT, INITIALLY, WHICH NECESSITATED A RETURN TRIP LATER IN THE DAY. LATER I FOUND ADDITIONAL AREAS IN THE OTHER TWO BEDROOMS WHICH THEY ALSO MISSED, BUT I DID NOT WANT TO HAVE THEM COME OUT A THIRD TIME, SO CLEANED THE AREAS MYSELF WITH MY OWN CARPET CLEANER. I WAS SOMEWHAT DISAPPOINTED GIVEN THE AMOUNT I SPENT. I ALSO LET THEM KNOW OF MY EXPERIENCE WHEN I SENT IN MY CUSTOMER SURVEY CARD A FEW DAYS LATER.

I WOULD NOT RECOMMEND STANLEY STEEMER TO CLEAN CARPETS. THE TECHNICIANS SEEMED LIKE THEY WERE THE UNDERBELLIES OF OUR SOCIETY. ONE REPEATEDLY ASKED ABOUT OUR DAUGHTERS' PICTURES IN THE HALLWAY AND I DID NOT FEEL COMFORTABLE WITH IT. IN ADDITION, CHARGED WAY TOO MUCH IN MY OPINION TO CLEAN OUR CARPETS. THEY TRIED THE 'BAIT AND SWITCH' TECHNIQUE, AS WELL REGARDING PRICING. NOT IMPRESSED WITH THIS COMPANY.

THEY WERE FAST, EFFICIENT AND VERY PROFESSIONAL TO DEAL WITH. WE CALLED THEM BASED ON AN ADVERTISED SALE (FOR SERVICES). UNLIKE OTHER COMPANIES, THEY PERFORMED THE WORK REQUESTED FOR THE AMOUNT SPECIFIED IN THE ADD, AND DIDN'T INCLUDE ANY ADD-ONS [A PROBLEM WE'VE HAD WITH OTHER COMPANIES].

HAVE USED THIS COMPANY SEVERAL TIMES. PRICES VERY COMPETITIVE, AND CAN FIT YOU IN VERY PROMPTLY. THE SPECIALIST WHO CLEANED THE CARPETS IS A VETERAN OF THE COMPANY (TODD HARKINS). HE WORKED ALONE AND DID AN EXCELLENT JOB, HAVE RECOMMENDED HIM TO ALL MY FRIENDS. WILL DEFINITELY USE THEM AGAIN,

THEY WERE EASY TO GET A HOLD OF. THEY WERE FAST AND DID A GOOD JOB. MOVED FURNITURE AND WERE VERY COURTEOUS.

THE DRIVER CALLED BEFORE COMING AND THEY WERE RIGHT ON TIME. BOTH MEN WERE VERY POLITE AND HELPFUL. DID A VERY GOOD JOB AND DID NOT TRY AND SELL ME OTHER SERVICES.

PROFESSIONAL COMPANY WITH TOP QUALITY EQUIPMENT, THEY DO CHARGE MORE THAN MOST, BUT GIVE GOOD SERVICE. SOLID REPUTATION AROUND SAN DIEGO.