Sequoia Roofing Inc

From estimate to completion, Sequoia Roofing provided outstanding service. The estimator (Mike, the owner) arrived on time, answered all our questions, and e-mailed a detailed estimate that night. The job was scheduled at our convenience, and the workers arrived exactly as scheduled. All the workers were polite, professionally dressed, and communicated well. Juan (the job foreman) was especially helpful in answering our questions. Mike arrived twice each day to check on the work and answer any qustions about how the job was going. When we did have a slight problem (a lens in a Solatube was inadvertantly broken), Juan resolved the issue without needing to phone Mike. The new lens arrived and was installed the day the job was finished. The crew did an excellent job cleaning up. Roofing is inherently messy, and the Sequoia crew cleaned up better than we expected. We would recommend them without reservation to anyone.

I had been trying to keep my roof from leaking for 10 years. Every winter when it rained I would get new leaks. I was in my sixty's and every year it was getting harder to stay ahead of the problem. I would fix one leak and the next storm I had another one. I finally decided to bite the bullet and spend the money to get the roof redone. I started looking for a roofer that would do a good job for me. I got a couple of quotes but I didn't feel comfortable with them. So I finally went on Angies list and found Sequoia Roofing. They gave me a better quote. I did some searching about there work and eveybody seemed happy with them so I gave them the job. They scheualed the job and started on time. they did the job in 5 work days. Since then we have had several serious Winter rain storms and the Roof had no leaks. I am very happy with the job they did. They did a very professional job at a very good price on time.

Estimate was competitive, especially after 10% discount given to Angie's list customers. Estimate was done quickly and professionally by Mike, the owner. If we were to do it again, we would do it with Mike supervising instead of choosing a day when he was busy. The work seems of quality (though I am not a roofer and I guess time will tell) but his guys don't understand how to work with customers (e.g. when the job is done, you should tell the owners you're wrapping up instead of just packing up and leaving without saying a thing). We did end up having a question and Mike had to come back out to address it - which he did gladly and promptly. The workers did do a decent job cleaning up the site (though I still had to sweep out the driveway a bit) and were nice enough to fix a pipe flashing that was over the main part of the house, not part of the job. Overall happy with the job.

The entire team from sales -to- installation were professional, clean, courteous and happy! They cleaned up each day, swept the driveway for nails and debris; and left the work-site very clean for the next work-day. We were impressed with the short length of time it took to install the new roof (2.5 days), yet the work was quality in every way. We went on the roof to inspect - they did an excellent job :)

The service was performed exactly like it was promised. This includes start date, length of project and quaility of work.

I contacted Sequoia Roofing on a weekend by email after finding a leak in the roof of our recently purchased older home. Mike Rochloz answered my email on the same weekend and we set up a time for him to come and evaluate our problem and give us an estimate. Mike showed up on time and after walking our roof gave us an over view of the roof condition. He first addresses our main concern, the roof leak. We needed to tear back the concrete shingles all the way to and around the chimney, lay down two layers of underlayment and replace the valley flashing. Mike then explained that we had some 30 broken concrete tiles that should be replaced. These tiles were an old style that are hard to come by but fortunately one source was still producing them individually. Mike also pointed out the the old concrete flashings on our existing roof penetrations were cracked and he showed us each place under the overhang where water was leaking thru the concrete flashings and staining the facia. Mike submitted an estimate for the leak repair/chimney re-flashing ($1550.00) and a separate estimate for replacing all the existing concrete flashings and broken roof tiles ($500.00). We decided to have everything done that he suggested. Mike said it would be a couple of weeks before he had a person available from one of his crews to work on this and we felt this was more than reasonable. Within the week he emailed to say that one job he had on schedule was delayed and he could get to our job the beginning of the next week. Ray showed up to do the work as promised and was very professional and personal. He went over the job with me and proceeded to tackle the job with noticeable skill. I found 4 peak tiles left over from the original construction and Ray used these to replace some cracked tiles which was extra work not addressed in the beginning. After a very long day on the roof Ray completed the job as described in the combined estimate and told us that there were other tiles that were cracked and could be replaced. The removal of the old concrete flashings revealed broken tiles underneath and he and to use some of the tiles he came with for these. He counted a total of 30 more tiles he felt still needed to be replaced. I was concerned that so much apparent extra work was needed and called Mike to discuss this. I told Mike I was surprised that so many more tiles were needed. I was worried whether we could afford the extra cost but I felt that we should have these replaced so the roof was in the best shape for the rainy season. To my surprise Mike, with out hesitation, said that they would replace the extra tiles at no cost to us because he had given us an estimate and he felt it was a matter of honoring his original estimate. Needless to say I was floored and appreciative at the same time. I offered to give him and extra $100.00 as a token of our appreciation knowing that this would not cover the cost to him to make another trip out to our home and preform another day's work, materials included. Juan showed up the next day and finished the job including a complete clean up of the site. Juan was as professional and competent as Ray. I was completely satisfied with every person I had contact with throughout this experience. I should add that this was a very small job compared to the work Mike displays on his home web site but he handled this small job as though it was a big ticket project. I have a great regard for customer service. Customer service trumps a lower bid every time for me. No job is just the product. The people behind the product add a significant value to the over all job. Sequoia Roofing excels in both quality work and superior customer service. Do I have to recommend them? This review should speak for itself. Thanks Mike, Ray and Juan for a job well done.

It was not a large re-roof but a smaller portion of my roof that had a mystery leak. Went perfect.

excellent. thank you for being honest.

They were very friendly and professional. We were very happy and pleased with their work they completed. They were quick to provide an estimate and quick to get the work completed.

I will definitely call this company again!

The good news: you don't have to be home for either the estimate or the actual work. No contract; just an email bill once they are done. Rudy gave me an estimate of $850 and explained what needed to be done. He expected to be able to complete the work in two weeks or so. Heaven? Nope. I happened to be home with visitors when two workers came ... no call ahead or appt made. After ascertaining what was needed, the gentlemen left to get the tiles, which they couldn't promise would be reddish brown ... did I want grey or green. When they returned, they used my ladder, replaced two edging tiles and put the third back on. They were at my house fewer than 15 minutes; I heard fewer than 10 bangs. Presto, they were gone. Within the next week, I received an email bill for $850. Had I not been home, I would have paid, thinking everything mentioned in the verbal estimate had been taken care of. I emailed Rudy, explaining that I had been home and that the workers had been to my house for only a short time and could not have completed all the tasks required. He told me he would transfer the matter to his brother who takes care of the finances. Then, after checking with the installers, Rudy called several times apologizing and said he would just charge me the standard call fee of $350. So, upshot, I still don't know if more is wrong with my roof. And now I'm suspicious of all roofers.

This process is never easy but it went well. Foreman and workers were skilled and reliable and worked SO hard, even in intense heat. Cleanup was done daily and done well. Owner-manager Mike Rocholtz is one of the most straight-forward professionals with whom I have ever worked. Very informative and patient, willing to answer my many questions. Mike basically teaches you about roofing, and having worked in various aspects of the business over time, he really knows his stuff. I highly recommend Sequoia Roofing; a knowledgable owner-manager; a dependable, responsible crew and good products from which to choose--you can't go wrong. Final comment: buy the Low-E thermal sheeting product. It makes a huge difference in the temperature of your home and is worth every penny!

At our first meeting, Mark explained all aspects of the job, which was a service of a Spanish tile roof and removal and replacement of two flat roofs. His crew arrived on time on the date agreed upon. They spent several days on the job and Mark made a few suggestions of what needed to be done to make the roof sound. His advice was good and I took it. The job went without problems and I'm very satisfied with the result (although it hasn't rained yet). I'm confident it won't leak and I would suggest this company to anyone. It was a pleasant experience from start to finish and Mark was professional all the way.

Called Mike Rochholz and he came out promptly. Assessed what needed to be done and provided detailed price list of actions needed to address my concerns. He explained clearly what my options were and why he did not believe a full roof replacement was warranted. The work was done on time with a very professional work crew. Work area cleaned up every day. Mike and his staff stayed in touch with me through the whole process. Very pleased.

I worked directly with Mike the owner. He was punctual and pleasant to work with. I selected Sequoia based on my gut telling when I met the group for the estimate. Not the cheapest but not the highest.

Mike (the owner) came at the agreed upon time and looked over the roof and gave us a great estimate. He set up a time that they would be able to start that also worked for us. They removed the existing roof and turbines. They check for any rotting boards and replaced everything that needed to be replaced. The crew put the various layers for weather protection that the GAF roofing suggests. They then place the shingles and additional vents and painted all of the pipes on the roof to match the shingles. They also replaced our old turbines with new solar vents that we had purchased much earlier. The crew cleaned up every crumb left from their work. There was nothing damaged. If anything was moved during the job it was put back in place. The crew was very respectful, happy to answer those "what's that" questions and never used inappropriate language. I would recommend Sequoia Roofing to anyone thinking about a new roof.

The team at Sequoia Roofing did a fantastic job! They came out within a few days of our initial call for service. They were honest and upfront about what we really needed in regards to roof repairs. The entire team was very professional and I wouldn't hesitate to use them again in the future.

Found Sequoia Roofing on Angie's List and sent them out to my Mom's place. She had multiple spots in the house I noticed the last time I was out where things were leaking inside. Just talked to her and she is extremely happy with the price and how it all went. The previous contractor she had out was not as professional and left a bunch of nails everywhere. The crew took care of those and any they may have dropped with a large magnet around the job site. Excellent clean up work all around.

Contacted them. They responded promptly. Came out as scheduled. Gave us a quote. Seemed fair. Didn't by the property they inspected.

In short Mike (owner) and his crew were: (1) very responsive and on time, (2) no delays, (3) best quote of four, and (4) very easy to work with. Particularly, the last point (#4) I always find important incase anything goes wrong, which it did not. I would recommend Sequoia Roofing without hesitation to anyone!!!

I found Mike on Angie's List, and since he had such great reviews, I called and had him come by to take a look at a roof leak that we had that was caused by the builder of our home (we were not the original owners). The builder had secured the downspout in such a way that it was pouring water directly into a vent. Mike was extremely responsive. He called me back right away and came over the following day to take a look. He gave me an estimate that was very reasonable and lower than the other two companies that I called. He came out with his crew and fixed the roof right away, which was great because it was the middle of rainy season. He also had some roofing tiles that matched so we didn't have to purchase them. Which was such a bonus. He and his crew were fantastic. They did a great job and I would highly recommend him. Mike was also nice enough to email me immediately when I requested a copy of my invoice when I accidentally threw it away that I needed for reimbursement from our builder. He didn't have to do that, but he went to the trouble and I appreciated it very much. You will not be disappointed if you hire Mike and Sequoia Roofing.

Mike came out to review a roof section that was leaking. He said he would have a crew start on it the next day. Upon arriving, the crew pulled up the tiles to assess the damage. They found the damaged plywood and gave an updated estimate. The crew worked for 2 days and was very professional.

I have used them only once. We live in a kind of remote area so it’s hard to get people to come out here. I loved the fact that he was willing to do that for us. They cleaned up well, they didn’t leave any mess. They got the job done promptly. They did a good job. I have nothing to compare the price, roofing is expensive and the price is probably reasonable.

I chose Sequoia not just because of the price, but because of the ratings on Angie's List and the BBB, and most of all because of the way Mike (the owner) described what they would do and the warranty offered. The was done as described, the end product looks great, and the clean-up was excellent. I would use the company again with no hesitation.

I called Mike after noticing a small patch of dampness on the ceiling. He was very responsive. He explained the problem very well and provided a comprehensive quote. His price was not the lowest, but I felt that he addressed the problem fully and so selected his company. He was able to schedule the job quickly. His crew was punctual and professional. They did their job with care and cleaned up thoroughly after. I am very happy with the job. I highly recommend Sequoia Roofing.