San Diego Door Pros is committed to offering the industries' best customer service, garage door brands, and workmanship. We pride ourselves in providing San Diego County residents with same day service and around the clock availability. All Door Pros team members are experienced technicians that arrive fully equipped, ready to handle all of your garage door needs! Call us today with any questions and to schedule your service!
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Garage Door sales, installation & repair of garage door openers, damaged garage door panels & garage door panel replacement. Garage door repair, garage door installation, garage door spring replacement, garage door remotes, garage door springs, garage door opener, replacement.
I called for the appointment. The first time the person arrived before the window for repair between 11 and 1. I was home by 1055. After 1 (when I called) I found out he had been there early. He hadn't left a note, hadn't stayed the extra 10 minutes till the window was "officially open", nor had I received a call afterwards that they had stopped by early and not found anyone home. I hadn't received a call either that anyone was headed there early so had to run out for about 15 min but returned 5 to 11 for the 11-1 time frame. He spoke with the housekeeper, who was unaware of the work, then left. I had not informed her because I was going to return in time for the repair time frame. I had to reschedule. The second time he called in advance stating he would be there within 30 min. This time the work was done quickly and efficiently. Much better than the first time. I can't give a good on punctuality because of lack of information about arrival time.
Description of Work: This was a special, change of rollers for 2 doors purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0
Yes, I recommend this pro
$178
Response from San Diego Door Pros
Thank you for the feedback. Door Pros will always strive to provide the best of service in all aspects our work. We look forward to improving on our timing and communication through your input and will continue to always call to confirm our appointments. Thanks for choosing San Diego Door Pros
Robin V.
11/2012
5.0
garage doors
+ -1 more
I had a good experience from start to finish. Andrew arrived as scheduled, replaced the rollers in twenty minutes, and was on to his next appointment.
Description of Work: Andrew arrived punctually and examined my old garage door package. He went to work to replace the old steel rollers with quieter synthetic rollers. He offered to come back at a later time if I ever had the springs break. I could tell that he was honest and professional. Now my garage door sounds better and I feel safer opening and closing it multiple times a day. I had a good experience with Door Pro.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Robert J.
11/2012
5.0
garage doors
+ -1 more
See above for the complete story.
Description of Work: Andrew (the owner/manager) performed the service. He replaced the rollers on my garage door, tightened all hinges and lubricated all moving parts. The door had been extremely noisy including squeeks and a loud pop at one point in the door travel. He educated me on how and with what to lubricate the door in the future. After the service the door is dramatically quiet as compared to before. I also mentioned to Andrew the keypad mounted on the outside of the house that was supposed to provide opening/closing of the door with a code entry. We have been in the house only 6 months and it had never worked, besides I did not have the code. He opened it up found a dead and broken battery. I provided a new battery, he installed it, reprogrammed it to a new code I selected and it works great. He did this at no extra cost; the original agreed upon price was for door servicing only. Nice to have a little extra service without jacking up the price. Much appreciated. My only complaint was punctionality. Andrew came about 1 1/2 hours after the agreed upon time window. He did call twice to say he was running late, the second time I told him it was a problem so he then showed up about 15 minutes later. With the extra service it more than made up for the delay.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$89
Patrick M.
10/2012
5.0
garage doors
+ -1 more
Great. Nice that service man had a replacement unit for our failing motor with him on the truck and could actually do it while he was there.
Description of Work: Replace main garage door rollars. Replace automatic garage door mechanism/motor/track.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Janet S.
10/2012
5.0
garage doors
+ -1 more
It was absolutely wonderful. He was on time and extremely professional. He didn't try to BS me. I would definitely use him again. It was a Big Deal and I knew that I needed the spring. The Big Deal was $89 and I spent an additional $150. I was very, very pleased with his honesty, timeliness and professionalism. He cleaned up and even swept the garage floor. I would definitely use him again if need be.
Description of Work: I used Garage Door Repair San Diego | Door Pros to replace a spring on the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
Huyen B.
10/2012
5.0
garage doors
+ -1 more
We were given a 2-hr window on a Saturday for when someone would arrive at the house to do the repair and Andrew arrived at the tail-end of that time frame, but that didn't bother us too much. Andrew went right to work and was very professional. He says the company will warranty the springs for up to 10 years and there's also a 10 year warranty on the rollers! He noticed that our invoice only mentioned the 10 yr warranty on the springs, so Andrew said he will send us a new invoice which would also state the 10 yr warranty on the rollers. He did such a great job that we asked him to replace the rollers on our single garage door, but unfortunately, he had ran out of rollers for the day! We wanted for him to come back at a later time to replace the rollers and Andrew actually recommended for us to save our money and replace the rollers when the spring on the single garage door breaks. Since we told him we don't use the single garage door that much, he suggested for us to save our money! We would definitely use this company again and would recommend them to our friends and neighbors. Andrew was very genuine and did not try to sell additional services which we did not need.
Description of Work: We have a 3 car garage. The spring on one side of our double garage door broke so we called around for 3-4 estimates. Garage Door Pros had the best pricing so we selected them. Andrew was courteous on the phone when he gave the estimate and also in person when he came to do the work. Our rollers were also very old and noisy so we decided to replace those as well since Andrew gave us such a great deal! The $260 includes replacing a pair of springs and all the rollers for a double garage door!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Sandy T.
10/2012
5.0
garage doors
+ -1 more
He serviced my garage door by adding grease and oil as well as replaced all of the rollers. Andrew was running late but I received a call with a new estimated time of arrival which I appreciated. He was very presentable and explained things thoroughly. I will now be using them going forward for any garage door service.
Description of Work: Door Pros serviced my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Carol H.
10/2012
5.0
garage doors
+ -1 more
I was very impressed & think he did a good job. They were courteous & expedient in making my appointment. The tech was also on time.
Description of Work: I purchased a Big Deal for $89.00 for a Garage Door Tune-Up with Door Roller Replacements.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Rose S.
10/2012
5.0
garage doors
+ -1 more
The staff at Door Pros scheduled me in and call me the day before my appointment for a reminder.They were great about scheduling me in and gave me a time window of 1-3 pm. With field calls, some jobs might take longer and require a window time frame. Justin arrived around 2:30 pm on October 24th. He is very friendly, helpful, and efficient with tuning up my garage door. He checked the nylon rollers, garage door opener, and door bolts. Justin tightened some loose bolts. He also programmed the keypad and installed the pad on the exterior of the door. My doors along with the keypad work great. Door Pros serviced my garage doors one year ago and I have used them ever since. They do great work and I highly recommend them. Their pricing is very reasonable for the amount of work done. One month ago, I called a company in the Los Angeles area for fixing the . garage door on my rental. The door needed new rollers and a tune-up. They quoted me $75.00 just for a service call and this did not include parts and labor. So, this is a great deal!
Description of Work: I purchase Angies List coupon on October 15th for the garage door package. I had a keyless garage door keypad installed along with a tune-up on my garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Linda W.
10/2012
1.0
garage doors
+ -1 more
Purchased Big Deal with Angie's List. Emailed them to schedule the appointment plus additional work that i needed done. I needed to have the work done either monday or Tuesday. I got a call last friday to cancel. i rescheduled for Tuesday 10/23/12. They called me again today to cancel the appointment and to reschedule for Saturday. i asked what the problem was and they said one of our technicians wanted to go on vacation. I don't like our the run their business for scheduling.
Description of Work: Quite Roller replacement.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
$89
Ed S.
10/2012
2.0
garage doors
+ -1 more
I recently moved into a home with a 2 car garage. Opening and closing the garage doors were very noisy. This company's pitch for its deal was something like, "if you have noisy garage doors, we can fix that with our tune ups." so I bought two deals to fix my problem. The technician that came to perform the service needed to push back the arrival time twice, but called each time. This was not my problem. When the tech arrived, he went about his work; it took about 30 - 45 minutes. AFTER he was finished he said to me, "Your noise problem comes from the springs on each door, not the rollers (which is what the tune up addressed".) I was stunned. He then said that it would be $200 - 300 each to replace the springs. Then he said, "I'm supposed to give you a coupon for 25% off, but I forgot to bring them. But if you go online and sign up for our annual maintenance you can get the same deal." At this point I was speechless. Bottom line: my problem was not addressed and I feel that this company is pretty much worthless. Stay away. If you need work on your garage doors, look somewhere else...there are plenty of other companies around.
Description of Work: 2 garage door tune ups
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$180
Jeffrey S B.
10/2012
5.0
garage doors
+ -1 more
Showed up, assessed issues, made recommendations completed work - all quickly and when expected. no surprises.
Description of Work: Replaced controller, tensioned springs, adjusted fully.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
J B.
10/2012
5.0
garage doors
+ -1 more
The garage door sensor and stop were damaged by vehicle. I called San Diego Door Pros to see if they could help since they did the original install just a few months ago. They responded to the site very quickly, within two hours, assessed the damage and not only repaired the damage but also adjusted the door, did maintenance on the hardware and programed a vehicle remote within about a half hour. The door works great and we did not have to go any length of time with it out of service. Andrew was very understanding, professional and polite. This is the best garage door service company I have ever done business with over the last 30 years!
Description of Work: Fixed damaged door sensor, door stop, programmed vehicle remote and maintenance to hardware.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Everett A.
10/2012
5.0
garage doors
+ -1 more
The individual that came out was extremely professional, knowledgeable and courteous. I will definitely use this company again for any needs with my garage door.
Description of Work: Garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Monica F.
09/2012
5.0
garage doors
+ -1 more
I was very satisfied and I would use them again.
Description of Work: I bought Big Deal from them for garage door roller replacement and tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Hermes G.
09/2012
5.0
garage doors
+ -1 more
Fast response to request for service. Prompt with appointment. I would not hesitate to call them for garage service in the future. Very please with job done.
Description of Work: Garage Pro replaced garage door opener using deal coupon offer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Ronald H.
09/2012
5.0
garage doors
+ -1 more
Original app't was for Feb 17. No show! Rescheduled for Feb 22 and than showed up. I'm not sure what the glitch was. "Jared" was excellent at explaining in detail the problems he encountered and possible failure of the spring coil requiring a much more substantial repair in the future.
Description of Work: Garage door "Tune Up"
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$99
William G.
09/2012
5.0
garage doors
+ -1 more
Showed up in 1 hour of calling, knew imeadiatly what issue was, had the part, fixed it. All within 2 hours of calling. Tech also reprogrammed garage door openers. Great service, will use next time for sure.
Description of Work: Repair improper closing metal garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Jacquelin F.
09/2012
5.0
garage doors
+ -1 more
over all I was very satisfied with the service. They were prompt and polite, explaining each step. I was impressed.
Description of Work: The coupon covered the work done. Garage door was opening again after it was closed. They found that it was closing too hard and activating the safety process that worked if something was in the way of the door closing. They fixed it and there was no additional charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen O.
09/2012
5.0
garage doors
+ -1 more
He arrived on time and finished the job in about an hour. Very nice and professional, explained everything he did. The garage door had had no maintenance since it was installed 2 or 3 years ago. What a difference this service made. The door operates much smoother and quieter than before. Great job.
Description of Work: Garage door roller replacement and tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
DAVID S.
09/2012
5.0
garage doors
+ -1 more
For only $89 Door Pros, showed up on time, the knowledgeable and pleasant tech replaced all the door rollers and made my old garage door like new again. Sure glad to find a company that really does good work!
Description of Work: Replaced all garage door rollers. Checked the rest of the door mechanisms and lubricated all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
MARISA C.
09/2012
5.0
garage doors
+ -1 more
We were impressed with the company, would use them again, and would refer to others!
Description of Work: Thanks for the great deal for Angie's List members! Our garage door needed adjustment. I called and they were able to come out the next day. Justin made the necessary adjustments and provided a full tune-up, including new rollers. He even explained the mechanics behind our semi-odd garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Egon D.
08/2012
5.0
garage doors
+ -1 more
Provided extra rollers without charging extra. Great service experience.
Description of Work: Got the deal on adjustment and roller replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Andy Z.
08/2012
5.0
garage doors
+ -1 more
What a great experience! The Door Pros team was early and completed the work in less than 20 minutes! We will use them again.
Description of Work: What a great experience! The Door Pros team was early and completed the work in less than 20 minutes! We will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Blake S.
08/2012
5.0
garage doors
+ -1 more
Had a broken Garage Door and live in a complex where we can't park outside garage...kind of important for it to work...and my Wife couldn't reach to close. we were stuck...and these guys were out same day, (I called wed night and left a message and they called me back Thursday and were out to fix thursday afternoon. didn't have to replace (like i thought they would) he just repaired, gave it a quick service and now it closes like a charm. I didn't even have to leave work to meet. Our kid was home (thank Summer Vacation!) and he let them in...hopefully learned something...and let them out when they were done. the rep called and they took payment over the phone....by time I got home...door opened just right, way quieter too. thanks GD SD!
Description of Work: Broken Garage Door. Bent arm, motor grinding....pretty bad...should need replacement.
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*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
San Diego Door Pros is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 2:00 PM
San Diego Door Pros accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, San Diego Door Pros does not offer free project estimates.
Yes, San Diego Door Pros offers eco-friendly accreditations.
No, San Diego Door Pros does not offer a senior discount.
Yes, San Diego Door Pros offers emergency services.
Yes, San Diego Door Pros offers warranties.
San Diego Door Pros offers the following services: Garage Door sales, installation & repair of garage door openers, damaged garage door panels & garage door panel replacement. Garage door repair, garage door installation, garage door spring replacement, garage door remotes, garage door springs, garage door opener, replacement.