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Rufino Serna

Upholstering, Furniture Refinishing and Repair


Services we offer

Upholstery & furniture refinishing & repair

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
13%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-8 of 8 reviews

Kay O.
02/2013
5.0
upholstery
  + -1 more
Mr. Serna was reliable; he picked up the chairs and delivered them in a timely manner. He was always pleasant, punctual and did good work. I would have preferred more cushioning in the seats, but was not specific enough with him. The cost/fee does not include the cost of the fabric. The overall experience with Mr. Serna was very good.
Description of Work: The provider came to my home to give me an estimate for the reupholstering of six dining room chairs. After calling two other upholsterers listed on Angie's list, I accepted Mr. Serna's estimate based on the cost, time to complete the job, and his rapport with me, the client.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

JODIE C.
12/2012
5.0
upholstery
  + -1 more
Rufino's workroom is not easy to find, with no sign out in front and in a backroom of a multi-story building, but that is the only negative. I brought him an easy job, as the chair seats only needed new fabric stapled over the existing covering. I could have done a and quot;slap-dash job myself with a staple gun, but Rufino returned them to me with an entirely hemmed, finished bottom. Another upholstery shop had given me an estimate of over $100 with a four week delay; Rufino returned them to me in less than 24 hours and they look fantastic. Highly recommended.
Description of Work: Recovered two chairs seats with my own fabric.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Sara H.
12/2012
3.0
furniture repair, upholstery
  + 0 more
Unfortunately I would describe Rufino as less than professional and reliable. I called him last Saturday. He answered, but indicated that he was not in the office and couldn't help me. I agreed to call back on Monday. When I called back on Monday, he struck me as not professional - for example - he didn't say and quot;what can I do for you?and quot;. When I told him I was calling about a chair I wanted re-upholstered, he just said and quot;okand quot;. I wasn't sure what to say next... We made an appointment for Saturday at 9am to come to my house to measure the chair. On Saturday at 9am when I didn't hear from him, I called Rufino. He answered (loud music blaring in the background), and indicated that he remembered we had an appointment but had forgotten the time. I asked if he could meet me around 1pm that day, but he didn't seem to understand. He said he was busy until about 11 and that he would drop by when he was finished with what he was doing. I agreed. But about an hour later I decided I didn't want to spend my Saturday waiting around the house, so I called to cancel. Rufino didn't even offer to reschedule, nor did he apologize. Rufino seemed to be very sweet, but not completely professional. I'm happy everyone else seemed to pleased with him and am just sorry I had a different experience.
Description of Work: I wanted to have Rufino re-upholster an old chair.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Jeremy R.
06/2012
5.0
upholstery
  + -1 more
Rufino was great and easy to deal with. I showed up unannounced with 3 sofa cushions that had been disfigured by our dogs sitting on top of them. He recommended an alternative fill type to the original that would stand up better to the dogs, he quoted me a reasonable prince and said he would have the cushions ready the following morning. He called at the time he said he would be finished to let me know they were ready. They look like new, and so does the sofa. I'd use Rufino again for this purpose or to have furniture reupholstered.
Description of Work: Rufino replaced fill in three sofa cushions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jessica N.
02/2012
5.0
furniture repair, upholstery
  + 0 more
Very well, pleasanr
Description of Work: Very efficient and inexpensive repair of sofa cushions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David M.
12/2011
5.0
furniture repair, upholstery
  + 0 more
Overall everything went well
Description of Work: Very nice to work with. He was curtious, and professional After shopping around he had the best price. Finished on time and with the extra fabric we had he made a pillow for the rocking chair he worked on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

David M.
12/2010
5.0
upholstery
  + -1 more
Overall he did a quality job, at a reasonable price, in a reasonable time frame.
Description of Work: We scoured Angie's list and found a few upholsters with good history. After calling a few places and after to talking to a few places we decided to go with Rufino. We went to see him and he gave us a quote. It was the lowest than any other upholster. Before going to him he recommended a store in Clairemont to buy the fabric. It was a great store, lots of variety and well priced. Once we agreed on a price he told us it would be ready by Saturday Nov 27 (only 5 days later). Sure enough he called us on Saturday to tell us it was ready. We picked it up on Monday and once we looked at it was amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

PETER H.
04/2010
5.0
upholstery
  + -1 more
An antique store on Kettner referred me to Rufino. He went to this store to review my recently purchased sofa. I compared his estimate to a few other upholsterers and his was about $300 less. He was also more accurate than the others about how much fabric I needed to buy. He picked the sofa up and was easy to talk to about how I wanted it done. He finished the job in about 3 days and delivered to my home in Escondido. He charged me $25 for picking the sofa up and later delivering it. He has a good eye and aligned the fabric very nicely on the sofa.
Description of Work: Upholstered empire style antique sofa of about 6 feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

    Contact information

    4275 37th St, San Diego, CA 92105


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstering,
    Furniture Refinishing and Repair

    FAQ

    Rufino Serna is currently rated 4.9 overall out of 5.
    No, Rufino Serna does not offer free project estimates.
    No, Rufino Serna does not offer eco-friendly accreditations.
    No, Rufino Serna does not offer a senior discount.
    No, Rufino Serna does not offer emergency services.
    No, Rufino Serna does not offer warranties.
    Rufino Serna offers the following services: Upholstery & furniture refinishing & repair

    Contact information

    4275 37th St, San Diego, CA 92105