Point Loma Electric & Plumbing

2 man team arrived within time window in van. Told them what I wanted - but team leader, Jon, had much better idea. Read that as much simpler and cheaper than my plan. They made a parts run then finished job in just over 2 hours. Tidy professional looking work. Both neat and personable. Not cheap but no regrets.

The servicemen were extremely helpful. They reminded me serval times when my electricity would be disconnected during their work. After the new box was installed, they came through the house to turn on the electricity to correctly label the wiring in the new box,The job required some repair plastering around the new and larger box. This work was done expediently and professionally.

It took them about an hour and there were unexpected issues.

He added about 3 or 4 outlets and they are working fine.

They sent out Michael who was the lead electrician on the project. He would always argue with me. He was rude and belligerent not only to me but to the contractors also. They were suppose to put in a wire for a telephone so I paid someone else to come do that. They were suppose to run a new wire from the doorbell to the chimes and they didn't do that and it was in the contract. The work was very frustrating even though the wiring that was done was correct. Dealing with them was a nightmare.

They were very professional. However the extra charges were more than we anticipated.

They called yesterday morning and got a little information and they said they could come yesterday from 12-4 and they would call 20 minutes before they would be here. They never showed up and now I can’t even find the deal online or the company.

The deal was not what I thought it was for. I am requesting a refund.

It went get everything works as it should! Ramon and Charlie were great!

Justin was awesome!!! He showed up on time and greeted me very professionally. After I explained the situation, he gave me a detailed overview of what he needed to do in order to figure out where the problem was. Once he figured out the issue, which did not take long, he gave me a couple of options along with pricing for both options. The fix was taken care of quickly and the bill reflected what he said it would cost. I recommend Point Loma Electric for all of your electrical needs! A+ Thank you very much for great service at a great cost!!!!

Part of my house power stayed out after a scheduled area-wide SDG&E outage. I am able to do some electrical repairs and spent a couple days trying to solve, including replacing circuit breakers and old receptacles. SDG&E electrician did not find the problem. (SDG&E only provides a minimal diagnostic service, and my problem was old equipment, not SDGE error.) Point Loma Electric took my late afternoon call, scheduled me for next morning, and techs showed up on time. For a reasonable fixed price quoted in advance, Service Tech Justin Douglas and his apprentice Joseph Arenas systematically went through all outlets and switches, over about 2 hours, until they found a bad GFCI outlet in an obscure location. Clean, wore photo ID name badges, all very professional. There was a mild sales element to the interaction-offering upgrades to the whole house. I appreciated the information, but just stuck with the original smaller goal of getting the bad circuit working, and that was fine. I was very happy with the work performed, and I learned a lot about best quality wiring practices, including explanations of how some work I have had done by other contractors over the last 20 years was done poorly. Both licensed journeymen electricians.

Point Loma Electric was an efficient and easy company to work with. Kirra, the coordinator of schedules/appointments was quick to answer all of my questions and had great follow-thru in helping me schedule an appointment. Only downside is that they do not have weekend hours. The actual appointment went exceptionally well. Thought I spent far more than I had originally intended, the work that was done was something that I eventually had wanted to do but hadn't known my options/what the process entailed. Justin was thorough in his explanations and answered all of my questions. Because we had taken such a detour from the original scope of work, 2 additional electricians (David and Devin) brought additional materials and sets of hands to complete the job. When installing the pendant, Joe was patient, attentive to detail, as well as receptive to my comments/changes and thorough in his installation. Everything was done in a timely manner, they were flexible and easy to work with, and now my house looks FAR more up to date. I would absolutely use Point Loma Electric again and I would recommend their services without hesitation.

They arrived perfectly within their time frame. Justin got right to work with the outlets. He answered all my questions and that's how I got the recessed LED lights. A really good salesman, but he was right on. I see my kitchen for the first time. Worth the money. He offered me a great deal. The whole deal was completed in 45 minutes. Friendly, professional and knowledgeable. I definitely would call them again.

Kirra was fabulous in scheduling and keeping in contact regarding the job. She scheduled me for the day and time I needed, as I was only going to be in town for a week. Pleasant and professional. Installation day arrives on the Wednesday, the "estimator" shows up but no work crew. I asked where they were and was given excuses that they will be back Friday to do the work even though I had pre-arranged to have the work done that day and the painters would stop painting until electricians finished. Estimator comes and goes in 15 minutes, and does not give my any choices. I had previous asked Kirra for an hourly rate but that is not what the "estimator" gave me unfortunately. As well, he removes a light without my authorization and says I need something else. Very frustrating and disappointing experience with "estimator". I relay this to Kirra who investigates and assures me all will be done on Friday first thing. Friday, the guys arrive promptly. They are organized, know what they are doing, get the fans up and everything completed in 90 minutes. Devin and Joe were great! However, the light I purchased at the "estimator" urging does not fit. So, I have to go back to Home Depot and figure out for myself. Meanwhile, Kirra calls back to follow up and I explain what is going on. She offers to help but I am out of time as I have to return to east coast on Sunday. She goes out of her way to offer something in the future if I need more help. Jamie, one of the owners, calls me back Friday afternoon and listens to my concerns about how the "estimator" did his work, did not do his proper paperwork, and removed fixture from ceiling without my authorization. She offers to go get a fixture and have it installed free today or even Saturday, as well as pay for fixture. I really appreciated her offer so as I was already at HD getting the light fixture, one of her electricians met me at the house and installed it in 10 minutes. Great customer service!!!! All in all, a great experience from the Point Loma office staff, the owner, the actual working electricians, but a so-so experience with the "estimator". Be cautious of the guy who comes to "estimate" but does not actually do any of the work. The price is also so-so, for 90 minutes of effort from 2 guys I am charged $1500+. The quality is there, and I get that you do pay for quality, but the pricing was very high given the actual amount of effort expended. As well, for a $10 plastic fan box (not metal, not braced, etc.) they charged me $251, no price break there either. I had originally asked for an hourly rate but the "estimator" did not do so. Rate them an "A" on most things, gave a "B" on professionalism because of "estimator" but made up by Kirra and Jamie as well as Devin and Joe, and a "C" for price because of they ended up to be very expensive. Jamie, one of the owners, went out of her way to try to satisfy me but unfortunately we did not see eye to eye on the issues, but at least she was responsive. I might use them again if for nothing else the quality of the work, but not based on their prices.

It went pretty well. There were a few unexpected challenges with city permits but it all got resolved.

Everything went great from beginning to end. They scheduled my appointment that worked best for me. They kept me informed and arrived exactly as planned. As soon as I told him the problem, he knew exactly what to do. Within minutes he was through. It cost a little more than I thought it would, but I needed the replacement so I approved the work. Joe was very nice and professional. I was impressed with his knowledge.

Fast and very professional. I missed an appointment to do this work last week as I was delayed out of town. Point Loma rescheduled promptly and with courtesy. Ramon the electrician was a pleasure to work with on this job.

After spending some time attempting to locate a suspected source in an upstairs bedroom wall was able to locate the outlet in an adjacent wall by going through the attic.

Point Loma Electric has been very courteous and responsive, they have some of the best customer service in the industry. They are honest and do good work; they are also very expensive. The electrical inspection was thorough and accurate I just don't see a reason to pay the prices they are asking for additional work.

I'm very satisfied with the results. Point Loma will be doing all my electric work.

Worth the price I paid in bringing electrical wiring in the house up to specs. Very profession, gave good advise and recommendations, hard working bunch of guys. I now have the great satisfaction of having that "clean power" feeling and so does my home. Boss and small business owner worked as well and very meticulous for perfection of his employees. I am very satisfied.

Will move outside transformer on next trip.

Point Loma sent two guys. They wasted a lot of time looking at other things. If they had just pulled out the dishwasher they would have seen the burnt cable. They also added dishwasher diagnostic charge ($363) which was unreasonable.

Great. Although I ended up spending more than I had planned I am grateful the electrician found the faulty wiring and was able to correct it.

The customer service was the worst I have ever heard. They refused to come because I was 2 miles outside of the boundary even though they said they were willing to go anywhere around the area in advertising. They also referred another company to do the work, but they were not willing to offer the entire commitment.