Now you can book online: https://www.pointlomaelectric.com/booking-page/
We're your San Diego electricians and plumbers providing top-rated service for over 36 years. Point Loma Electric and Plumbing specializes in all types of plumbing and electrical repairs, installations and upgrades. We can tackle all your plumbing needs, including leaking pipes, damaged water lines, drain clogs, cracked outside faucets, water heater replacements, and pressure regulating valves. Our experts can also handle all your electrical needs, including outlet repair and replacement, electrical panel upgrades, indoor and outdoor lighting upgrades, and EV charger installation. Our experienced technicians are licensed, background checked and drug tested, and committed to providing honest service. Call us today.
History
Established in 1988.
Point Loma Electric and Plumbing is a full service electrical and plumbing service company serving the greater San Diego area. We specialize in older homes. We also offer a wide variety of plumbing services including drain cleaning, hydro jetting, re-piping and sewer repairs and replacement. We are A+ rated with the BBB and guarantee your 100% satisfaction.
Meet the Business Owner
Business owner information
Jamie H.
Business Owner
Point Loma Electric and Plumbing was founded in 1988. Over the years we developed a loyal following due to our expertise and skill. We work hard to provide the highest level of service to our customers while also providing a positive and supportive working environment for our wonderful team of employees.
Please take a look at all of our reviews including those on other review sites such a Google and the Better Business Bureau.
We look forward to providing you 5 star service!
Jamie Hunley
Business highlights
37 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Plumbing repairs
Electrical Repairs
Electrical Outlet & Switch Services
Electrical Panel Services
Electrical Wiring Services
Indoor Lighting
Ceiling Fans & Chandeliers
Light Switches & Dimmers
LED Lighting & Retrofit
Outdoor Lighting
Whole House Fans
Whole House Generator Services
Smoke Detector Installation
Whole House Surge Protector
Hot Tub Wiring
Electrical Safety Inspection
Electric Vehicle Charging Station
Solar Power
Plumbing Repairs
Water Heater Services
Tankless Water Heater Services
Water Line Services
Gas Line Repair and Installation
Drain Cleaning
Hydro Jetting
Sewer Video Inspection
Sewer Line Repairs
Trenchless Pipe Repair
Kitchen Plumbing & Garbage Disposal
Clogged Toilet Repair
Water Softeners
Water Filtration Systems
Earthquake Shut Off Valve
Water Treatment Systems
Services we don't offer
Appliance repair
Vehicle repair
Mobile home repair
Trailer repair
Description of Work: Checked on a broken electric switch; checked other electrical outlets; checked out a ceiling fan
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
Response from Point Loma Electric & Plumbing
Thank you! We appreciate your feedback. Jamie Dent
Jaye P.
07/2013
5.0
electrician
+ -1 more
Hunter listened to our explanation of what was wrong, found the problem right away, and fixed it. He was very professional, knew what he was doing, and we were very pleased with his work. Everything works now like it should. We're so glad we had Pt. Loma Electric come out. Will definitely use them again.
Description of Work: Found problem and replaced two GFCI's. One was faulty and one we didn't need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Response from Point Loma Electric & Plumbing
Thank you very much for taking the time to leave us a review. We appreciate your feedback very much! Jamie Dent
Diann S.
07/2013
5.0
electrician, lighting
+ 0 more
He did excellent work. He was neat and clean, and so helpful! He was a pleasant man and I'd highly recommend his services!
Description of Work: He redid my light switches that needed some updating, and I'm going to call him back to work on some other things in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Point Loma Electric & Plumbing
Thank you for your feedback and review. We appreciate your business and you taking the time to review us. Best Regards, Jamie Dent
Teresa G.
07/2013
5.0
electrician
+ -1 more
After changing out our electrical outlets, we could no longer get the switch that controlled the ceiling fan to work. Since we do not have air conditioning, the fan is pretty important for us. I used other electricians in the past, but Point Loma Electric was able to send someone out the same day. Due to my hectic work schedule, this was also very important. The office called ahead of time so I was certain I would not miss the technician. Mario came out to our home and he was absolutely wonderful. He listened to the events that happened prior to the switch malfunctioning and took a look at the problem. There was a jumble of wires behind the switch and he was quickly able to sort out which wires went where. He attached new wires to make everything a little longer, installed the switch, and had the fan working in no time! I really enjoy DIY projects, but as some point I reach the limits of my knowledge. Now I know that I can always call Point Loma Electric, and specifically Mario, when I need help with the electrical aspects of my projects. Based on the service, knowledge, and availability I am happy to recommend Point Loma Electric and will definitely use them in the future. Thank you so much.
Description of Work: Repair broken switch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
Response from Point Loma Electric & Plumbing
Thank you so much for your kind review. We are always very happy to hear positive feedback and are glad we were able to accommodate your schedule and most importantly able to make you a happy customer. Thank you for your business and review. We appreciate it very much. Jamie Dent
Veronica R.
05/2013
4.0
electrician
+ -1 more
Work was done well, professional, courteous.
Description of Work: Install 2 outside lights provided by customer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$130
Valerie W.
05/2013
5.0
electrician
+ -1 more
Very nice people, very good vibe that they know what they are talking about. Haven't acted on their suggestions yet but are planning to do so soon
Description of Work: fixed a breaker, gave us recommendations to update our system to better serve our usage and protect us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Point Loma Electric & Plumbing
.
Kari T.
05/2013
4.0
electrician
+ -1 more
Very professional and thorough. The estimate was for over $4000 which was much higher than other bids we got. I would trust them to do the work but I think they are a bit on the pricey side.
Description of Work: Assessed a newly purchased home for electrical work that needed to be done.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Joseph B.
05/2013
5.0
electrician
+ -1 more
Excellent. The service provider was very efficient and spent the time to make sure the job was done perfect. He was polite and cleaned up the area afterwards. I was very happy. Equally important was my interaction with Jamie, the owner, when I called to make the appointment. She went out of her way to accommodate my schedule as I needed an appointment later in the day. My conversation with her sold me on working with Point Loma Electric, and my decision was reaffirmed with the excellent service and mannerism received from the service provider. I would highly recommend Point Loma Electric to anyone needing electrical work performed. Call Jamie at 619-224-0672. You'll be happy you did.
Description of Work: Installed 240 electrical outlet in wall that was previously hard-wired so that I could plug in a replacement electric stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Point Loma Electric & Plumbing
Thank you so much for your kind review! We appreciate your business very much and we really appreciate you taking the time to leave us this review. Best Regards, Jamie Dent
Jack W.
05/2013
4.0
electrician, lighting
+ 0 more
The above account answers this question.
Description of Work: If price isn't an issue -- and you value professionalism and convenience -- Point Loma Electiric could be your go-to-source for electrical needs. I replaced old light fixtures, including a cumbersome chandelier, with LED canned lighting, updated a carbon monoxide detector and added two smoke detectors. The work was quick and efficient, with extra care taken to remove any dust and debris. The work was scheduled between 8 and 9 a.m. on a Tuesday following a Friday consultation, and two skilled workers arrived at 8:30. After a brief walk through detailing the work order, they completed the job before 2 p.m..
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Point Loma Electric & Plumbing
Thank you for your business and for taking the time to leave us a review. We always appreciate all feedback. We are a flat rate company and our prices are by each job and never by the hour. When we quote a price for work, it is firm and does not change if we encounter issues and the job takes a much longer time. I hope our electricians explained that to you before you hired us. That is one of the benefits to the customer of upfront or flat rate pricing. Occasionally a job goes extra smoothly and we finish more quickly than anticipated. Many of our customers are happy when that happens as we are out of their hair sooner. However, it is far more common when working in finished houses for work to take longer than anticipated rather than less time like in your case. One of the benefits of our pricing structure is that the customer is not penalized if their technician is a slow worker or if they encounter unexpected obstacles, and conversely a quick and efficient worker is not penalized for being efficient. When you are charged by the hour, the incentive is for a company to work slowly rather than efficiently. Over the years we have found this up-front pricing structure to be fair to both our customers and our company. We are happy to hear that you were satisfied with the quality of our staff and our workmanship. Thank you for your business and for taking the time to leave us your feedback. Best Regards, Jamie Dent
mary B.
05/2013
5.0
electrician
+ -1 more
Mario was thorough, knowledgeable, and able to address our concerns. He answered our questions patiently and thoughtfully.
Description of Work: Mario gave us a very detailed electrical inspection of our 40 year old home. He advised us of the upgrades needed to bring our home up to current code.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Point Loma Electric & Plumbing
Thank you so much for taking the time to write your review. We appreciate knowing about your experiences with our technicians. Your reviews help us grow our business, reward our employees who do a great job and improve our operations when we get suggestions. We look forward to working with you again and thank you for entrusting your safety to our company. Jamie Dent, Owner
Lindia C.
04/2013
5.0
electrician, lighting, ceiling fans
+ 1 more
It went very well everything has been working well every since, and he fixed a couple of extra things around my home as well.
Description of Work: They came out to get electricity reconnected to your pool pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$474
Response from Point Loma Electric & Plumbing
Thank you for taking the time to write your review. We appreciate it very much as reviews not only help us to grow our business, but also to reward our wonderful employees and to use the feedback to improve our operations. We appreciate your business and the opportunity to be of service. Jamie Dent, Owner
Mark B.
04/2013
5.0
electrician
+ -1 more
They contacted me after the Big Deal was purchased. We found a mutually agreeable time; he was on-time and very pleasant. No additional money was needed.
Description of Work: Fixed a complex light switch, gave estimates for other work, did safety check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Point Loma Electric & Plumbing
Thank you very much for taking the time to write us a review. We appreciate your business and the opportunity to be of service. Best Regards, Jamie Dent, Owner, Point Loma Electric
Curtis C.
04/2013
4.0
electrician
+ -1 more
The over all experience was good. The technician was out the prior week to give me an estimate on installing the 8 ft grounding rod and schedule the appointment for the next week to have the work done. The written estimate was for 8 hours. On the day of the appointment I received a call from Point Loma Electric telling me the technician was sick and we needed to reschedule. I could not reschedule because I went through a lot of effort to rearrange my work schedule so I could be home for the appointment. I was told someone would be out to perform the work. When Point Loma Electric arrived it was the technician that was supposed to be sick, he said he was feeling better now, he brought a second person to help him. The technicians were professional and friendly, the work was done ahead of schedule. The only issue I have is that the estimate I received was for 8 hours of work, the technicians finished in a little over three hours, but I still had to pay for the entire 8 hours. I would suggest to anyone, make sure you know the billing process before the work gets done.
Description of Work: I had to have an 8 ft copper ground installed.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$996
Response from Point Loma Electric & Plumbing
Thank you for taking the time to write a detailed review. We appreciate your businees and your feedback and will use it to improve our operations. I remember the day of your job because there was a flu going around and we were short staffed, and we were trying to reorganize the schedule that day. Once we knew that you were unable to reschedule for a different day we made other arrangments to keep your scheduled appointment. Your technician was not feeling well, but opted to carry on and complete the work so it would not need to be postponed. I regret if there any confusion about how we price our work. We should have made sure it was clearly explained in advance. We are a flat rate company and our prices are based on each specific task or job. The pricing is independent of the time it takes and includes all labor, materials, taxes, overhead and profit. When asked for a timeframe, our techs are supposed to give a broad range for time as we never know how long something will take until they get involved. We don't begin any work without the customers written agreement in advance. Many people prefer this pricing model as there will not be any unpleasant surprises and there is no need to watch the clock. Some techs work very quickly and others at a more moderate methodical pace. We don't want our customers to pay more if a tech works at a slower pace and we also don't want to penalize techs who work extra quickly and efficiently. If we run into problems or a job takes much longer, we do not charge any more than the quoted price. However if the technician who does your work is very quick and skilled or things go extra smoothly, the price also stays the same. Our customers benefit from flat rate pricing because there are no surprises. You know exactly what your job will cost before you agree and give us the go ahead to begin. Most of our customers appreciate knowing what the total will be upfront, and if we happen to finish quicker as in your case, they are happy to have us out of their way. I am sorry if this was not explained clearly before we began. We will make sure to take more time in explaining exactly how our pricing works as many people are more familiar with being billed by the hour and not knowing what the charges will be until the work is finished. Thank you for the opportunity to be of service and entrusting the safety of your home to us. We appreciate your business very much. Jamie Dent, Owner, Point Loma Electric
Joel M.
04/2013
1.0
electrician
+ -1 more
Point Loma Electric experiences Our cooktop was not working, nor the adjacent outlets on our kitchen islands, on the advice of Angie?s list, we called Point Loma Electric though we thought their price to come out was a bit steep. My husband, an 80 year old disabled veteran, was recently discharged from the hospital. To meet his dietary requirements, I had to have access to a functioning cooktop. Two young men promptly arrived from Point Loma Electric. They took care to put on red protective ?socks? so that their boots might not stain. They were respectful. One did the work and the other fetched the tools. To access the electrical inputs to our cooktop, they removed the drawers beneath. The ?senior said that the wiring was put in totally wrong/ not to code. He then proceeded to install two junction boxes. (That was unlikely to be the cause of non functioning cooktop because they had been that way since we bought the house 15 years ago). He ?diagnosed? that the cooktop was defective and had to be replaced. They left with $154.00, their fee (reduced by 10% because we were Angie?s list customers. We called an appliance outfit (another $70.00) we had heard about. The technician said, ?No. It is not your cooktop which is defective...it is some electrical malfunction.? Back to Point Loma Electric we went. The man came out and said that probably the whole house had to be rewired...cost $500-$1000. And since we are on a slab foundation, he didn?t know if it could be done. He went into the utility closet where the breakers are and pronounced that the four element breaker 20/40/40/20 was at fault. He would see if he had one in his truck...the price $250.00. My husband, in the interim, from the phone book called two breaker companies and they said their price was more like $21.00. We dismissed this Point Loma Electric but first, he demanded a revisit fee of $59.00. Actually, the first twosome of Point Loma Electric gave us a $50.00 gift card for future visits. My heat was up and he left without demanding any monies. Lo and behold, the cooktop is now functioning. We think he just reset the breaker in the utility closet. That was the only ?charge? we got from Point Loma Electric.
Description of Work: Point Loma Electric experiences Our cooktop was not working, nor the adjacent outlets on our kitchen islands, on the advice of Angie’s list, we called Point Loma Electric though we thought their price to come out was a bit steep. My husband, an 80 year old disabled veteran, was recently discharged from the hospital. To meet his dietary requirements, I had to have access to a functioning cooktop. Two young men promptly arrived from Point Loma Electric. They took care to put on red protective ‘socks’ so that their boots might not stain. They were respectful. One did the work and the other fetched the tools. To access the electrical inputs to our cooktop, they removed the drawers beneath. The ?senior said that the wiring was put in totally wrong/ not to code. He then proceeded to install two junction boxes. (That was unlikely to be the cause of non functioning cooktop because they had been that way since we bought the house 15 years ago). He ‘diagnosed’ that the cooktop was defective and had to be replaced. They left with $154.00, their fee (reduced by 10% because we were Angie’s list customers. We called an appliance outfit (another $70.00) we had heard about. The technician said, “No. It is not your cooktop which is defective...it is some electrical malfunction.” Back to Point Loma Electric we went. The man came out and said that probably the whole house had to be rewired...cost $500-$1000. And since we are on a slab foundation, he didn’t know if it could be done. He went into the utility closet where the breakers are and pronounced that the four element breaker 20/40/40/20 was at fault. He would see if he had one in his truck...the price $250.00. My husband, in the interim, from the phone book called two breaker companies and they said their price was more like $21.00. We dismissed this Point Loma Electric but first, he demanded a revisit fee of $59.00. Actually, the first twosome of Point Loma Electric gave us a $50.00 gift card for future visits. My heat was up and he left without demanding any monies. Lo and behold, the cooktop is now functioning. We think he just reset the breaker in the utility closet. That was the only ‘charge’ we got from Point Loma Electric.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Response from Point Loma Electric & Plumbing
We are so happy that the temporary repair that Point Loma Electric originally did for your cooktop on January 4th 2013 is still working. WE strive for 100% customer satisfaction. We were called to your home on January 4, 2013 and our electricians found an open loose splice and a loose obsolete breaker and uninsulated wiring connected to your cooktop. You approved the $154 for both diagnostic and for a temporary repair to get your cooktop working. A junction box was installed to contain the splice but in order to properly and permanately repair the problem, the juntion box needed to be rewired and to replace the breaker. We never recommended that you needed to have a whole house rewire. You were informed of the recommended repair and told that this was a temporary fix. We explained to you what was involved and the cost to permanently repair the problem. ($464 after combined discounts) You declined the repair. On January 8th, you said there was an appliance repair person there who said your problem with your range was due to the electrical wiring (as we had perviously explained) and you insisted that we come back right now while the appliance repair person was sitll there. You told us that you now DID want to have the repair done that we had previously recommended. WE strive for 100% customer satisfaction and since you are an existing customer, we accomodated your request and rearranged our scheduled appointments. You agreed to have us come out to complete the repair at the quoted price. When our electricians arrived you insisted that the repair should be done for free as part of the original $154 you paid on the first service call. You declined the repair a second time and you paid nothing. It is good to know that the temporary repair that Point Loma Electric did on our first visit is still working, however we stand behind our recommendation that you have this properly and permanently repaired by another licensed electrician.
Elizabeth R.
03/2013
4.0
electrician, lighting
+ 0 more
I think it went very well. My only complaint was that they did not have the proper wiring. They were neat, courteous, and knowledgable.
Description of Work: They came out and installed lights in the back. They changed out a gfi switch and added another outlet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$788
Nathan Z.
03/2013
5.0
electrician
+ -1 more
I was blowing the circuit breaker for my spa every time the air conditioner was on. I saw the $99 inspection and purchased it hoping to get this issue resolved. Point Loma Electric came out on Friday, Sept 7th and inspected my panel. They found several circuit breakers with burn marks and more amperage than my panel was rated for. They quoted me for an upgraded panel which I immediately scheduled. They were able to come out on that following Tuesday to do the work. I was expecting to get a bigger panel and new circuit breakers. Not only did I get that, they also installed a surge protector for the panel as well as an outdoor plug which I really needed on that side of the house. They were not only professional but also very patient with me as I like to ask a lot of questions so I can learn/know exactly what they are doing.
Description of Work: The first visit ($99) was for an inspection of my circuit breaker panel. That inspection led to the need for an upgraded panel which was the second visit ($3400).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,499
Response from Point Loma Electric & Plumbing
Thank you very much for your review. Nothing makes us happier than a satisfied customer. We appreciate your business very much. Best Regards, Jamie Dent
Patti A.
03/2013
5.0
electrician
+ -1 more
Purchased a special on Angie list for $49 for Point Loma Electric back in September 2012, which included a service call and $50 towards service. In December, I purchased 3 kitchen appliances from a local home improvement store, and when they were delivered and installed, the dishwasher did not work. I panicked because family was coming for the holidays, and I really needed to be able to use the dishwasher. Called Point Loma Electric, hoping to utilize the special, and they would have come out the same day, however, because of deadlines at work, made an appointment for the morning of December 19th. Don and another gentleman showed up on time, and got right to work.The first thing they noticed was that the person who installed the dishwasher had failed to put a locknut on connection. Don said if the dishwasher had worked, it could have caused a fire. The dishwasher was on same circuit as defective GFI. The GFI was replaced, and both the dishwasher and GFI have worked perfectly ever since. I would recommend Point Loma Electric, and plan eventually to have them redo my circuit board.
Description of Work: Replaced a defective GFI, and also replaced a locknut on dishwasher connection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$221
Response from Point Loma Electric & Plumbing
Thank you for taking the time to write us a review. We are always delighted to hear that our customers are satisfied with our services. Best Regards, Jamie Dent
Peter S.
02/2013
1.0
electrician
+ -1 more
Was just called to verify an appointment. I wanted an estimate of how much it would cost to change out an outside wall mount electrical panel.. After all details were discused with someone who;'s english wasn't that great, I was informed there would be travel fees. They just lost a posible customer..
Description of Work: You Want me to pay for an estimate?
Rating Category
Rating out of 5
Response from Point Loma Electric & Plumbing
Dear sir, We are a small family run company with just a few certified electricians. Each of our licenced electricians has years of experience and is highly trained and skilled. We work very hard to provide the highest level of service for all of our customers and are fortunate to keep quite busy. We do not have salesmen to go out doing "free" estimates only our licensd electricians. An onsite estimate can take several hours of an electricians time as well as all of the expenss that go along with sending insured commercial vehicles to your home. We have only a few appointments available each day and it costs a company far more than the $59 travel fee we charge which is 100% applicable to any work we are hired to do. The young lady you told to "stick it" and hung up on yesterday has been a loyal key member of our team for several years. She is unfailingly polite to everyone no matter what. I was in the room when that conversation occured. I am sorry that you objected to our travel fee but quite glad that you will not be hiring us. We will not work for anyone who is rude and demeaning to our employees who are simply doing their jobs. Our employees are valued members of our family and we will not put them in a position to be mistreated by anyone, not even a potential customer. Thanfully 99.9% of the people we deal with do not treat people the rude and vulgar way you acted yesterday on the phone towards our valued, comitted, hard working team member. Jamie Dent, Owner, Point Loma Electric
Patricia B.
02/2013
5.0
electrician
+ -1 more
He told me my electrical box needed to be replaced. He explained everything. He gave me an estimate. He was very confident. I am still getting more estimates to make my final decisions. He was friendly and knowledgable.
Description of Work: This is a Big Deal for an electrical service call. He also did a safety check.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Kim V.
01/2013
5.0
electrician
+ -1 more
They addressed the issue of concern and took care of other electrical issues while they were there.
Description of Work: This was the Deal for $171 for an Electrical Service Call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
John C.
01/2013
2.0
electrician
+ -1 more
Great for what they did. But they missed a major and serious problem that they should have caught.
Description of Work: The service seemed fine in all respects. However a month or two later we lost all electrical power. Our bus bar was arcing, and our main breaker failed. We had a different electriction come in to restore power. He did, but said there were major problems with our old main box that Point Loma Electric should have seen and corrected.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$150
Response from Point Loma Electric & Plumbing
Dear Member, Both Jim and I were very upset upon reading this review. We have both reached out to speak with you and appreciate your time. It is our electricians job to look for and find any potentially dangerous situations. Your service call was back in August and we are just learning of this in January. In reviewing the records of your service call we can see that the technician noted that your panel was an obsolete brand that was full but I don't know if he did or did not recommend replacement at that time. We will generally recommend replacement of obsolete panels in poor condition and will almost never suggest band aid repairs for those situations. Unfortunately too much time has passed to get an accurate accounting of exactly what was or was not discussed during your service call. So we will assume the error was ours and deeply apologize for any inconvenience. For any Angies list members reading this: PLEASE if you ever have any problems, concerns or issues about our service, our electricians or anything, Please DO pick up the phone and call us. We are a small family run company and we take your 100% satisfaction very seriously. We have a satisfaction guarantee and will do everything in our power to make sure you are 100% happy. Due to this review and in order to ensure that nothing like this ever happens again, we are changing our proceedures as follows: We have created a new Panel Inspection form that our electricians will be required to fill in to assure that all areas are carefully checked and evaluated. They will also take a photograph of the panel for inclusion in our customer files. Although we regret seeing a negative review of our company, we will use this as a learning experience to try and prevent issues in the future and improve the level of service we offer our customers. Thank you for bringing this to our attention. Jamie Dent, Owner
Dick P.
01/2013
5.0
electrician
+ -1 more
Kevin from Point Loma Electric was extremely nice and very professional. He caught a problem with our electric panel which could have been very dangerous in the future, if it went unnoticed. Will definitely be having them back for future work at my house!
Description of Work: Point Loma Electric
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
Response from Point Loma Electric & Plumbing
We are glad he caught the problem! That is exactly what the safety checkups are designed for. Thank you for the opportunity to work with you. We appreciate your confidence and look forward to working with you again in the future. Jamie Dent
Anthony P.
01/2013
5.0
electrician
+ -1 more
I had them come out for an inspection as I have had several electricians come out over the years and I noticed some things didn't look right. When they came out they performed a very thorough inspection and found several problems with the previous work - some of which were very dangerous. I was extremely impessed with the level of knowledge and expertise in electrical work. They were able to explain in great detail, without hesitation what exactly needed to be done. I would highly recommend this company to anyone needing electrical work.
Description of Work: I bought a Big Deal for $49 for an Electrical Safety Check-up + $50 Credit Toward Service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Point Loma Electric & Plumbing
Thank you so much for the opportunity to work with you and expecially for your very nice review. We appreciate your business and look forward to working with you in the future. Best Regards,Jamie Dent, Onwer
Steven Z.
01/2013
5.0
electrician, lighting
+ 0 more
Kevin, the electrician that performed the work was very nice, professional, & obviously committed to getting everything right, as well as obviously experienced & capable. No problems with reaching Point Loma by phone, prompt return of messages. They just do it right, as opposed to the many hacks that are out there.
Description of Work: Total review of electrical. Diagnosis of lighting problems. Replacement of breakers. Practical explanations of all problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from Point Loma Electric & Plumbing
Thank you very much for the opportunity to be of service and for your kind review. We appreciate your business and hope to work with you again in the future. Best Regards, Jamie Dent, Owner
Karen B.
12/2012
5.0
electrician
+ -1 more
reform the task tociaI See Above All Went Well !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: To angies List, Point Loma Electric sent two very professional individuals to perform the task at my house they handled it with total attention to detail and totally checked out my electrical system both the inside panel and the outside panel. Both panels had some of the connections loose they tightened all loose connections. The anomaly at my residence was quite puzzling a rare occurrence the connection for the A phase was not producing steady voltage they monitored this for about 1/2 hour and showed me the dropping incoming voltage. The Point Loma Electricians wrote up a detailed report to explain to our local Power Company SDG&E what they had observed over the hour the were there. The Power Company looked at the written report and said that Point Loma Electric is one of the most respected Electrical Contractors in San Diego, the Power Company technician checked the incoming power and Verified the dropping voltage. I had the connection to the trans former replaced and all is well now. With a problem such as this home owners want the best so their house won't burn down, I am very satisfied with the level of professionalism exhibited by Point Loma Electric and I will not hesitate to call them again should i have another problem. Thanks for the recommendation. Respectfully, Kenneth Ball & Karen Ball Home Owners
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171.11
Response from Point Loma Electric & Plumbing
Thank you so much for your very nice and detailed review. It means more to us than we can say. We appreciate the opportunity to be of service and look forward to working with you again if you ever need electrical work. Glad to hear that SDGE was able to resolve the issue on their end. Best Regards, Jamie Dent
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Water Heaters
FAQ
Point Loma Electric & Plumbing is currently rated 4.6 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Point Loma Electric & Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Zelle
Yes, Point Loma Electric & Plumbing offers free project estimates.
No, Point Loma Electric & Plumbing does not offer eco-friendly accreditations.
No, Point Loma Electric & Plumbing does not offer a senior discount.
Yes, Point Loma Electric & Plumbing offers emergency services.
Yes, Point Loma Electric & Plumbing offers warranties.
Point Loma Electric & Plumbing offers the following services: Plumbing repairs
Electrical Repairs
Electrical Outlet & Switch Services
Electrical Panel Services
Electrical Wiring Services
Indoor Lighting
Ceiling Fans & Chandeliers
Light Switches & Dimmers
LED Lighting & Retrofit
Outdoor Lighting
Whole House Fans
Whole House Generator Services
Smoke Detector Installation
Whole House Surge Protector
Hot Tub Wiring
Electrical Safety Inspection
Electric Vehicle Charging Station
Solar Power
Plumbing Repairs
Water Heater Services
Tankless Water Heater Services
Water Line Services
Gas Line Repair and Installation
Drain Cleaning
Hydro Jetting
Sewer Video Inspection
Sewer Line Repairs
Trenchless Pipe Repair
Kitchen Plumbing & Garbage Disposal
Clogged Toilet Repair
Water Softeners
Water Filtration Systems
Earthquake Shut Off Valve
Water Treatment Systems
Appliance repair
Vehicle repair
Mobile home repair
Trailer repair