Pacific Coast Home Improvement

They use T and M solar for solar installs. I paid $29k for some roofing and my 6 kw solar system. I thought I made a good choice. There were some forgivable issues that came up and were figured out. Everyone was satisfied with the end result. Until after the sale, that is where the rubber meets the road or the wheels fall off. You have to know more than they do to get it done right...so do your home work. They didn't tell me that my electrical panel would be using refurbished parts...so after they installed the solar my electrical panel failed...add another $1200 that could have been taken care of when the solar was done. I paid the roofers to install my solar attic fan and they used T and M to verify that it was installed correctly and working...no go; never has worked. I emailed and called them several times to no avail. Then after a month of trying to get them to come out, they finally emailed me saying that I didn't pay to have it installed (note; I did) and they want to charge me to come out to make sure it's properly installed for $120. An electrician will charge $50-60 for a service call. I'm a past customer and they want to charge me more than double the going rate for something they they didn't do properly from the beginning? They said that if it isn't properly installed and it is there fault they will not charge me. Would you trust them to come out and take the blame after what you have just read? I told them forget it, I'll hire a professional electrician and happily pay someone else to do the work right. You get less than what you pay for with Pacific Coast Home improvement....good luck.