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Pacific Chemical Pool Service Inc

Pool and Spa Service

About us

​Pacific Chemical is a family owned and operated business that has offered pool services in the San Diego area since 1982. We keep our trained service technicians on staff year-round and are fully licensed and insured. Our San Diego pool services include 3 standard service plans, or we can custom design a plan to meet your needs and budget. Please feel free to email us! ​All Pacific Chemical Customers can be assured that we shall do our best to merit your confidence and goodwill. ​Keeping your pool looking great takes a lot of work! Vacuuming, cleaning the filter, brushing steps and walls, chemical testing, adding chlorine, treating algae, purchasing, transporting and storing chemicals… not to mention equipment service and repair. When are you supposed to have time to enjoy your pool? Let us do it for you! We work, you play!

Business highlights

43 years of trusted experience

Services we offer

Weekly Chemical, Weekly Full Service, Equipment Repairs, Automatic Pool Cleaner Rentals, Install & Repair Baracuda G3 & G4 Cleaners, Filter Cleaning, Pressure Cleaning/Acid Wash, Expansion Joint/Deck O Seal Replacement, Pool Supplies & Accessories. Above ground pool repairs; pool heater (above ground) installation; in ground pool maintenance; pool heater repair and maintenance

Services we don't offer

repair and service of hot tubs; repair and service of stand alone spas

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.822 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-22 of 22 reviews

Carol B.
08/2019
5.0
pool cleaners
  + -1 more
Did not hire yet. Current pool service is retiring. Might hire then.
Description of Work: Weekly pool service

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Steve G.
01/2017
5.0
pool cleaners
  + -1 more
I am on a service plan with them so I would use them again.
Description of Work: I use them for a monthly service. They come out every Wednesday.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Greg G.
11/2016
5.0
pool cleaners
  + -1 more
We've been using Pacific Chemical for 3 months....after 15 years with our previous pool service we wish that we had switched to Pacific Chemical a long time ago! They provide a pool crawler as part of the package we chose that includes repair or replacement if the crawler breaks.
Description of Work: Weekly pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Dorothy W.
11/2016
5.0
pool cleaners
  + -1 more
I have hired them to come weekly. Pacific Chemical is well established business and we used them for weekly pool maintenance for many years until we switched our pool to salt water. I have now gone back to chemicals and they were my first choice.
Description of Work: Chemical service for my pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Eve G.
11/2016
5.0
pool cleaners
  + -1 more
Pacific Chemical Pool Service sent out a technician the day after I called. Matt kindly took time to show me the pump, how it works, gave me input on my dying pool vaccum and which brand to use and a very brief overview of water chemistry! Obviously water chemistry cannot be taught in a few minutes, but it gave me the understanding that I had some homework to do! All this for no charge?? I will be using Pacific Chemical Pool again if/when I need any work done in the future, which I am sure I will!
Description of Work: Just bought a new house with a pool. As a first time pool owner, I had NO idea what I was doing, so I turned to Angie's List for some pool pros to help me get a cursory understanding of what I needed to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra S.
09/2016
5.0
pool cleaners
  + -1 more
Excellent, pool now looks beautiful!
Description of Work: Algae filled pool drained, scrubbed and refilled.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Susan R.
09/2016
5.0
pool cleaners
  + -1 more
So far it is great! I had a horrible summer with my last pool service and really needed help getting my pool back looking good. Matthew came out and went over everything that needed to be done; cleaning the filter, getting the right chemical balance and putting in a vacuum that cleans the bottom. He went over the prices for everything and assured me he would have the pool looking great within a month or so. After one week the pool already looked 100% better! I feel confident that this is the right pool service and I am so glad I made this change!
Description of Work: Weekly pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.5

BARBARA P.
02/2016
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca F.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Great Pool Service, | |No Drama, just knowing the pool is cleaned is a great peace of mind | |No finding things to fix, always dependable. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$95

Response from Pacific Chemical Pool Service Inc
Thank you [member name removed] for taking the time to give us a great review! Jackie

Craig K.
08/2014
3.0
pool cleaners
  + -1 more
The service performed was adequate. We have a DE filter, and we were not impressed with the clean up. Afterward there was a puddle-cake of DE on the concrete next to the filter and DE footprints on the pool deck. There was even DE powder remaining around the strainer in the pool. I expect service providers to do a job that is as good or better than I can do it myself. I would never leave a DE mess after I clean the filter, so Pacific Chemical Pool Service won't be cleaning my pool again.
Description of Work: Pool service - Brushed pool, cleaned filter, measured and adjusted chemicals.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$120

Response from Pacific Chemical Pool Service Inc
I'm sorry this happened [member name removed]. I certainly would have sent the technician back to do a proper clean-up if you were unhappy. I'm not recalling the details since you said this took place in May? I have a DE filter myself and sometimes it is hard to determine if all of the DE has been cleaned up properly until the area dries. I do send technicians back if a customer is not satisfied with the initial cleanup. Did I not offer this to you? If I did not, I apologize. Jackie LaPointe, Owner of Pacific Chemical Pool Service

Bill W.
01/2014
5.0
pool cleaners
  + -1 more
Very good so far. Very dependable and personable.
Description of Work: Weekly full pool maintenance and chemicals .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dana B.
10/2013
5.0
pool cleaners
  + -1 more
Great company, friendly people, reasonable rates.
Description of Work: I have been using this service for over 25 years. I recently had my pool remodeled and chose to have PC provide full pool service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

CHARLES S.
04/2013
5.0
pool cleaners
  + -1 more
They are very good and reliable. They come once a week. They just went up two dollars so it's now $59.50. They send someone out, they put in the chemicals and clean the pool. If we want anything else done, they do it. They can change the water, filter and all that kind of stuff. The only person we know is the guy that comes out and he's changed a few times obviously. There is a lady in the office, her name is Jackie and she's very nice. They only close two times in a year that is in the week of thanksgiving and the week of Christmas where they don't come. They always inform us ahead of time and send us little notices that are happening with them. I would say they are very reliable. I don't know what other places charge but I think it's normal. They really do a good job. The water is crystal clear and it stays that way.
Description of Work: We use Pacific Chemical Pool to clean our pool and put chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

JOAN S.
11/2010
3.0
pool cleaners
  + -1 more
I think they are fair. They put in chemicals and they are supposed to go around with the big brush as well but they hardly do that.
Description of Work: Pacific Chemical does my pool service once a week.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$54

Beth R.
07/2008
5.0
pool cleaners
  + -1 more
We have a monthly set plan with him. He shows up on the set day we have with him. If its a holiday, he will come the next day. He is very reliable. He is honest. He does not try to sell me something that I do not need.
Description of Work: HE CLEANS MY POOL AND HE DOES ALL OF MY CHEMICALS FOR ME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ANABEL N.
04/2008
5.0
pool cleaners
  + -1 more
Excellent. He was clean and quick. He did a great job.
Description of Work: Cleaned my pool filter and replaced a cracked piece he found in the filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

LORI P.
08/2006
5.0
pool cleaners
  + -1 more
Showed up on time and did a good clean job for a reasonable price. After filter maintenance was completed spa jets worked fine and the problem I had had was probably the result of something the last guy didn't do right!
Description of Work: Regular maintenance/recharge of DE filter. Troubleshoot non-working spa jets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

JOY D.
02/2006
5.0
pool cleaners
  + -1 more
Excellent. Jackie was helpful and informative on the phone. Ken was punctual to the minute, helpful, competent. When the hose broke, he had one to replace it with, and various other parts that were needed, and supplied them to us at reasonable prices. A really good experience, I'd definitely recommend this company.
Description of Work: Cleaned our filter (backwashed) and showed us how to do it, replaced various parts that were missing/broken, and answered lots of questions about how to maintain our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JESSE V.
12/2004
4.0
pool cleaners
  + -1 more
I HAVE BEEN USING THIS SERVICE FOR 10 YEARS. THEY ALWAYS COMMUNICATE WELL. THEY ARE VERY PROMPT WITH REQUESTS.
Description of Work: SERVICE ON POOL. THEY HAVE REPLECED FILTER AND PUMP AS WELL.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$35

MICHELLE S.
12/2004
5.0
pool cleaners
  + -1 more
AFTER THE CEDAR FIRES, POOL COMPANIES WERE BUSY HELPING CUSTOMERS GET THEIR POOLS BACK IN SHAPE. PAC CHEMICAL CAME OUT WITHIN 3 DAYS AND COMPLETED THE WORK WITHIN A WEEK. WE WERE HAPPY WITH THEIR SERVICE.
Description of Work: AFTER THE CEDAR FIRES LAST YEAR, OUR POOL WAS FULL OF ASH. AS A RESULT OF CLEANING THE POOL, THE FILTER COULD NOT HANDLE THE CLEAN UP AND THE POOL FILTER MOTOR BURNED UP. PACIFIC CHEMICAL GAVE ME AN ESTIMATE OF 1800.00 TO REPLACE THE MOTOR. THIS WAS THE SAME PRICE THAT ANOTHER COMPANY GAVE ME FOR A 1.5 HORSEPOWER FILTER. I WAS ABLE TO GET A MORE EFFICIENT, HIGHER HP FILTER AT THE SAME PRICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

GRACIA G.
10/2004
5.0
pool cleaners
  + -1 more
WE HAVE USED THIS COMPANY FOR 20+ YEARS FOR OUR POOL CHEMICALS AND HAVE USED THEIR CONTACTS FOR THE UP KEEP OF OUR POOL EQUIPMENT. THEY ARE VERY DEPENDABLE AND THE SERVICE PEOPLE ARE VERY FRIENDLY. HE EVEN LIKES AND PETS OUR DOGS!
Description of Work: MAINTAINING CHEMICAL LEVELS IN OUR SWIMMING POOL.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

08/2004
5.0
pool cleaners
  + -1 more
MOST COMPETITIVE AND REALLY NEW WHAT WE NEEDED. JOB WAS DONE ON TIME AND AS AGREED UPON.
Description of Work: INSTALLED NEW POOL AND SPA HEATER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

    Contact information

    PO Box 17867, San Diego, CA 92177

    http://www.pacificchemicalpoolservice.com

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    734245
    Trade License Locale
    California
    Trade License Authority
    California: Contractors
    Trade License Expiration
    02/28/2023
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Pacific Chemical Pool Service Inc is currently rated 4.8 overall out of 5.
    Pacific Chemical Pool Service Inc accepts the following forms of payment: Check
    Yes, Pacific Chemical Pool Service Inc offers free project estimates.
    No, Pacific Chemical Pool Service Inc does not offer eco-friendly accreditations.
    No, Pacific Chemical Pool Service Inc does not offer a senior discount.
    No, Pacific Chemical Pool Service Inc does not offer emergency services.
    Yes, Pacific Chemical Pool Service Inc offers warranties.
    Pacific Chemical Pool Service Inc offers the following services: Weekly Chemical, Weekly Full Service, Equipment Repairs, Automatic Pool Cleaner Rentals, Install & Repair Baracuda G3 & G4 Cleaners, Filter Cleaning, Pressure Cleaning/Acid Wash, Expansion Joint/Deck O Seal Replacement, Pool Supplies & Accessories. Above ground pool repairs; pool heater (above ground) installation; in ground pool maintenance; pool heater repair and maintenance
    repair and service of hot tubs; repair and service of stand alone spas

    Contact information

    PO Box 17867, San Diego, CA 92177

    http://www.pacificchemicalpoolservice.com