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PACIFIC BEACH APPLIANCE REPAIR

Appliance Repair, Appliance Repair - Small

About us

Pacific Beach Appliance Repair has been in business since 1991 proudly serving the Beach Area of San Diego. Owner-operated Chris Martz does all major appliance repairs, while specializing in high-end appliances. Expert quality service on over 40 major-brand appliances.

Business highlights

34 years of trusted experience

Services we offer

All major appliance repairs,. Service on over 40 major-brand appliances. Specializing in high end, built-in refrigerators (KitchenAid, Sub-Zero & Monogram)

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9121 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 121 reviews

Andy M.
06/2023
1.0
appliance repair
  + -1 more
They did not answer the phone they told me that they will call back
Description of Work: Appliance repair
Rating CategoryRating out of 5

Kellen O.
12/2021
5.0
appliance repair
  + -1 more
Chris was able to diagnose the problem over the phone, order the part, then show up and fix my Maytag fridge very quickly! Chris complete professional, he knew exactly what the problem was, showed up on time, and fixed the problem very quickly. I am a property manager for a living and have used many appliance repair companies. None of those companies come close to the service I got with Chris.
Description of Work: Fridge main control went out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter B.
11/2018
5.0
appliance repair
  + -1 more
Chris talked me through a couple simple diagnostic procedures and concluded the return air duct from refrig to freezer was clogged with ice. He advised me to simply turn off the appliance and allow it to self defrost. May not be a long term solution but his helpful advice worked and was offered free. Will definitely keep his number handy.
Description of Work: refrigerator not cool

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon J.
11/2018
5.0
appliance repair
  + -1 more
He diagnosed the problem, made a temporary fix, came back a few days later with. the parts and fixed it!
Description of Work: Freezer was not staying cold

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren O.
05/2018
5.0
appliance repair
  + -1 more
I called Chris to inquire about fixing an older dishwasher (probably not worth the cost of replacement parts). He spent a few minutes on the phone and gave me a couple suggestions on what to check before having him come out. He was very knowledgeable about the machine. His suggestions got it working again. I'll definitely be calling for the next project. Thank you.
Description of Work: Dishwasher Repair

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan H.
03/2018
5.0
small appliance repair
  + -1 more
This is my second time using Chris for appliance repair. He troubleshot the problem over the telephone, ordered parts and was very responsive in resolving the problem. I highly recommend him.
Description of Work: Repair Microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Bill L.
01/2018
5.0
appliance repair
  + -1 more
We called PB Appliance, Chris answered directly, scheduled the appointment for the same day. He arrived on time, quickly diagnosed and solved the problem (clogged drain trap). He was courteous, well equipped, and fast. He did not tell us we needed a new drain pump or anything else. He tested his work on the spot - we paid him and he left.
Description of Work: Our Whirlpool front-loading washing machine was draining - we kept getting an F21 fault.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roland G.
12/2017
5.0
appliance repair
  + -1 more
Excellent service and very knowledgeable
Description of Work: Washing machine needed a new gasket

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah D.
11/2017
5.0
small appliance repair
  + -1 more
Excellent experience - will definitely use again. Responds very quickly; works quickly and efficiently; very reasonable charges.
Description of Work: Checked to see if he could repair our microwave at a reasonable price; he determined the repair would cost more than a new microwave. He found a new microwave, same manufacturer, for reasonable price that actually fit into the existing frame. Before we hired Pacific Beach Appliance Repair, I had not been able to locate on-line a replacement microwave to fit the existing frame (i.e. same manufacturer, same or similar model or any other one with same dimensions). I had called the manufacturer directly and spoke with a rep who failed to find one to fit, but recommended one that "might possibly" fit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

robert W.
11/2017
5.0
small appliance repair
  + -1 more
they showed up on time, diagnosed the problem and fixed it
Description of Work: diagnosis of problem and fixing same

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlotte H.
10/2017
5.0
appliance repair
  + -1 more
They came and diagnosed the actual problem. They also let me know what I needed to have done before they could do anything or if we would even need them. Because of their honesty and knowledge, I was able to let the HOA know about the problem and found out that a number of the tenants were having the same problem. The HOA was able to immediately fix the issue for the whole complex. Thank you for going above what the 3 other companies we hired and paid could not fix, you were awesome to help me without pay. I will use your company again, if the need ever arises. I have been telling all my friends about your company and everyone in the complex too. Thank you!
Description of Work: My refrigerator was having issues, no water going to the water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melanie W.
10/2017
5.0
appliance repair
  + -1 more
The repair didn't really work not really there fault but had to end up replacing the fridge.They were on time.
Description of Work: They repaired my refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Carol T.
10/2017
5.0
appliance repair
  + -1 more
Chris did an excellent job on the repair of both the freezer and gas burner on my stove. He always gives an explanation as to what he is doing, and I feel that he is very honest. He helped me trouble shoot over the phone regarding my dryer that was slowly going out. That conversation helped me decide that replacing the dryer would be a better option once we talked about cost to repair. He was so nice to help me over the phone rather than charge me for a visit. I have had no trouble referring him to my friends and family.
Description of Work: I have used this company twice. One time to repair a freezer, and the other time to repair a gas stove burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter V.
09/2017
5.0
appliance repair
  + -1 more
Chris diagnosed the problem quickly. He had to order a valve and came back 4 days later to finish the job.
Description of Work: Leaking dish washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Peter B.
07/2017
3.0
appliance repair
  + -1 more
Gave estimate over the phone of more than $340 and recommendation to purchase another (5 yrs old). Said needed new control board. A friend with no repair experience looked up symptoms online, ordered different part than what Chris had said and put in replacement button panel only in 5 min. Now works fine. Cannot say he would have given the same diagnosis if I had him actually look at the machine. In fairness he was not trying to sell me one of his new dishwashers
Description of Work: called to have estimate and evaluation on repair of Whirlpool/Kenmore dishwasher.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from PACIFIC BEACH APPLIANCE REPAIR
Sorry you feel this way. When someone calls me over the phone. I can only tell you what I think is wrong with it from my 25 years of service. To be exact I would need make model number and to actually come out and test machine to see if it needed control panel, control board or another part! Sincerely Chris. Pacific Beach Appliance Repair

Peter B.
06/2017
5.0
appliance repair
  + -1 more
Chris arrived within few hours of call. Made a temporary fix while parts were on order. Returned to install parts. Cost of labor was extremely low--especially for 2 visits plus time tracking down someplace that still had the now discontinued parts.
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B K.
05/2017
5.0
appliance repair
  + -1 more
They showed up promptly, diagnosed the problem and fixed it.
Description of Work: repaired ice maker in refig

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin K.
05/2017
5.0
appliance repair
  + -1 more
Friendly, responsive and got the job done. What more can you ask?
Description of Work: Oven door fix
Rating CategoryRating out of 5
Yes, I recommend this pro

Toshiye E.
03/2017
5.0
appliance repair
  + -1 more
Chris came out to check temperature in refigerator. He also show me how to use the dishwasher
Description of Work: The service was for diagnostic for kitchen appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan H.
02/2017
5.0
appliance repair
  + -1 more
Chris was very professional. After I left a voicemail, he contacted me promptly and made arrangements to come out the next day to repair my range. I was very pleased with the work, and also liked that he took the time to educate me about how the part worked.
Description of Work: The igniter failed on my GE range. Chris from PB appliance repair, came out and replaced the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William H.
01/2017
5.0
appliance repair
  + -1 more
It was excellent! They were the best.
Description of Work: They came out to fix the refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tony S.
01/2017
5.0
appliance repair
  + -1 more
The problem was identified within a few minutes of the visit and fixed.
Description of Work: Troubleshoot and fix refrigerator control panel for water and ice dispenser.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Alan Y.
01/2017
5.0
appliance repair
  + -1 more
Diagnosis was that the board was shot. Repair cost was probably not worth it at this time.
Description of Work: An evaluation of our refrigerator and whether it was worth salvaging

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Ronald H.
01/2017
5.0
appliance repair
  + -1 more
Company followed up quickly, scheduling my appointment for the next day. Technician arrived on time and quickly removed and replaced the pump.
Description of Work: Removal/replacement of washing machine pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
12/2016
5.0
appliance repair
  + -1 more
Have used this provider for repair work several times. Always has given excellent service; reliable and reasonably priced.
Description of Work: Washing machine repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4401 Jutland drive, San Diego, CA 92117


Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

PACIFIC BEACH APPLIANCE REPAIR is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

PACIFIC BEACH APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PACIFIC BEACH APPLIANCE REPAIR does not offer free project estimates.
Yes, PACIFIC BEACH APPLIANCE REPAIR offers eco-friendly accreditations.
Yes, PACIFIC BEACH APPLIANCE REPAIR offers a 10% senior discount.
No, PACIFIC BEACH APPLIANCE REPAIR does not offer emergency services.
Yes, PACIFIC BEACH APPLIANCE REPAIR offers warranties.
PACIFIC BEACH APPLIANCE REPAIR offers the following services: All major appliance repairs,. Service on over 40 major-brand appliances. Specializing in high end, built-in refrigerators (KitchenAid, Sub-Zero & Monogram)

Contact information

4401 Jutland drive, San Diego, CA 92117


Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM