Description of Work: Packed two PODS very well. Listening to my requests and tried to fit as much of my household into them as they could. PODS did not estimate the right size and I was forced to leave 1/3 my household behind(Garage and yard and files and books). Driver volunteered to pack separately and send to me directly some very personal valued items which he did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Michelle D.
02/2008
2.0
moving companies
+ -1 more
Well, my stuff made it EVENTUALLY but it cost almost $500 more than I was initially quoted and it was like pulling teeth. Plus, the man who was driving the truck that finally delivered the stuff was verbally abusive to me and I felt like I was taken advantage of. So, my stuff was all in fine shape and all in my home but it was by no means a seamless process. By the way - it took 21 days from the time I closed on my house (despite letting them know the closing date) for the stuff to get here. Yes, technically, that is within the limits but it was not the BEST customer service considering I had to call nearly every day, several times a day. And, was told my stuff would be there on one day and then didn't get there until the next day. All in all, the back end was horrible.
Description of Work: They picked up my stuff and moved it from my home in San Diego to storage for a couple months and then to the East Coast.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$2,000
JOHN R.
12/2006
1.0
moving companies
+ -1 more
Initially very friendly and helpful. Said that they were not very busy and it wouldn't be a problem. Told me arrival time would be between 2-4pm, but might be closer to Noon to 1PM. I waited until 4pm and called them to see when they would show up. Sales person said the movers were just leaving the dispatch area and would be there shortly. At 5pm I called & was told the movers just left and were maybe stuck in traffic. Couldn't give me a definite time they would show up since its now rush hour traffic. I finally had to force the sales rep. to call dispatch to contact the movers to give me a call as to when they would really show up. No apology for misrepresenting the truth every time I asked for a timeframe. After I complained and said that I had been waiting since Noon, I asked for a discount but was basically told "no way!"
Description of Work: Needed 3 large pieces of furniture moved from my garage to upstairs bedroom.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage
FAQ
MOVE PLUS INC is currently rated 2.7 overall out of 5.
Yes, MOVE PLUS INC offers free project estimates.
No, MOVE PLUS INC does not offer eco-friendly accreditations.
No, MOVE PLUS INC does not offer a senior discount.
No, MOVE PLUS INC does not offer emergency services.
No, MOVE PLUS INC does not offer warranties.
MOVE PLUS INC offers the following services: WRAPPING AND PACKING, LOCAL MOVES, LONG DISTANCE MOVES AND STORAGE.