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Metro Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

METRO FLOORING is a family owned business with over 95 years experience. Our goal is to create the home of your DREAMS. With qualified designer associates at your fingertips, we can give you that designer quality home, coupled with guaranteed installation while being one of the most competitive company's in San Diego.

Business highlights

35 years of trusted experience

Services we offer

All floor coverings, window treatments, granite countertops and bathroom/shower remodel.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.632 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
13%
3
9%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.9
Showing 26-32 of 32 reviews

Ann M.
10/2017
5.0
hardwood floor
  + -1 more
It was excellent all around.
Description of Work: We purchased tile and wood from them to have our floors replaced after a flood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary F.
10/2015
3.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: We were looking for flooring for a remodel project. We did not choose to deal with Metro Flooring because we didn't like the way they do business. We like to have full transparency about the manufacturer of the products we buy.
Rating CategoryRating out of 5

JOHN P.
04/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: We found the tile we were looking for at their showroom. Made in Italy, the tile was expensive but made the Home Depot equivalent look like garbage. The installation went smoothly and the workmanship was excellent. No complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Sarah S.
11/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Great job
Description of Work: Tile flooring and carpet throughout our large home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Aaron K.
06/2014
5.0
hardwood floor
  + -1 more
unknown
Description of Work: The work will be performed in August. The sales rep David was very good and the owner has been very nice. We look forward to a good install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Metro Flooring
Thank you very much for your business. We strive to make all of our customers are happy and we appreciate your review. Please let us know if we can help you with any other flooring, window treatments or granite counter top needs.---Mike Swidler

SHERI N.
07/2006
1.0
carpet installation
  + -1 more
I did not buy carpet from this company due to the pushy sales pitch. They do not let you take samples home. The sales person will only bring samples to your house when they come out to measure! The sales person became ''huffy'' when we told her that we don't make any impulse decisions and without samples we could not accept her ''great deal''.
Description of Work: Did not hire

Rating CategoryRating out of 5
value
3.0
professionalism
1.0

$5,500

Response from Metro Flooring
IT MAY BE CUSTOMARY FOR OTHER COMPANY'S TO RELEASE SAMPLES, BUT THESE ARE OUR TOOLS TO SELL WITH AND IN A LOT OF CASES, CUSTOMERS "FORGET" TO RETURN SAMPLES OR GET MAD WHEN WE CALL TO RETREIVE THEM. SO OUR POLICY IS SIMPLY TO NOT LET SAMPLES OUT, BUT WE WOULD BE MORE THAN HAPPY TO BRING THE SAMPLES WHEN WE COME OUT FOR A FREE MEASURE AND ESTIMATE. THIS CLIENT DIDN'T EVEN GIVE US A CHANCE TO DO ANYTHING EXCEPT TRY TO SELL HER SOMETHING AND WE GOT BAD REMARKS BECAUSE OF THAT. I AM OK WITH MY SALES STAFF BEING A BIT STRONG WITH SOME CLIENTS, ESPECIALLY WHEN A LOT OF CLIENTS ARE NOT WILLING TO TALK TO OUR SALES STAFF. REMEMBER YOU CAME INTO OUR STORE, ALL WE'RE TRYING TO DO IS HELP YOU. WE ARE SORRY ABOUT THE PUSHY SALES TECHNIQUE BUT IT IS SELLING AND SOME SALES PEOPLE REALLY WANT TO HELP YOU. REMEMBER, THEY ARE TYING TO MAKE A LIVING. METRO FLOORING TRIES TO OUR BEST ABILITY TO MAKE EACH AND EVERY CUSTOMER HAPPY! IF WE DID SOMETHING WRONG, 99 OUT OF 100 WILL SAY WE TRIED TO MAKE THINGS RIGHT AND WENT OUT OF OUR WAY TO BREAK THE MOLD OF WHAT A "GREAT CONTRACTOR" SHOULD BE. I HAVE YET TO FIND A COMPANY THAT TREATS ME LIKE I TREAT MY CUSTOMERS, PERIOD! WE WILL GIVE YOU GREAT PRODUCT, INSTALLATION AND SERVICE IF JUST GIVEN THE CHANCE TO DO SO. MIKE SWIDLER, CFO,CIO METRO FLOORING

KIM B.
10/2004
5.0
carpet installation
  + -1 more
THEY WERE EXCELLENT FROM START TO FINISH. I WAS IMPRESSED WITH THEIR VERY LARGE CARPET SHOWROOM AND I REALLY LIKED THE SALESMAN. HE PUT ME AT EASE AND WAS VERY WILLING TO WORK WITH ME AND MY TASTES. HE EVEN RECOMMENDED TAKING OUT OUR OLD CARPET OURSELVES IN ORDER TO SAVE SOME MONEY. HE RECOMMENDED AN EXTRA PLUSH PADDING UNDERNEATH THE CARPET, WHICH HAS BEEN THE ENVY OF ALL OF OUR FRIENDS. EVERYONE WHO STEPS ON OUR CARPET COMMENTS ABOUT HOW SOFT IT IS! THE WORKMEN ON THE DAY HAD A VERY HUGE TASK TO MATCH THE PATTERNED CARPET IN THE SITTING ROOM - WHICH WAS SO LARGE THAT IT NEEDED A SEAM. THEY ALSO HAD TO PATTERN MATCH THE ENTIRE STAIRWAY! WHAT AN ENORMOUS CHALLENGE. BUT AS PROMISED BY THE SALESMAN, HE SENT HIS BEST INSTALLER WHO HAD BEEN IN THE BUSINESS FOR 20 YEARS AND THE JOB WAS DONE PERFECTLY. IT LOOKS AMAZING AND WE ARE THRILLED WITH THE RESULT. THE WORKMEN WERE PUNCTUAL AND PROFESSIONAL AND MADE SURE TO CLEAN UP AFTERWARDS.
Description of Work: HAD NEW CARPET INSTALLED IN OUR DOWNSTAIRS SITTING ROOM, ENTIRE UPSTAIRS (4 BEDROOMS) AND STAIRWAY. TWO DIFFERENT TYPES OF CARPET - THE STAIRS AND SITTING ROOM WERE THE SAME BOLD PATTERNED PRINT WITH THE UPSTAIRS LANDING AND BEDROOMS BEING A PLUSH SOLID.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000
    • 1
    • 2(current)

Contact information

7340 Miramar Rd Ste 100, San Diego, CA 92126

www.metroflooring.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Window Treatments

FAQ

Metro Flooring is currently rated 4.6 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Metro Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Metro Flooring offers free project estimates.
Yes, Metro Flooring offers eco-friendly accreditations.
No, Metro Flooring does not offer a senior discount.
No, Metro Flooring does not offer emergency services.
No, Metro Flooring does not offer warranties.
Metro Flooring offers the following services: All floor coverings, window treatments, granite countertops and bathroom/shower remodel.

Contact information

7340 Miramar Rd Ste 100, San Diego, CA 92126

www.metroflooring.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM