Level Up Contracting, established in 2012, is a premier general contractor dedicated to elevating construction standards in the San Diego area. We specialize in delivering top-notch residential and commercial construction services, ensuring precision, quality, and a commitment to exceeding client expectations. From renovations to new builds, we take pride in leveling up the construction experience for our valued clients.
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It went very well until I discovered they had taken $980 in cash from my money box. I simply did not think about moving it as I had told them not to do anything with the cabinet on which I keep it. I contacted the company and he interviewed the cleaners and even brought them to the house to show them where the money had been. They denied having taken it and there was no way I could prove that the money had even been there. The only way to resolve this is to take them to small claims court and that would again be just my word against theirs. So - I WILL NOT be hiring them again.$18
Description of Work: I needed a deep cleaning of my whole house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,885
Response from Level Up Contracting Inc
Thank you for your feedback. Per what we have talked about, the issue of the money you told us about was resolved, since you have mentioned to us that your roommate might probably have taken the money. We have investigated this issue from our side and the result was that non of our cleaners have taken or even saw the wood box nor the money. In addition your roommate was around the shelves where the money box was at the entire time of the cleaning and you have also agreed on that.
mark O.
11/2017
5.0
countertops, house cleaning, window cleaning, floor cleaning
+ 2 more
The person arrived right on time. She was friendly and polite. She started right in and we left her alone, we could hear her working away. After 4 hrs. she had finished exactly what we had agreed to. The floors and counters were really clean. We had no complaints. We contacted Al to repeat the service again this month.
Description of Work: I requested 4 hrs. of cleaning. Al came over and discussed what I could expect from 4 hrs. of work. I accepted and we set a date for cleaning my kitchen, family room, dining and living room floors and surfaces (counters, tables etc).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Ilse C.
10/2017
4.0
house cleaning
+ -1 more
Very slow. It took her 2-1/2 hour for the master bath only. Then forgot to clean a glass shelf.
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Kim L.
10/2017
5.0
house cleaning
+ -1 more
Friendly professional team that I will invite back help me deep clean the parts of my condo that are hard for me.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Maureen P.
10/2017
5.0
house cleaning
+ -1 more
The servicer was polite and on time. The cleaner was thorough and very friendly. Excellent Job!
Description of Work: Housecleaning after move out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick C.
10/2017
5.0
blind cleaning, house cleaning, floor cleaning
+ 1 more
they showed up with 4 men and really turned to. great job. the moved, and cleaned under and around every thing, window tracks etc.. great job.
Description of Work: total house deep cleaning, ad some maintenance in prep for a sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
William H.
09/2017
4.0
house cleaning
+ -1 more
OK - could have made somewhat more progress in the hours allotted.
Description of Work: General clean-up
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marilee A.
09/2017
5.0
house cleaning
+ -1 more
I originally purchased the deal for 1 person for 4hrs, but after talking with AL, I decided to pay for a second person to help Maria and Rosa did a great job! I enjoyed having them in my home. The tile floors and baseboards thru out the entire condo that were so filthy in the beginning looked great after these ladies were finished.
Description of Work: The people who moved out of our rental left it a mess. After cleaning for 2 weeks, I knew I couldn't handle the entire thing myself, so I contacted Kristina and Jareds for help. AL was able to get me on the schedule quickly. He came to the condo himself to look at what I needed done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LYNNE R.
08/2017
5.0
house cleaning
+ -1 more
If you want a clean house with people who are consistent and responsible, this is the company for you. They may cost more, but they are more than worth it. Al is great and Rosa is awesome.
Description of Work: Routine house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Serena M.
08/2017
5.0
house cleaning
+ -1 more
Wonderful company to work with. Al is very nice and communicative. I was very happy with their attention to detail.
Description of Work: Deep clean rental unit for new move-in.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Molly R.
08/2017
5.0
house cleaning
+ -1 more
Al and his team of three cleaners arrived right on time. We walked through the rooms they'd be cleaning and discussed particular areas of concern in each (oven, fridge, hard water stains on faucets, etc.). Al also explained that this was a new crew, so they might not be the fastest, but he promised they'd be thorough. Sure enough, they were. Maria, Gina, and Leroy did a phenomenal job -- everything was sparkling clean when they left. They also did some extra things like vacuuming and sweeping the main living room right before they left, and Leroy took out a bunch of trash that we'd piled up as we were packing -- it wasn't even their cleaning trash. The last thing of note was that Maria saw one of my earrings as she was loading their vacuum into their car. She rescued it from the vacuum canister and rushed back to hand it to me. I really can't say enough good things about this experience -- the team was helpful, honest, thoughtful, thorough, and friendly. I would use Kristina and Jared's again, and I would recommend them to anyone.
Description of Work: We were moving out of our rental of 7.5 years and realized we needed help cleaning if we were going to move out on time. We called at the last minute, and Al was so helpful and willing to accommodate us. Al only had a half-day available, so we decided to focus on areas that needed the most cleaning -- the kitchen and bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dinah H.
07/2017
5.0
house cleaning, floor cleaning
+ 0 more
Rosa got here on time when they said someone would be here. She asked me what I wanted done in the 4 hrs she would be here. I told her the important things that I wanted done, and she did them professionally and great service.
Description of Work: Vacuumed family room, kitchen, dining, living room and two bathrooms. Mopped floors in various rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Ben C.
06/2017
5.0
house cleaning
+ -1 more
These guys did an impeccable job both times I've hired them. In the ten years that I've hired cleaners not one has done as detailed a cleaning job as these guys. The owner is great, highly communicative, and cares deeply about customer satisfaction and quality work by his team. After these two one time jobs I am definitely going to sign them up for regular cleanings. These guys do a lot of the things that other cleaners cut corners on - things like not dusting baseboards/doorframes, leaving small boxes unmoved where things could be easily cleaned, rugs, closets, etc - but these guys take care of everything the first time every time. Really impressed.
Description of Work: Hired them twice, once for regular house cleaning and another time for a deep clean.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RUTH P.
06/2017
5.0
countertops, house cleaning, window cleaning, floor cleaning
+ 2 more
Superbly. I am pleased with the professionalism of Kristina and Jareds Cleaning Service and the outstanding service provided.
Description of Work: Kitchen tile floor cleaned, wood floors cleaned, many mirrors, including sliding glass doors cleaned. Vanity and kitchen were made spotless, including interior microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon E.
05/2017
4.0
house cleaning
+ -1 more
They did ok. It wasn't a perfect job, but it was a great relief. It had gotten pretty bad around here. We had no cause or an real complaint. The floors were real streaky when they got through. It could have used another clear rinse. We are not complaining really. Price was reasonable. It seemed appropriate. They were on time as much as you could be on time considering the freeway. He works for somebody else.
Description of Work: They cleaned the kitchen, mopped the floors. He vacuumed the living room. He worked mainly the kitchen, dining area, and living room.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
J. Michael C.
05/2017
5.0
house cleaning
+ -1 more
I have been with K&J Cleaning Service since it's inception when it was formerly "Kristina and Jared's Cleaning and Handyman Services." After a somewhat rocky start when it was starting up, I am particularly pleased with the work of Vincent, one of the workers, (and Al, the proprietor/manager). Vince provides that extra "something" that is vital in home care (and does it pleasantly and with apparent joy).
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Aida F.
05/2017
2.0
house cleaning
+ -1 more
Date of service was postponed several times by agency and when finally somebody came to clean the house did not do a good job. Very light cleaning: didn't dust, didn't washed dishes, bathroom tubs were left with a black circle around the drain, and other basic cleaning things were missed.
Description of Work: House cleaning.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$99
Sue M.
04/2017
3.0
house cleaning
+ -1 more
I have an 1800 sq foot house. I live alone, My house is clean & neat. I wanted a general cleaning. They asked me what was most important to me, because they could not clean my whole house in the 4 hr window. I said the bathrooms, family room, kitchen were most important. They said they could not do all that in the four hours. So I said the most important things to me was the bathrooms & didn't want them to leave without doing the floors. And that is all they did in 4 hours, the bathrooms & floors. The bathrooms include, a powder room, used only for guests & is neat & clean, the master bath, which is not moldy or dirty, no soap scum build up in shower or on the shower door & the hall bath, used when I have company stay, Then they vacuumed the carpet & washed the kitchen floor & tile floor in the entry & dining area. What they did was excellent. They paid attention to detail. But I've had house cleaners many many times over the years so I know what cleaners do in a 4 hour period of time, as well as what I can do. I was going to check them out to see if I would want them on a regular basis. i was not happy with what they were able to accomplish in that time. I told the gentleman that, He said they don't just go in & wipe up. They do the job to really get things clean. I will say what they did was good work, just very slow. i would not hire them again.
Description of Work: General Housecleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$99
Response from Level Up Contracting Inc
Thank you for your review. The team that came to your place was honest from the beginning, and did everything they can do under the price you paid, also the guest bathroom was full of soap scum building up and the bath tub was really in a bad shape, they had to scrub it to make it looks excellent, as well your master bathroom, yes it was neat, but its a big one and it need the time to wipe it down. The rest of the house and the floor was full of dog hair, dust, and was not neat as you mentioned, they had to vacuum everything and even move out the floor rags, even vacuum under the bed and tables. However you even mentioned that what they did was excellent, and for 1800 sq ft house, to get an excellent job it will need more than 4 hours, and we did told you that before they start. Do you want us to finish the whole house under the 4 hours range, but with a bad cleaning? We feel bad when we read a review like that, because what we did was excellent ( under your words ) and still you gave us a C, that's not fear. Thank you so much for your review.
LYNNE R.
04/2017
5.0
countertops, house cleaning, ceiling fans, doors
+ 2 more
They did a fantastic job. Even my mother was impressed.
Description of Work: They deep cleaned my patents' house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ilse C.
04/2017
4.0
ceramic tile, house cleaning
+ 0 more
They were very thorough and the 4 hrs I booked were not enough time for the detailed cleaning they did. What was done was great.
Description of Work: General cleaning of 2 Bedroom Condo
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Alan C.
04/2017
5.0
house cleaning
+ -1 more
The cleaning of the bathrooms far exceeded my expectations. They were much, much cleaner than I had ever managed on my own. The wood floors look great too. I highly recommend the service.
Description of Work: General cleaning of living area, bathrooms, kitchen, etc. But specifically, I wanted my old wood floors throughout the house cleaned without damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Carol L.
04/2017
3.0
house cleaning
+ -1 more
The first time, was good, but the second and third were fair. I'm going to end up going with someone else. I'm sad that the business was sold and is now being run by someone else. The first person that came out was with the original owners, and the last two times where with the new people. I really wish they would charge by the hour because my house doesn't need 4 hours worth of cleaning. Try them for yourself, but I'm being cautious.
Description of Work: They've come out to clean my house 3 times.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$120
Response from Level Up Contracting Inc
Im really sorry to hear that, and please let us know if there anything we can do to fix it, the only thing, I believe that the same person was send to your place the 3 times, and per your request, as well the pricing policy was never changed from the old management to the new one. We are ready to offer you anything that will make you happy. Thank you so much
Tiffany A.
04/2017
5.0
house cleaning
+ -1 more
Ultimately it went well. The housekeeper arrived right on time and worked very hard to get my house clean in the time allotted. The company was ultimately very professional. The Saturday before my Monday morning cleaning, they called to cancel my service as their cleaner had become unavailable. I politely asked for a refund as I needed the service done that day in advance of arriving guests and my request was going to be granted. They then called back within the hour to say that they'd found another housekeeper to perform the service. I really appreciate that they ultimately honored the appointment. Wish we hadn't had to go through the stress of the cancellation first, though.
Description of Work: I needed a thorough housecleaning in advance of out-of-town guests arriving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
David E.
03/2017
5.0
house cleaning
+ -1 more
They did a very thorough job. The cleaners were on time, friendly and did exactly what I asked them to. After letting my previous house cleaning service lapse a year ago I will be sticking with Kristina and Jareds
Description of Work: Cleaning of bathrooms and bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jenny K.
03/2017
3.0
house cleaning
+ -1 more
It was just ok. We live in a small condo so 4 hours of work should be plenty of time to clean. I had two small requests, time permitting, to sweep the leaves off the back porch and to fold the clothes I took out of the dryer the night before. I tipped quite well because im aware that this isnt what they normally do. They did do the things, but thet left me a snarky note about it so I decided I would not be using them again.
Description of Work: House cleaning.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Response from Level Up Contracting Inc
Thank you so much for your review. We just want to apologize for the note that you felt it snarky, however we just meant to let you know that our service does not include yard work and laundry, and we still did what you requested to make you happy. Honestly we don't believe we deserve a C review because we are cleaning company and we did a good cleaning job in your place and did all your request as well.
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*Contact business to see additional licenses.
Service Categories
Handyman Services,
Countertops and Backsplashes,
Ceramic Tile,
Ceiling Fans,
Doors,
Kitchen and Bath Remodeling,
General Remodeling,
Interior Painting,
Patios,
Decks and Porches,
Stone and Gravel,
Drain Cleaning
FAQ
Level Up Contracting Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Level Up Contracting Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Level Up Contracting Inc offers free project estimates.
Yes, Level Up Contracting Inc offers eco-friendly accreditations.
Yes, Level Up Contracting Inc offers a 5% senior discount.
No, Level Up Contracting Inc does not offer emergency services.
Yes, Level Up Contracting Inc offers warranties.
Level Up Contracting Inc offers the following services: Commercial & Residential Construction, Improvements & Handyman.
Electrical & plumbing, home improvement, construction and more for projects over $500.