JEFF ISBER CARMEL VALLEY PLUMBING

This company was recommended by neighbors. Jeff Isber showed up on time and fixed the problem I was having with my toilet. He gave me a five year guarantee and I was happy with the results.

MR. ISBER WAS ON TIME, CAME WITH AN ASSISTANT, PREPARED TO DO THE JOB. I ASKED THAT HE HANG THE NEW FIXTURES AT THE SAME HEIGHT AS PREVIOUS ONES, THEN AGREED THE DINING ROOM FIXTURE SHOULD GO HIGHER. HIS ESTIMATE WAS QUITE HIGH, BUT I AGREED. HE DID THE WORK AND I PAID HIM (AND HIS ASSISTANT) $300 FOR THEIR 1 1/2 HOURS OF WORK. WHEN MY HUSBAND CAME HOME, HE SAW THE ENTRY LIGHT WAS A FOOT HIGHER THAN THE PREVIOUS ONE, CALLED MR. ISBER TO ASK HIM TO COME BACK AND CORRECT THE ERROR, BUT MR. ISBER GOT DEFENSIVE AND THEN HOSTILE, REFUSING TO COME BACK AND BECOMING VERBALLY ABUSIVE. I FILED A REPORT WITH THE BBB, AND INSTEAD OF ADDRESSING THE ISSUE OF HIS ERROR IN HANGING THE FIXTURE AT THE WRONG HEIGHT, HIS REFUSAL TO COME BACK, AND HIS VERBAL ABUSE, HE TRIED TO MISDIRECT THE FOCUS BY CLAIMING THE PROBLEM STEMMED FROM A FAMILY ARGUMENT BETWEEN MY HUSBAND AND MYSELF, A COMPLETE FABRICATION.

I HIRED HIM BECAUSE HE HAD DONE A LOT OF THIS KIND OF WORK IN THE NEIGHBORHOOD. I DID GET A BID THAT WAS HIGHER FROM ANOTHER COMPANY. HE DID DROP SOME SOLDER ON THE CARPET THAT LEFT BURN MARKS. I WAS ABLE TO FIGURE OUT THE UNDER CABINET LIGHTS AND HOOK THEM ALL UP TO A DIMMER. I LOVE THE WORK, BUT THOUGHT IT WAS PRICEY.