They checked everything for leaks, and just everything they could think of. It turns out my neighbor may have been using my outdoor faucets to water their garden. They capped all but one of the faucets and my bill hasn't been double yet.
Description of Work: My water bill doubled so I had them come out to find the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Susan B.
02/2016
4.0
plumbing
 + -1 more
I had them put a disposal in. It cost $300. Generally I like them a lot. I just would have preferred a different disposal, that's the only reason I'm down grading him a little bit. I like the fact that he's very very clean and he does clean up after himself and he's always done a good job. Interactions with him are very good.
Description of Work: I had them put a disposal in.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Chris B.
08/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: I have a problem with the gas connection to my fireplace. It became disconnected in the wall. Brien came out to look at it, spent almost an hour troubleshooting and finally concluded they could not help (it is a construction issue, not plumbing). They were very honest about it and considerate of how they did their troubleshooting without creating an even bigger problem. As soon as they concluded it was beyond their capability, they shut it down. I would use them again because of their honesty and consideration.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert K.
08/2015
5.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
Susan B.
07/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: They have been my plumber for over 10 yrs. Very professional and punctual. Jon had install new hot water heaters and re-seated toilets... and everything in between
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
THERESA P.
11/2014
5.0
plumbing
 + -1 more
I smelled gas in my laundry room when my dryer was on but the gas odor was intermittent so I thought it was just my imagination.. I contacted J.A. Brien and spoke to Cheryl in the office and she scheduled an appt. Jon came out and said that the gas valve was leaking and he replaced it within a few minutes. He showed me the bad part and explained why the valve was leaking intermittently. That made me realize that the gas I was smelling wasn't just my imagination. These guys were GREAT and they will be the only plumber I will ever use!!! These guys are STELLAR!
Description of Work: Replaced gas valve in laundry room for gas dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Karenmary P.
03/2013
5.0
plumbing
 + -1 more
We hired JA Brien after a friend recommended the company. (This was after we'd hired a big, corporate plumbing company that sent out a plumber who did not know what he was doing.) Jon is very knowledgeable and pleasant to be around. He's not the least expensive plumber around but he's good at his job. Jon is good at prioritizing, he's personable, and he'll drop everything to be there if you have a plumbing emergency. His manager, Cheryl, has wonderful people skills.
Description of Work: Installed a water line, replaced a leaking faucet, changed a shower head, changed a toilet, repaired a leaking pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
karen Z.
02/2013
5.0
plumbing
 + -1 more
The price given was a little high. They had office manager that you can talk to and it was very easy to work with them.
Description of Work: They came out to give an estimate for re-plumbing for new fixtures and a new water heater.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Arleen R.
04/2009
2.0
plumbing
 + -1 more
It did not go well. The plumber that came and represented the company tried to talk me into doing things that I did not feel that I needed. He tried to scare me into doing more things, which I did, but was upset with myself for doing it. He even tried to get the painter to regrout one of the toilets because he didn't want to wait until the painter got out of the room!
Description of Work: Reinstall toilets after ceramic tile installation.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$900
Patricia L.
09/2008
5.0
plumbing
 + -1 more
We remodeled a couple rooms a few years ago and since then we have used them for any plumbing needs. They speak in plain English when describing work and their prices are very fair and I trust them a lot!
Description of Work: Plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LIZ A.
06/2008
5.0
water heater repair
 + -1 more
I am very pleased with their work. I have used them for years. They seem like family because they send us Christmas cards and everything. They have very personable service.
Description of Work: They replaced my water heater. They also removed the old one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
MOIRA B.
08/2005
5.0
plumbing
 + -1 more
ON TIME, POLITE, REASONABLE PRICE and HELPFUL.
Description of Work: UNBLOCKED CLOG IN KITCHEN SINK/PIPES. INSTALLED IN SINK GARBAGE DISPOSAL.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters
FAQ
J A BRIEN PLUMBING is currently rated 4.6 overall out of 5.
No, J A BRIEN PLUMBING does not offer free project estimates.
No, J A BRIEN PLUMBING does not offer eco-friendly accreditations.
No, J A BRIEN PLUMBING does not offer a senior discount.
No, J A BRIEN PLUMBING does not offer emergency services.