This site advertises Hearth and Home, but a substandard company called San Diego City ChemDry shows up and are horrible people. They damaged my mom's ceiling telling us that the roof was leaking and they would fix it for $450 but lowered it to $375. Their fix was to put 1 blower in the room for the #375 and I could have easily done that for $50 by purchasing a fan from Home Depot. ChemDry Corporation will not help resolve the issue. They said he went "outside the scope" of his duties and they have nothing to do with his franchise (even though he represents ChemDry). Rob has a filthy mouth telling me that my 99 yr old mom and I were "welfare people trying to set my company up to get a free ceiling" and also called me a b****. Such professionalism. Beware of Hearth and Home and San Diego City ChemDry because the upcharge without your knowledge and forces the payment in the end. They will damage your home and not take accountability. I have read other reviews stating the same about him being rude and overtalking you. When I addressed the damaged ceiling he started screaming at me and cussed me out. He over talks you and insults you. Told me he had "Mexican family and friends who will fix the ceiling." He touched the panel and said that he will go get a replacement. Walked out the door and never came back to fix it with his "Mexican family."
Description of Work: Carpet cleaned without an upcharge and the promise to fix the ceiling that he ripped down but that never happened
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$240
richard C.
07/2013
5.0
carpet cleaners
+ -1 more
Hearth and Home Chem-Dry did an excellent job. The carpets look better than ever. They were professional, friendly and efficient. This was the second time I used their services and I will use them again.
Description of Work: Cleaned the carpet in my family room the hall way and master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
Lawrence K.
05/2012
5.0
carpet cleaners
+ -1 more
They were awesome. We called them yesterday (Memorial Day) and they actually offered to come out that day even though it was a holiday. We had them come today and they did a great job. They were very polite, very clean, and very professional. Their price was also very reasonable.
Description of Work: We had them clean the carpets in our 3 bedroom house.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Water & Smoke Damage,
Upholstery Cleaning
FAQ
Hearth & Home Chem-Dry is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Hearth & Home Chem-Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hearth & Home Chem-Dry offers free project estimates.
No, Hearth & Home Chem-Dry does not offer eco-friendly accreditations.
No, Hearth & Home Chem-Dry does not offer a senior discount.
Yes, Hearth & Home Chem-Dry offers emergency services.
Yes, Hearth & Home Chem-Dry offers warranties.
Hearth & Home Chem-Dry offers the following services: Residential & commercial carpet, upholstery, tile and stone cleaning & water damage restoration.