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CRAFTSMAN FOUNDATION REPAIR

4.9(
32
)

Foundation Repair, Concrete Pouring and Repair, Concrete Leveling,

... +2 more

About us

California Licensed Foundation Repair Contractor. Currently 14 Employees. We rarely use subcontractors, especially not for our core repair work. Lic. # 685993 General Contractor License (B-1) and Specialty Contractor (c-61/d-30) Foundation Repair License. Certified Lead Renovator. Free estimates in San Diego, La Mesa, El Cajon, Poway, National City. May be able to do free estimates in North or East San Diego County depending on work load. PLEASE CONTACT US VIA TELEPHONE as we have only one estimator (Larry Teves) and other methods of contact such as Angie's list are not checked daily. We are a Vintage home specialist, with 25 years of experience. We specialize in Residential Home repair including Victorian, Craftsman, Spanish, Art Deco, Ranch, and other styles of houses. We do not typically perform work on raised foundations with steel piers such as manufactured homes or mobile homes or repairs to post-tension slabs. We have performed over 1800 jobs throughout San Diego. We have worked on houses ranging in age from 1889 to the present. We are located on Adams Avenue, in the Normal Heights community of San Diego. Customer service is out priority!

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

FOUNDATION REPAIR, RASIED FOUNDATIONS, SLAB FOUNDATIONS, VINTAGE HOMES, FLOOR LEVELING, STEMWALL FOUNDATIONS, POST AND PIER, PIPE PILES, UNDERPINNING, GEOTECHNICAL REPAIRS, EPOXY INJECTIONS, HOUSE LIFTING, TERMITE REPAIRS, REBAR REPAIRS, CAISSONS, GRADE BEAMS, DRAINAGE, FRENCH DRAINS, CRACK REPAIR, FREE FOUNDATION INSPECTIONS-Please note we do not do evaluations on properties without some indication of damage or issues as we do not write reports, only provide estimates for repair.

Services we don't offer

CIVIL ENGINEERING, GEOTECHNICAL ENGINEERING, SOILS REPORTS, STRUCTURAL ENGINEERING, ENGINEERING REPORTS, STRUCTURAL EVALUATIONS.

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

4.932 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
6%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 26-32 of 32 reviews
Heidi S.
05/2017
5.0
foundation repair
  + -1 more
Wonderful job.
Description of Work: Replaced all the posts and cement piers in my cellar and thenLeveled the floor.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael L.
06/2016
5.0
foundation repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Tristan B.
04/2015
5.0
concrete repair
  + -1 more
The workers were great.
Description of Work: I used Craftsman Foundation Repair for removing and replacing 800 square feet of foundation.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Laura U.
10/2014
5.0
foundation repair
  + -1 more
unknown
Description of Work: I chose Craftsman Foundation to install a new pier and post foundation under my 90 year old Spanish style home. They did an excellent job. They also repaired the stem wall and added new beams where needed. They are a very good company for this kind of work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Christine P.
11/2013
3.0
foundation repair
  + -1 more
See info above
Description of Work: This was the 2nd time I called to ask for an estimate. Just a note to the provider. The first time I called last year, I spoke to the same person I spoke to last year. He sounded like he just got out of bed, took a message and said he would pass the message on but never did so I never called him back. This time I gave it another try based on the 5-A rating reviews on Angie's List. Weeelllll, I sorta had the same experience. I told the person answering the phone about my previous experience and asked if he could be sure to relay the message. I did get a return call back (after I had already received a return call and confirmed that another company would come out and give us an estimate) at which time the provider told me that they were very busy. I got the impression that they didn't need anymore work as they wouldn't be able to get to us for awhile. He didn't do anything wrong but given the nature of the job and the amount of money it could potentially cost, I would expect a more professional interaction. Maybe I am the only one who had this experience (twice) but I would never call them again. Especially since the person who did contact us was so delightful, diligient and professional. Why bother with an unprofessional company when there are others out there ready to provide you with better service from the get go.
Rating CategoryRating out of 5
Response from CRAFTSMAN FOUNDATION REPAIR
As the owner and manager of Craftsman Foundation Repair, all facets of our operations are my ultimate responsibility. Particularly, I personally perform all the estimates. Having an additional estimator is not feasible in order to keep up my expectations of quality and high standards. This means that a large portion of the time I am in the field, performing an average of 4-5 estimates a day. Unfortunately, this means that I have either an answering machine or an assistant who takes messages when I am out, and I often have to return calls later than I would prefer. I have found that my clients appreciate my full attention and expertise when I help them with their foundation problems, and a majority of them are willing to wait a reasonable time for a return call. My goal is 24 hours to return calls, but it is not always the case. I am usually booked with estimates approximately 2-4 days out. Since I have no desire to become larger (which would mean changing how I do business) that means that at times the volume of calls and the expectations of all my clients are impossible to meet. In this modern world, with the internet and communications causing instantaneous answers and responses, an old school guy like myself has to at times disappoint potential clients. I am often called with a foundation "emergency" and find it is more likely either a desire for information due to fear (I understand this work can be scary), an expectation of instantaneous response such as you get from a larger company, or the need for a bid for a transaction for purchase and a lack of foresight on scheduling inspections. I have been doing this for almost 20 years, and only one instance comes to mind where the issue was an actual danger. In that instance (documented Nationally) there were several houses that slid down a hill in La Jolla. In that case, the movement was detected 2 months in advance, and was really a once in a lifetime event. Over the last 20 years, I have over 2500 satisfied clients. We do the best work in town. That is why we are so busy, and have been throughout this year. Also, like anybody else, I have family demands that I find more important than any company or job I might have. Perhaps we are a victim of our success, but I do apologize to any client that contacts us and we cannot adequately respond to their satisfaction. I can say it is not due to lack of effort. My typical week includes 50-60 hours of work just to keep up with the volume of calls and work, and I admit to being human. I have the responsibility of estimating and securing work for my hard working employees who have families to support, and if you have read this far you probably get the feeling that I am upset about this grade. If it was an actual client I would be contacting them directly to address their concerns. I would ask that anyone who comments on our company do so with the understanding that real people support their families with work that is very demanding and difficult. I would ask the reviewer to remove this review, and perhaps write a more meaningful review on the company they hired.
SHERRY S.
04/2005
5.0
concrete repair
  + -1 more
WORKERS ARRIVED ON TIME EVERYDAY. COMPANY OWNER OR SUPERVISORS WERE AVAILABLE TO ANSWER QUESTIONS, OVERSEE PROGRESS, AND TAKE CARE OF ANY PROBLEMS OR DETAILS. CONTRACT FOR WORK IS VERY PROFESSIONAL, CLEAR, SPECIFIC AND EASY TO UNDERSTAND. EFFICIENCY AND DEPENDABILITY OF WORKERS MADE A DIFFICULT PROJECT (LIVING WITHOUT A FRONT ENTRANCE/LISTENING TO JACK HAMMERS) MINIMALLY INCONVENIENT OR DISRUPTIVE THAN IT COULD HAVE BEEN.
Description of Work: DEMOLISHED AND REMOVED DEBRIS, OF EXISTING DAMAGED PORCH AND WALKWAY, FOR 80-YEAR-OLD HOUSE. REPOURED IN STYLE AUTHENTIC TO ORIGINAL HOUSE DESIGN WITH CONCRETE (ADDITIONAL ADDED COLOR). SEALED CONCRETE 30 DAYS LATER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,350
JENNIFER R.
10/2004
4.0
mudjacking
  + -1 more
THE OWNER WAS KNOWLEDGEABLE AND PROVIDED GOOD INFORMATION FOR THE ESTIMATE. WORKERS WERE VERY COURTEOUS AND ON THE DAYS THEY WORKED, THEY WERE EXTREMELY PUNCTUAL. HOWEVER, DURING THE JOB, THEY WERE SHORT-HANDED AT TIMES, CAUSING A DELAY IN COMPLETION. OVERALL, THOUGH IT WAS A GOOD EXPERIENCE WORKING WITH THEM.
Description of Work: LEVELED ALL FLOORS, JACKHAMMERED CONCRETE SLAB IN ONE ROOM AND REPOURED THE SLAB.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$24,000
    • 1
    • 2(current)

Contact information

3528 ADAMS AVE, San Diego, CA 92116

www.craftsmanfoundation.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Foundation Repair,
Concrete Pouring and Repair,
Concrete Leveling,
Earthquake Retrofitting,
Excavating

FAQ

CRAFTSMAN FOUNDATION REPAIR is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

CRAFTSMAN FOUNDATION REPAIR accepts the following forms of payment: Check,MasterCard,Visa
No, CRAFTSMAN FOUNDATION REPAIR does not offer free project estimates.
Yes, CRAFTSMAN FOUNDATION REPAIR offers eco-friendly accreditations.
No, CRAFTSMAN FOUNDATION REPAIR does not offer a senior discount.
Yes, CRAFTSMAN FOUNDATION REPAIR offers emergency services.
Yes, CRAFTSMAN FOUNDATION REPAIR offers warranties.
CRAFTSMAN FOUNDATION REPAIR offers the following services: FOUNDATION REPAIR, RASIED FOUNDATIONS, SLAB FOUNDATIONS, VINTAGE HOMES, FLOOR LEVELING, STEMWALL FOUNDATIONS, POST AND PIER, PIPE PILES, UNDERPINNING, GEOTECHNICAL REPAIRS, EPOXY INJECTIONS, HOUSE LIFTING, TERMITE REPAIRS, REBAR REPAIRS, CAISSONS, GRADE BEAMS, DRAINAGE, FRENCH DRAINS, CRACK REPAIR, FREE FOUNDATION INSPECTIONS-Please note we do not do evaluations on properties without some indication of damage or issues as we do not write reports, only provide estimates for repair.
CIVIL ENGINEERING, GEOTECHNICAL ENGINEERING, SOILS REPORTS, STRUCTURAL ENGINEERING, ENGINEERING REPORTS, STRUCTURAL EVALUATIONS.

Contact information

3528 ADAMS AVE, San Diego, CA 92116

www.craftsmanfoundation.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed