CONVOY AUTO REPAIR

Auto Service, Auto Inspections, Auto Painting,

About us

From routine auto maintenance to tune-ups to complex auto repairs, Convoy Auto Repair is a one-stop-shop for fast auto diagnosis, high quality parts and exceptional service. As a full-service auto repair shop, Convoy Auto Repair specializes in both domestic and foreign vehicles, as well as hybrid vehicles. Backed by our 3 Year / 36,000 Mile Nationwide Warranty.

Business highlights

49 years of trusted experience

Services we offer

We offer full service mechanical auto repair for foreign, domestic and hybrid vehicles. Our services include air conditioning, batteries, belts and hoses, brakes, engines, fleet repair, fluids and filters, heating and cooling, lighting and wipers, smog, starting and charging, steering, suspension and alignment, towing, tune ups, and general auto maintenance.

Services we don't offer

Auto painting

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.742 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
7%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-25 of 42 reviews

BEVERLY F.
06/2017
5.0
auto repair
  + -1 more
Very well. In spite of my tardiness, they were courteous, professional and fast. Will definitely use them again!
Description of Work: Smog check on my 2011 Toyota Avalon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William S.
06/2017
5.0
auto repair
  + -1 more
Noise that was coming from the power steering system was solved and at a much cheaper rate than was given by the dealership. I have since used Convoy again for other services and have been very pleased.
Description of Work: Power steering system was diagnosed with a much cheaper solution than was suggested at the Lexus dealership.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Randall L.
05/2017
5.0
auto repair
  + -1 more
work completed in a timely manner. Dropped off vehicle in morning and picked it up after work.
Description of Work: new brakes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Pat V.
08/2016
5.0
auto repair
  + -1 more
As we arrived in San Diego, driving from Phoenix, our A/C quit. We located Convoy Auto Repair through Angie's list. They worked us into their schedule for the next day. They couldn't find the cause, but they re-charged the coolant and it appeared to be working fine. Cost was about $140. Shortly after picking up my car the A/C quit, again. The problem was some sort of intermittent. This is one of the worst types of problems to fix, simply because you need the item to fail in order to fix it. Otherwise, you're guessing. Convoy arranged to work on the car again. They spent another full day on it and experienced the A/C failure only once, for a brief period of time. They recommended changing a relay (cost less than $40). They didn't charge any labor costs for the second day of work. During the rest of our stay in San Diego the A/C worked well and Convoy even called us to confirm that everything was still working. I've been back in Phoenix's desert heat for 2 weeks, and we've had no problems.
Description of Work: Car A/C Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elton H.
10/2015
5.0
auto repair
  + -1 more
The air conditioner had stopped putting out cold air due to loss of Freon. They recharged the system and found Freon leaks the hoses ware replaced and the system recharged, problem solved.
Description of Work: The service was very professional and the front office personnel were very friendly. They provided transportation to and from home while the work was being done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

ELIZABETH R.
10/2015
4.0
auto repair
  + -1 more
The cabin filter is like ten to fifteen dollars and yet they charged me $58 for the part and to install it. The brake fluid flush I guess it's comparable. The drive belt was a little pricey at $142 for two belts. I'm checking that there doing it and so far my car is running fine. Since then I did return and have a second oil change but I'm not having there other recommended work done such as transmission service, or fuel injection service, which I looked up and that's really not that necessary. The struts, it was $1500, just under 1500 dollars $1498 and that might be comparable and so I asked them if they could drive me to work and they said they only have a three mile radius and my work is just 5 miles. I thought very poorly of them, I thought you're losing a 1500 dollar job because you won't go out of your radius.
Description of Work: They did auto repair service. I got the drive belt changed, cabin filter and tray changed, brake fluid flush and a tune up which included the spark plugs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$292

Daniel V.
08/2015
2.0
auto repair
  + -1 more
The a/c does not work as well as it used to. It is better than it was before the repairs but it takes a long time to get cool and does not blow very cold even after it has been running a long time at full blast. I expected much more for such a high price tag.
Description of Work: Repaired my a/c system

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$1,200

Response from CONVOY AUTO REPAIR
You have an industry best warranty of 2 years / 24,000 mile nationwide warranty. All parts and labor we provided are 100% covered. We will contact you to schedule a review of your situation. Please reach out to us to schedule an appointment if your contacts have changed. We will make the needed warranty repairs for you and/or determine what is causing this lack of air conditioning. If you are local we can arrange transportation to work or home while we inspect the vehicle. You can call me direct @ 858-560-1220. David Ely, Owner

Gerald K.
05/2015
5.0
auto repair
  + -1 more
Great service, friendly, great two year warranty
Description of Work: Engineer work and emissions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Joseph G.
03/2015
5.0
auto repair
  + -1 more
Better than anticipated. We called and asked for a 50,000 mile service and tune up. Most places will not take my Audi as they are apparently difficult to service. The cost was approx $385. They told us that they were able to accommodate a Saturday service, which we are very appreciate of. They called us and said we needed to replace our power steering fluid and fuel filter, which was at a great price. The tech's and service reps were all very professional and respectful. They offered to give me a ride home, which I didn't need. When I went to pick the car up a couple hours later they gave us the $50 dollar off coupon from Angies list and told us all repairs were guaranteed for 2 years. I will be a repeat customer for sure. Price was fair and service was great! Thank you Convoy Auto!!!!
Description of Work: 50,000 mile service, power steering flush and repair, fuel filter replacement, full car check, and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$687.98

Elaine D.
01/2015
5.0
auto repair
  + -1 more
Made an appt. Had to wait about a half hour for them to start the work. Was finished earlier than expected. Apparently good work. No trouble since. Good attitudes by the staff.
Description of Work: New water pump almost $200.00 less than my Toyota service shop wanted to charge me. However, charged me $12.00 to put on new windshield wipers that I provided. I was a bit shocked at that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$357

Response from CONVOY AUTO REPAIR
Happy to hear were were able to save you big dollars from the dealer.

CYNDY S.
01/2015
5.0
auto repair
  + -1 more
Professional,competent,friendly. Price seemed fair. We intend to use them for our next car problem.
Description of Work: fixed a/c on 99 v.w. bug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from CONVOY AUTO REPAIR
Nice to have cold air conditioning again.

Robert B.
11/2014
5.0
auto repair
  + -1 more
good work. $100 less than dealer.
Description of Work: replace brakes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from CONVOY AUTO REPAIR
Glad we were able to get the RAV4 brakes repaired for you. Now you will be able to "Stop on a dime". This will help with the winter weather we are hoping to get :)

Jee Hi P.
09/2014
5.0
auto repair
  + -1 more
Amazing! For the price of getting the car checked out and getting a service report at a typical dealership, we were able to have out 10 year old Volvo fixed for safety items. The car was rarely used in recent years and we needed to find out what work was needed. Convoy Auto Repair made the diagnosis and repaired - all on a Saturday! We have a few more items to get done, but we are able to use the car without worrying if there are immediate safety issues! Thank you!
Description of Work: Performed an oil change, brake rotor and pad work, replacement of brake lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from CONVOY AUTO REPAIR
Happy to hear the Volvo is back on the road again. Our Saturday hours are very convenient for many of our clients and we are happy we were able to accommodate your needs. Many happy years of driving ahead for your Volvo

Drew R.
08/2014
5.0
auto repair
  + -1 more
Found them through AAA as a recommended mechanic and couldn't be happier with the overall experience of doing business with them. Needed to fix a check engine light, a recent issue with one of my gauges, and get a smog check. I set up a time to take my car in and after I dropped it off in the morning their shuttle van took me back to work (I work in Kearny Mesa). They called me a few hours later and clearly explained what they found and what they believe needed to be done. Their estimate for the part, labor, and smog check was fair so I had them do the work. The replacement part fixed my check engine light and gauge issue, and my car passed smog with flying colors. When I picked up my car we reviewed everything again on paper, which I appreciated. They also did a follow up call a few days later. Car runs great and feel like I just did business with a legitimate company who values their customers. Way to go guys, keep up the great work!
Description of Work: Overall great experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from CONVOY AUTO REPAIR
Thank you for your trust in us. We have been a AAA approved repair facility for over 39 years and I believe that AAA represents only the elite repair facilities with their standards and criteria. Your Jeep Grand Cherokee is a great vehicle. Many of our clients have these Jeep and keep them running for years, they are very dependable. As a full service repair facility we hope we can be your technicians of choice for all your needs.

Stephen M.
08/2014
3.0
auto repair
  + -1 more
A $300 dollar estimate turned into a $2000 dollar estimate.
Description of Work: 60,000 mile check

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$400

Response from CONVOY AUTO REPAIR
That you for your time to review. When we preform a maintenance mileage interval service such as yours at 118,000 part of that service is to inspect the entire vehicle and report its overall condition/s. This is they only way to properly make decisions on repairs and goals in either keeping the vehicle or making the decision of replacing the vehicle. Many vehicles such as your 2002 Lincoln Navigator need repairs such as your rear main oil seal which is actively leaking oil repaired . The job is a very time consuming to remove the transmission to access the seal and its $749 repair estimate. Quality gas filled shocks for all four are $710. These shocks will prevent further deterioration of front-end parts saving addition expenses and enhance tire life and ride. If this is a vehicle which is intended to keep the recommendations of $ 1,459 sure seem better than the price to replace as most of these vehicle will deliver 150,000 miles or more if maintained.

Debra N.
07/2014
5.0
auto repair
  + -1 more
Very pleased. We just regret that we didn't find them sooner before we moved from Coronado, CA back to Marietta, GA.
Description of Work: recharged air conditioner, front end alignment, replaced blinker bulb, changed oil, rotated tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from CONVOY AUTO REPAIR
Glad we were "found" we have quite a large following from Coronado, CA as their is really not much of a choice on the Island. Happy motoring!

Erica D.
05/2014
5.0
car inspections
  + -1 more
They were excellent, they were able to take me in very quickly, it feel like they did not took advantage of me financially, it was a fair price, they were timely, it didn't take them very long at all to change my breaks. I would recommend that they would actually use this company, I'll go back to them for everything.
Description of Work: I ended up using Convoy Auto Repair for my breaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from CONVOY AUTO REPAIR
Thank you for your comments and welcome to our family. Our goals are to provide the best automotive experience, use only quality parts and provide excellent service. Glad we were able to assist.

John D.
04/2014
5.0
I took the car to a few other places that only wanted to repair the air conditioner. These guys were the first ones to tell me that entire air conditioner needed replaced, so I wouldn't have to keep repairing it.
Description of Work: Replaced air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$2,500

Response from CONVOY AUTO REPAIR
We have replaced many air conditioning complete systems on 2004 Honda CRV's. What many shops (and sometime Honda dealers) are not aware of is the hoses are part of the failure and Honda technical bulletins state to replace the complete air conditioning system when they fail. Keeping up on this type of information allows us to properly make repairs that will last as designed and not do partial patches. Thank you for allowing us to repair your air conditioning system.

Catherine C.
02/2014
5.0
auto painting, auto repair
  + 0 more
They were great. We were impressed by how long they have been in business and the reviews. For what I am going to have done with the car, the estimate is just about right.
Description of Work: We have't used Convoy Auto Repair yet. We wanted to get an estimate on painting our car.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alonzo M.
09/2013
4.0
auto repair
  + -1 more
Overall went well. I don't know much about cars as I should so I took my car in for a 90,000 service. The thing about these service is that they don't actually do much as far as service but rather gives the shop a chance to look for issues (which I don't think is an issue by any means) but they desk person told me that my brakes were worn down. I informed him that that was strange since I just had my brakes serviced less than a month ago. So either a) I drive in a manner that wears done the brakes to fast b) midas didnt actually replace them or C) there were measured wrong or I was being lied to. He told me that he is more than certain Midas wouldn't have not replaced the brakes and said that he would have them look at again. The brakes were never again brought up. So I am not sure what the issue was and I gave them the benefit of the doubt that maybe it was just a bad measurement. Overall the service was good and the shop is kept clean and tidy. I also felt the difference in my car right away. I would recommended them but be careful of the up sells.
Description of Work: 90,000 mile service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from CONVOY AUTO REPAIR
Thank you for your review and comments. It help us be understand how we can better communicate with our clients on our findings and recommendations.

David R.
09/2013
5.0
auto repair, car inspections
  + 0 more
Within hours, they performed the diagonstics and found the problem to be a head gasket issue which would cost a couple of thousand to replace. This was the last straw for the Jetta inasmuch as I sunk thousands of dollars replacing everything that failed in the car from transmission to fuel pump, to well, just about everything in the car. Father Joe's is now the proud owner of this technological misfit. The guys at Convoy, and I've used them before (recommended by AAA) are fantastic, honest, and offer a very fair value for services performed.
Description of Work: We had a totally unreliable 2002 Jetta, and this time the problem was overheating while the car was in idle, as well as another issue, probably related to the first, where there was jerkiness in the ignition system while the car was in idle. Convoy was very clear about the diagonstics they would perform to isolate the issue before calling me to explain the problem and the related repair costs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from CONVOY AUTO REPAIR
We are sorry we had to be the ones to put the Jetta in its final resting place. We are happy you choose Father [other member name removed] to do the eulogy services. They will turn this unfortunate situation into a few dollars and help those in need. We hope we can provide service for your next vehicle and for some strange reason I believe it will not be a Fahrvergnügen :)

Ann H.
07/2013
5.0
auto repair
  + -1 more
They were very professional. They called several times as diagnostics were completed. They repaired they problem and gave a printout of issues we would need to address at some point
Description of Work: auto air conditioner was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from CONVOY AUTO REPAIR
Thank you for your comments. We strive to provide the best possible auto repair experience we can provide. Thank you for allowing us to service your vehicle. Any day now we will be adding electronic vehicle inspections so we can email our findings and a smart phone application so you can get recalls, updates and view your vehicle repair history, make appointments and benefit from our loyalty rewards program.

Jay W.
05/2013
5.0
auto repair
  + -1 more
They fixed everything. They did a great job. They were honest and thorough and explained things in a way I could understand.
Description of Work: Convoy Auto Repair did air-conditioning repair and general maintenance for our RV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from CONVOY AUTO REPAIR
Thank you for the confidence. With the cold air and the other repairs we wish you a safe and enjoyable vacation in your Motorhome. Remember that our warranties are 24mo / 24,000 miles nationwide to give you piece of mind while on the road.

Laura S.
05/2013
5.0
auto repair
  + -1 more
As a single female it can be hard to find a place to take your car that you can trust. I know very little about cars and have to be able to trust that what is recommended is truly needed. So, I have been taking my car to Convoy Auto Repair since I moved here. The staff and service are outstanding. They are very knowledgeable, friendly and honest about what it takes to keep my car running at its very best. They fully explain each item they recommend and the benefits to me. The owner, David and the staff care about their customers and it shows. I like the free shuttle so I do not have to impose on coworkers to pick me up when I am having my car serviced. I honestly can say they are the best automotive repair shop in San Diego. I have referred family, co-workers and friends to Convoy Auto Repair and they too have been very happy with Convoy Auto Repair.
Description of Work: Tune up on my vehicle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Response from CONVOY AUTO REPAIR
Thank you for your trust and input. We understand that auto repairs can be made confusing and we strive to explain all recommendations and repairs so that our clients can make informed decisions. I am glad we were able to help with your repairs and look forward to a long lasting relationship. Welcome to San Diego !

Julia C.
04/2013
5.0
auto repair, car inspections
  + 0 more
The forty point inspection was free for me since I have AAA. They are very honest and very helpful. They do not try to pressure me to fix anything that I am not ready to fix unless I absolutely have to.
Description of Work: I use Convoy Auto Repair for auto service. I last used them for an oil change as well as a forty point inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from CONVOY AUTO REPAIR
AAA is a great organization to belong to. They offer many such no charge member benefits, the 40 point inspection is just one such value. We are proud to be an AAA preferred repair facility for over 37 years.
    • 1(current)
    • 2

Contact information

3909 CONVOY ST., San Diego, CA 92111

http://www.convoyautorepair.com

Service hours

Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 AM
Wednesday:
7:30 AM - 5:30 AM
Thursday:
7:30 AM - 5:30 AM
Friday:
7:30 AM - 5:30 AM
Saturday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Painting,
Auto Radiators,
Heating and Air Conditioning,
Auto Transmission,
Auto Body Work

FAQ

CONVOY AUTO REPAIR is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 5:30 AM

Tuesday: 7:30 AM - 5:30 AM

Wednesday: 7:30 AM - 5:30 AM

Thursday: 7:30 AM - 5:30 AM

Friday: 7:30 AM - 5:30 AM

Saturday: 7:30 AM - 5:00 PM

CONVOY AUTO REPAIR accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, CONVOY AUTO REPAIR offers free project estimates.
Yes, CONVOY AUTO REPAIR offers eco-friendly accreditations.
Yes, CONVOY AUTO REPAIR offers a 10% senior discount.
No, CONVOY AUTO REPAIR does not offer emergency services.
Yes, CONVOY AUTO REPAIR offers warranties.
CONVOY AUTO REPAIR offers the following services: We offer full service mechanical auto repair for foreign, domestic and hybrid vehicles. Our services include air conditioning, batteries, belts and hoses, brakes, engines, fleet repair, fluids and filters, heating and cooling, lighting and wipers, smog, starting and charging, steering, suspension and alignment, towing, tune ups, and general auto maintenance.
Auto painting

Contact information

3909 CONVOY ST., San Diego, CA 92111

http://www.convoyautorepair.com

Service hours

Monday:
7:30 AM - 5:30 AM
Tuesday:
7:30 AM - 5:30 AM
Wednesday:
7:30 AM - 5:30 AM
Thursday:
7:30 AM - 5:30 AM
Friday:
7:30 AM - 5:30 AM
Saturday:
7:30 AM - 5:00 PM