Coastal Tree Care has been serving San Diego since 2006 with the mission to provide our clients with healthy, safe & beautiful trees! Our team of fully insured, licensed & certified arborists takes a holistic approach to tree care that is conscious of our environment to provide exceptional results. CTC's professional arborists work with you to combine your vision and needs with our passion and tree service expertise to create beautiful and healthy trees that you can enjoy for years to come! We take pride in the quality of our work and outstanding customer service. We prioritize sustainability by using environmentally conscious tree care methods and equipment. Contact us today for a consultation with one of our Certified Arborists.
Business highlights
19 years of trusted experience
Emergency Services Offered
Eco Friendly
Services we offer
Tree Pruning, Tree Removals, Stump Grinding, Consultations, Arborist Reports, Insect & Disease Control, Annual Maintenance & Wellness Programs
Great, very nice crew, amazing process to bring down a VERY large tree with no damage to property (or crew!) We would definitely recommend Coastal Tree Care.
Description of Work: Large tree removed from front yard, stump grinding, trim all remaining trees in front and back yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Joanne M.
04/2017
4.0
lawn service, tree service
+ 0 more
The treatment went very well. They do a good job and cleaned up very well. They could have used a little more detail in the trimming.
Description of Work: I had them treat and trim the trees and bushes for my mother.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lionel W.
03/2017
5.0
tree service
+ -1 more
I think their estimate was cheaper than what I went with. But I didn't use them because the other person was available sooner.
Description of Work: Estimate.
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Joseph K.
03/2017
5.0
tree service
+ -1 more
Well, they were able to schedule quickly, showed up and did a very good job.
Description of Work: Palm trees trimmed, Giant bird of Paradise trees trimmed and 2 removed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$700
Stephen W.
01/2017
3.0
tree service
+ -1 more
Wanted more of the tree cut back. Owner wanted more money to correct his mistake. Very disappointed.
Description of Work: Trim back tree encroaching on property.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
$350
Paul K.
01/2017
5.0
tree service
+ -1 more
Easy to schedule with the office, showed up on time and completed the work and clean up nicely. The tree was in a difficult place in the front of the house and care had to be taken to not damage a palm tree that was intertwined with some large branches. The tree trunk had to be ground by a portable grinder since it was in a poorly accessible area. It could not be entirely removed so it was ground down as close as possible to the ground level and a combination of oil and Roundup poured on the remaining ground stump - so far 6 months later no growth has shown up on the ground stump - they left some additional Roundup for me to reapply should growth ever appear. I was very pleased with all aspects of the removal and stump grinding and will use them in the future
Description of Work: Had a medium size pepper tree removed and stump ground
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Rob and Kim C.
10/2016
1.0
tree service
+ -1 more
Good luck getting them to show up! Setting up the appointment was convenient -- arborist viewed the tree on Google Earth to assess and provide a quote. I scheduled via email and was set...only to receive an email the week prior to the appointment letting me know that I've been rescheduled. No one reached out to see if the timing was convenient for me, just "here is your new time". I called and complained about the inconvenience as well as the lack of input on my schedule and was told that a crew member was out as was the office manager. Missy emphasized that it is their policy to reach out to customers on the rare event they needed to reschedule and that wasn't how they conducted business. I appreciated the explanation and rescheduled. Unfortunately, today I was contacted by Missy, the office manager, to let me know that once again I've been bumped and when did I want to reschedule. While Missy is polite, it doesn't make up for their capricious and unreliable behavior! I have no reason to believe that if I rescheduled Coastal Tree Care would honor the third appointment. Thank goodness I didn't prepay for their services!
Description of Work: I contacted Coastal Tree to trim and lace a tree based on the positive reviews I saw here.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
1.0
Steve B.
09/2016
5.0
tree service
+ -1 more
went great. Mike is easy to work with, fair, always does great work and clean-up.
Description of Work: tree trim around power line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
SUE G.
09/2016
5.0
tree service
+ -1 more
Joseph responded to request for estimate right away. He was the most knowledgeable about trees and gave a good estimate and time frame. Dan and Ulysses did a great job on all three trees. Even left the mulch for me.
Description of Work: Removal of laurel tree and stump, trimming of jacaranda and sapote trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$495
Talitha M.
09/2016
5.0
tree service
+ -1 more
They were very prompt at responding to our request for a quote. They showed up on time, completed the work quickly, and did an excellent job.
Description of Work: Prune a small stand of bamboo
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Patrick B.
07/2016
5.0
tree service
+ -1 more
Joseph was courteous in scheduling and knowledgeable about tree removal and had competitive pricing. He also shifted his schedule when I needed to make a change, which we appreciated greatly. He and his team were timely, did a great job and cleaned up well. We were very happy with the service.
Description of Work: tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Coastal Tree Care
Thank you for taking the time to write a review for us, we sincerely appreciate it! We are so happy to hear that you were pleased with our service and we look forward to caring for your trees in the future!
Paul B.
06/2016
4.0
tree service
+ -1 more
Arrived on time. Trimmed some palm branches on tall trees and cut down some dead palms. Cleaned up and took the dead branches away. It took a couple of hours
Description of Work: Arrived on time. Trimmed some palm branches and cut down some dead palms. Cleaned up. It took a couple of hours.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$950
Response from Coastal Tree Care
Thank you for taking the time to write a review. We are sorry to see that you did not feel our work was 'A' rating quality. Was the pruning not to your liking or expectation? Did you let the crew know before they left your property? We are always happy to accommodate customer requests to ensure that your trees are pruned exactly the way you want them to be and that the customer is 100% satisfied. If you'll consider us for your future tree work, we would be happy to meet with you to discuss where we fell short of your expectations last time and how we can improve the quality of our work to a level you are satisfied with.
Sharon P.
06/2016
5.0
tree service
+ -1 more
The work itself was an 'A,' the amount was a 'B.'
Description of Work: Tree service.
Rating Category
Rating out of 5
Yes, I recommend this pro
$630
Response from Coastal Tree Care
Thank you for the 'A' rating! We are sorry to hear that you felt the amount was worth a 'B' rating. Are you referring to the amount of work we completed for you? Or the cost of the work? Either way, we appreciate your feedback and will work on improving in these areas. It was a pleasure working with you and we look forward to caring for your trees in the future!
Sharon P.
06/2016
4.0
tree service
+ -1 more
They are excellent. I really liked the tree trimming. Last time, I had a little bit of an issue with his remembering what we talked about. I bought a deal in fall. It was four hours with two guys to do trimming. I bought it in the fall. I have a big coral tree in the front yard. When I talked to him, I said I usually get that trimmed in January or February. He said that it would take more than those two guys. I had him come over and he gave some estimates for some small work in my yard. He was really busy at that time. He said, "Is there any hurry?" I said, "No. In fact, I would just wait and get everything done at one time." So he gave me a written estimate to get the big tree done in the front, at the regular price minus my 10% Angie's List, which was $700 minus $70, which was $630. I would, at the same time, just have them do the backyard work, which I had bought an Angie's List deal for - two guys for two hours each to trim the backyard stuff. He said, that way he wouldn't have to bring the chopper twice. I was fine with it and he was agreeable with me. He even sent me the plan on the internet. I call them up and they come in early February. He thought I should pay him $700 because he said, "No, you can't get two discounts." He had totally forgotten, even when I showed him, what he had sent me earlier. I didn't see it as two discounts. I saw, we had the Angie's List deal, which I had paid for ahead of time and was agreed to wait and just have that work done when he came for the tree. It was two different services that I agreed to do at the same time. He forgot it and he was a little bit nasty in insinuating that I was trying to get 10% off of a tree when I already had a discount and I didn't have a discount. I had a deal that we delayed in using. That's my only downside. I've used them before, they do a great job. I was a little shocked that he was not customer friendly. He had forgotten. I even sent a copy to them and I didn't hear one word back. So it's just a little bit of customer service stuff. Would I use them again? Yes, because it's the guy in the office that I had a problem with. The secretary in the office and the owner of the company. The guys that come out to my yard do great work and are always friendly and try to please. I felt that it was kind of unprofessional, not to honor what they said earlier. The guys themselves were professional.
Description of Work: They gave me an estimate for tree service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$630
Response from Coastal Tree Care
Thank you for your feedback and your honest review. We sincerely apologize for any miscommunication on our end and are glad that we were finally able to get it sorted out. Since the initial conversation you had with one of our arborists, we now have an Office Administrator who's job it is to keep track of these sorts of things to avoid any miscommunication in the future. Your feedback has been helpful in setting up new customer service procedures as we continue to grow. It is always a pleasure working with you and we look forward to caring for your trees in the future.
Michael L.
06/2016
4.0
tree service
+ -1 more
It went pretty good. They knocked a few little saplings down in the process of taking down some bigger ones. But, it was a difficult job. It was not like they were totally careless, it was just an accident. They kind of lost track of some of the things that they needed to do. It was a big job with say eight things. They, sometimes would get from one part to the other and then they're like, "Oh, we forgot to do the stumps. So, we're going to come back and do those next time." They're not used to such large jobs. I did get another quote and it was pretty close. So, they were not the lowest, but they were close. It was a decent price. Overall, they were punctual.
Description of Work: Tree service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Response from Coastal Tree Care
Thank you for taking the time to write a review, we are glad to hear that you were happy with our services! We appreciate your honest feedback and will work with our team to ensure a more organized plan is in place for bigger jobs. We look forward to continuing to care for your trees!
Michael L.
06/2016
2.0
tree service
+ -1 more
They gave me an estimate. I said, "I either need you to trim it substantially or to cut it down, depending upon the situation of what you think." I was expecting to be there when they came. They came earlier than they said they were going to come. So I wasn't there to consult with them. Then they decided to do a minor trimming. Later, I ended up borrowing a chain saw from my friend and doing it myself. So I kind of wasted money in essence on that. The first quote was $450. After that, AT&T came and chopped down part of the tree because it was interfering with their lines. Then, I said, "Could I get a lower price?" They said, "No". After they did it, I called back and said, "You guys barely did anything. I wanted to be here," and they were like, "Oh we'll take $100 off." So they reduced it to $350. There was a miscommunication type thing. I'm not happy that I had to pay that much money and didn't get much for it. I would use them, but I'm also going to look at someone else.
Description of Work: I had them cut down a tree.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$350
Rudolph K.
04/2016
5.0
tree service
+ -1 more
Dan and his assistant did a great job working through the showers and wind. Trimmed three different species of trees without a problem. They were courteous and efficient, did exactly the work that was wanted and left after a good cleanup. We will use them again when needed. Rudy K.
Description of Work: Trimmed a number of mock Orange trees a 30' Yucca and an ornamental Pear Tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,530
Response from Coastal Tree Care
Thank you for your feedback and for the 'A' rating! We are happy to hear that you were pleased wit our service. We look forward to caring for your trees in the future!
Scott A.
03/2016
5.0
tree service
+ -1 more
Everything worked out great. Minimal collateral damage and the rather difficult job was completed on time and done very well.
Description of Work: Removed a huge Torrey Pine tree
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10,800
Response from Coastal Tree Care
Thank you for your feedback and for the 'A' rating! We look forward to caring for your trees in the future!
April D.
01/2016
5.0
tree service
+ -1 more
These people are professional, courteous, friendly, and very good at their jobs. Joseph was great to work with. I felt at ease, and did not need to look over his shoulder, so to speak, and was really happy with the result. They trimmed a very old orange tree that is now thriving, and removed a dead tree for us, grinding out the trunk. My backyard is not very accessible, so they had to go to a lot of extra trouble to remove the branches and wood debris, but they did everything in a timely and skilled manner, and did not ask for any more money for the extra trouble they had to go through. I am sold. I cannot say enough good things about them, and would recommend them to anyone
Description of Work: Trimmed out dead wood and opened up very old, very large orange tree, removed a dead tree and ground down the stump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Coastal Tree Care
Thank you for your feedback and for your kind review! It was pleasure working with you and we look forward to caring for your trees in the future!
Jim K.
01/2016
5.0
tree service
+ -1 more
Job well done. Thank you Joseph and Coastal Tree Care.
Description of Work: These guys did a great job. They removed eight to ten big pepper trees, a 45' palm, several other big palms and lots of vegetation. The crew was hardworking, organized and pushed on to complete the job through hard driving rain and cold weather. Joseph the Estimator was very quick and professional. We are very happy with the price and the work. We recommend them highly. Jim Keene and Javier Salinas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Coastal Tree Care
Thank you for your feedback and for your kind review! It was a pleasure working with you and we look forward to caring for your trees in the future!
Casey M.
01/2016
5.0
tree service
+ -1 more
Everything done on schedule and with care.
Description of Work: Multiple pepper tree lacing, thinning other trees and limbs, and debris removal, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Coastal Tree Care
Thank you for your feedback and for the 'A' rating! We look forward to caring for your trees in the future!
Julia E.
12/2015
1.0
tree service
+ -1 more
He couldn’t even do one tree for the amount that I paid for the big deal. He was not capable of cutting down one tree in 4 hours. He just came and gave an estimate of thousands of dollars. I did not have any trouble with responsiveness. He was professional.
Description of Work: .
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$199
Response from Coastal Tree Care
Thank you for your feedback and we are sorry to hear that you were not happy with your experience. Unfortunately, the scope of work you requested would have taken much longer than the amount of time you purchased with your Angie's List Deal. Please remember that we work with a crew of 4 arborists, so the Deal accounted for an hour per arborist on the job. This would mean that the four man crew would only be on your property for an hour and, as I stated previously, the work you requested would have taken much longer than that, hence the additional cost incurred. We sincerely apologize for any confusion or frustration this may have caused you and hope you will consider us for your future tree care needs.
Gina T.
11/2015
5.0
tree service
+ -1 more
Great job! Showed up on time, finished on time, did great job, cleaned up any mess.
Description of Work: Great job again in cutting back tress from roof line and thinning out large tree in the front of the hosue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Coastal Tree Care
Thank you for the kind review and for your continued business! It is always a pleasure working with you. We will see you next year!
Gary S.
10/2015
4.0
tree service
+ -1 more
This is an update on our experience with Coastal Tree Care. We did write a letter to them with our complaint. The company replied right away. They apologized and sent us a refund check for the damages. Due to their professionalism we are upgrading our review to a "B".
Description of Work: We have mixed feelings about this service. The arborist did an excellent job on the trees. He even did a little extra work digging out some small trees. However, his helpers who trimmed all the bushes did an awful job. They looked terrible. And they dragged the debris right over the sprinkler valves breaking the wires. We had to pay to have the valves repaired. Hopefully the company will reimburse us for the repairs.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,665
michael C.
09/2015
5.0
tree service
+ -1 more
Exemplary work, prompt, great communication. Will use again
Description of Work: Cut down birds, removed sago palm and agave
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Response from Coastal Tree Care
Thank you for the kind review! It was a pleasure working with you. We look forward to caring for your trees in the future!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work
FAQ
Coastal Tree Care is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Coastal Tree Care accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Coastal Tree Care offers free project estimates.
Yes, Coastal Tree Care offers eco-friendly accreditations.
No, Coastal Tree Care does not offer a senior discount.
Yes, Coastal Tree Care offers emergency services.
No, Coastal Tree Care does not offer warranties.
Coastal Tree Care offers the following services: Tree Pruning, Tree Removals, Stump Grinding, Consultations, Arborist Reports, Insect & Disease Control, Annual Maintenance & Wellness Programs