Carini Home Services

The technician arrived on time and finished the work expeditiously. He was extremely knowledgeable and gave helpful advice about maintaining the heater. He checked it for any potential safety problems. I appreciated his politeness and professionalism.

I called Carini for air duct and dryer vent cleaning because I have allergies.
The technician, Bowen, showed up 15 minutes early, was very professional, and he even
took off his shoes at the front door! That really impressed me - usually this
doesn't happen and I immediately liked him right away.  He explained to us
how to keep our vents clear of dust and where to get our filters.  I
enjoyed watching him clear out the dryer vents in case a snake came out!
Carini's prices were very reasonable, he's friendly and easy to talk to, and he
offers excellent and professional services.  We will definitely be calling
again. Thank you so much Carini!

They worked out well. We have a rental house as well as our own home and I wasn’t sure whether I would actually be able to use the tune up for the rental house because we had a bit of a problem there. We ended up using them for a repair there which was really great and I was really pleased with what they did. I actually still need to use the tune up for my own home. They were very responsive and made some good recommendations in terms of the repair in the rental house. I just bought1 deal in the hopes that the tune up would fix the problem but it didn’t. So the idea was that if it would fix the problem, we would use that at the rental house and if it wouldn’t, they would just do the repair and use the deal at our own home. They came out within a week of purchasing the deal. They were responsive. They recommended that we take a pretty conservative approach to the air conditioning at the rental house as opposed to just jumping and completely replacing it. I appreciated that. Their price was fair.

The man on the job who made it all happen smoothly was Bowen Smith, clearly Carini's key employee.  A family man, Bowen is a professional in a word.  He is very conscientious, a skilled and experienced installer, resourceful and a good communicator.  He was the leader of a crew of two sometimes three men that appeared for the job without a hitch when he said they would.  On numerous occasions we made special requests or expressed concerns and Bowen was responsive and cheerful all the while.  The combination of Doug in the home office and Bowen in the field made for,in our view, a successful team that made this normally tedious undertaking very manageable and the results gratifying for the customer.

During and unusually hot spell in September my mother's air conditioner was leaking inside the house. We tried our best to figure out what might be the problem, but gave up after we could see an issue with the equipment itself. We didn't know who to call, it had been so long since we had needed service.
So I went to Angie's List and found a great coupon offer for a technician to come out and inspect the unit. Carini's made an appointment for the following Monday between 11 and 12. On Monday at exactly 11, Dan arrived with a wonderful smile and went right to work. After about 30 minutes he confirmed that the condenser unit inside the house was leaking and needed to be replaced. The rest of the system, including the heater, passed his inspection which was good to know. He told us that our HVAC was somewhat dated and that finding a condenser that would work on this older equipment might be difficult. He went over all of the pricing ahead of time, the options for part only and labor, as well as new compressor and part if needed. There was a huge difference in price between just replacing the coil, or having to replace the coil and the outdoor compressor.
Two days later Dan called to say he had found a hybrid condenser coil that would work with our current system and it could be installed in a day or two after he received it. Right on time at 8am two techs showed up with part in hand. They put tarps on the carpet near the unit and completed the swap in a couple of hours. The cost was exactly what Dan had quoted which was extremely  reasonable, only $1400.
We will absolutely call Carini for all of our future HVAC problems. We will also request Dan if he is available, we all spent quite an interesting and fun day together at the start. Thank you, Carini!!

We had purchased a big deal for the service, and it was good. The person who came out was very professional, and did everything that I expected him to. He did discovered something that needs to be done in the future, and he gave us an estimate for that. He found out what the problem was, and that it had been taken care of by me just changing the filter. The price of the big deal was appropriate for what was done.

It went really well.

My wife and I had researched heating solutions using Consumer Reports, Angie's List, California State License Bureau, Encinitas Building Inspection, and a variety of online resources.  We had some ideas about what we needed.  Our house is small and close to the ocean.  It never gets terribly hot or cold, but we do enjoy heat for a couple hours during autumn and winter mornings and sometimes in the evening.  We had a list of some 16 questions which we posed to each of three HVAC sales representatives each of whom gave a good presentation, answered all our questions. and proposed a reasonably sized furnace for our situation. 







Carini had a significant edge.  He had both technical and business experience.  He was responsive to our concerns. He proposed three different levels of Rheem furnace. I had a bias toward Rheem as the "sweet spot" among first tier providers -- highly rated for reliability, lower priced, and better web presence in the sense of marketing and technical literature on line.







It was only a few days after we gave our approval that they were out here installing the new unit.  It only them a mere five or six hours to do the installation.  The workmanship looks great to me and the Encinitas building inspector complemented the installation when he signed off on it.







Carini has put together a great team.  His office was careful to confirm appointments.  Things basically happened when and as promised.  We had a minor glitch installing a return grill, but that was remedied in a timely fashion.  His installers we prompt, courteous, careful and they did a great job.

They were very accommodating and professional. I have worked with them in the past, and they are very good. The work turned out fine.

We had purchased a big deal for the service, and it was okay. They did the service, and they wanted us to do more. We wanted them to inspect everything and they seemed to say they could do this for x amount, and we were not interested in that. They put the cheapest quality of filters when they replaced them, and we had to put in new ones after they left. It was obvious that the low price of the deal was the reason. We normally change the filters ourselves every year. They did what they had advertized, but they were trying to sell more services.

They came out to check this system, but tech didn't actually turn it on. The system didn't turn out and tech wasn't sure why- he couldn't do the inspection of it- so he left. This was a rental property. When I found out after, the company was really responsive and the tech owned his responsibility in the issue and apologized politely. So- A for professionalism, but overall- B-- it could've been better.
Thanks!

Dan was very professional, explained what he was doing and the results of the tests. He noted that our system was aging, which it is. He suggested that we use the system until a major component fails and that we do not need a system nor maintenance at this time. Dan recommended a replacement system that had good reliability and was easy to repair and had relatively low parts cost. It was an enjoyable visit.

Very professional attitude.  In hindsight, if he would have checked the coil unit in the attic, he may have discovered the leak in a rusty drain and coil problem that eventually led to serious damage of the ceiling a month later.  Entire unit was replaced by a different vendor. 

Wanted to make sure my A/C was functioning properly before the heat hit.  They fully checked out the A/C and furnace with an inspection and they replaced my filter.  They were knowledgeable, prompt and very courteous.  This is the 2nd time I have used them and would defintiely do so again.

The service technician was friendly and professional. He fixed loud buzzing coming from the AC condenser outside in addition to doing a complete HVAC check and tune. He answered some stray questions I had about the size of the condenser without trouble, and assured me that everything was in great condition and installed very well by the builder. No doubt that I'll be using Carini again.

I purchased a 22-point A/C & furnace inspection & tune-up. Dan the service tech was on time and got right to work. He didn't seem to mind that I hung around and looked over his shoulder. I like to stay involved without getting in the way. I ask a few questions here and there and hopefully learn a few things along the way. I really appreciated that Dan was so friendly and explained what he was doing and what he was finding.
He thoroughly inspected and cleaned the A/C unit. My A/C unit is quite old (about 25 years!) but he said it's actually in great shape. I appreciated that he didn't try to convince me to upgrade and instead recommended that I just try to get as much as I can out of it because it's in good working condition. I very much appreciate that kind of honesty.
Because of this experience, when it does come time to replace everything I know who I am going to call first.

They did a complete A/C check out.  When they found a problem that wasn't on their check list, they still went ahead and fixed it.   Found a drain pan was condensing, and at no
charge insulated the pan.  Outstanding company.  Went beyond what the
$85 tune up called for.  Definitely will use them again for any
Heating/A-C work I need.

We hired Carini after a particularly frustrating experience with Sears. I won't go into to all the details, but instead of being up-front with our fairly complicated a/c situation, Sears just told me what I wanted to hear (that they could do an unattainably simple install). This meant about a month of delays, changed plans and false starts (they subcontract, btw). I returned to Gabriel at Carini, who confidently and professionally put together a plan and gave me a very fair quote. We live in a 1946 Spanish on a narrow property, and Gabriel's team did a great job of working with our unique constraints. The laborers worked really hard all day, did a nice clean-up, explained everything they had done, and were very courteous. Our system has performed perfectly, and we are very happy with our decision to hire these guys.
*5000 is for a/c only, permits and electrician were added costs

They arrived on time and were very professional and polite.

Dan arrived right on time at 8 am, friendly and courteous.  After describing the problem, we went out to his van and he discovered that his van had been broken into the previous night and his most important / expensive tools were stolen.  Talk about not the right way to start the day!!!  I think I was more upset than he was and definitely less upset than my fiance was when I told her later that evening.  What is our World coming to?  Anyway, we did go up on the roof and he determined that the fan had gone out and it was most likely going to be around $650 to change out the fan or around $200 for the capacitor.  I had my finger crossed it was the capacitor!  Dan had to go out and buy tools so he could come back to further diagnose and correct the problem.  Dan came back in two hours like he said (and $900 later with only part of the tools he needed to make it through the rest of his day) and figured out it was capacitor.  Dan changed out the capacitor quickly and ensured the a/c was working fine.  After telling him I was an Angie's List member, he took 10% off the capacitor change out price.  Dan is professional, explaining the problem thoroughly, patient, answered all my questons - I'm an Analyst by profession, courteous, friendly, efficient, and most importantly trust worthy.  Ask for Dan, he is EXCELLENT!  I HIGHLY recommend Carini Heating and Air Conditioning and will definitely use them again when I change out my box unit for a separate furnace and air conditioner or have any problems with my HVAC system.  I will also recommend them to friends and family.

I purchased an Angie's List Big Deal special offer for this service and it was okay but he made some very expensive suggestions. I did not feel like putting that much money into it right now. It works fine and it worked all winter with no problems. He checked it and said the burners were okay but he thought they needed to be replaced. He also had several other things so I was a little skeptical about the repairs that he suggested.  He did what he said he would do at the price of the big deal. He came right on time when he said he would and was fairly prompt as to when I called. I was not here when he came for the service, my husband was.

lots of experience - excellent  knowledge - personable and efficient.
everything still working fine.

Carini Heating & Air Conditioning did a nice job. He was good. He showed up on time, right when he was, he was courteous, quick and proficient. I think the pricing was reasonable, it wasn't too expensive. He did great. He checked it very thoroughly and put it back together. He was very professional. I would definitely use him in the future.

It was great and they accomplished what I needed. It was a good deal for the service provided. They were very professional and came out pretty quickly.

It wasn't working right and he came in and said, it's minimal and charged us little and did a great job. After working I thought he was honest and would definitely use him again.