Carini Home Services

Have addressed this section in the description of service above. Think it the best A/C service we have had in the last several years.

First, Gabriel Carini took the time to really look closely at the house to see what was needed, including calculating the HVAC demands it presented, and then he later provided a very detailed estimate with several model options and prices for us to choose from with regard to energy efficiency. The estimate's details were such that we had few questions about the work Carini would do for us. After Carini, we got three estimates from other contractors and none of them provided that kind of detail. All that the other contractors did was to take a quick look at the house. They simply did not look at the energy load the house would have and, in fact, they seemed to leave out or ignore most details that were critical to a good estimate and for a proper and effective installation. For example, only Carini identified the need to repair the wooden platform for the heater/evaporator unit, which was visibly sagging about 3/4" from side to side. Quite simply, his estimate gave us complete knowledge of, and confidence in, what he would do for us. Second, Carini's crew worked carefully, neatly, and quickly. The installation they did is very "clean" and was completed to the highest standards. I say this from the viewpoint as a knowledgeable "do it yourself" person who handles most of his own home improvements and is extremely picky and hard to please. The system is just right for my home and it works well. Finally, Carini's prices are fair and in line with, or better, than the other contractors. Frankly, given all he did for us, I would say he offered the best deal of anyone out there. One big box store estimate was a full $3,000 higher for similarly energy efficient equipment, yet a lot less work was going to be done from what the estimate stated. One thing to keep in mind is the brand of equipment you're going to buy, because some brands are horribly unrelaible. I suggest anyone looking to buy HVAC equipment read the ratings and buying advice in Consumer Reports. Although with with Carini, who sells Rheem, you have nothing to worry about. Overall, I'd say Carini earned an A+ in my book and you could do no better than by going with him!

Very professional and responsive. And Luke didn't try to cheat me with a more expensive diagnosis and or fix. The only really bad experience was that my appointment was between 10 am and noon, but they called me at 9:30 to say they had to change it to 2 pm to 4 pm. He arrived close to 4 pm.This wasted an entire workday waiting for a fix which took 20 minutes. But at least it was done right and at a reasonable cost by a professional. So I can forgive the tardiness this time and try them again.

They were very friendly, on time, and did a great job with the furnace. The furnace is working beautifully!

The guy that came out did a really good job.

Great service and courteous, professional technician. Carini's is reasonably priced. Prompt and efficient. I would absolutely use this company again.

Very professional and competent (You rally need to ask for an evaluation sooner than 2-1/2 months after the work was performed!)

Professional, prompt, and polite and didn't try too hard to sell an annual plan.I would definitely call them again.

We have a 9100 square foot sorority house that had only two areas that were air conditioned - maybe 20% of the house was air conditioned. The AC units we had were ancient and needed replacement. We wanted to air condition the entire house including bedrooms and all public areas. Heating systems existed for the whole house, so ducting was in place already. This was a big project no matter what and there's always a challenge when it comes to our structure. Gabriel Carini explained everything during our first walk through. He asked questions about our expectations and I asked questions to better understand the basics of heating and air. We discussed all that needed to be done to make our project complete. In his proposal, he gave us 3 options for "good, better, best" in each zone of the house. Every detail was explained and shown in the thorough quote - no surprise charges later. Some of our furnace units did not really need replacing - but we were given the option to replace or reuse with associated costs shown. Carini Air was incredibly dedicated to our project. Constant communication with us made us feel so secure in our decision to go with them. From the demo to the final connection, we felt like their most important customer! Thank you, Gabe and crew!!

The tech did a great job! He was very knowledgeable in his work. I've had a major renovation on my house and the furnace did not work after the renovation. The tech determined that the furnace was working fine. He traced the issue to the thermostat which was pulled during the renovation. Great work!

It worked just great. They came out and didn’t charge me anything extra.

I purchased an Angie's List deal for A/C servicing and 20 point inspection. I was contacted by them the next day to schedule my appointment. They had appointments available as early as the next day, but I needed to wait a week to schedule, which was no problem. I was given a 2 hour window between 9-11 am. On the morning of service I was contacted by Bowen at 9:30 to tell me he was about 15 minutes away. When he arrived he was very polite and professional. He introduced himself and explained exactly what he was going to do. He went into the attic to examine my a/c coil at the furnace and came down to inform me that everything looked great and very clean. He stated that the system looked like new and probably hadn't been used very much in the 6 years the previous owners were there. He checked my a/c unit outside and told me it was working perfectly and that there were no issues. I had several questions for him, as did my dad who was at the house at the time. Bowen was more than happy to answer any and all questions. He explained that although my unit was efficient, it was 6 years old and that the newer units were much more cost effective. He told me an approximate price to put in a new a/c and heating combo and I told him I wanted to see how my bills were before I considered changing anything. He said he totally understood. I asked him if he could change one of my return filters which was located in the ceiling as I had not gotten up there to change it yet. He graciously did this for me. I explained about my wife's asthma and asked him if I was using the correct type of filter and he said I was. He told me about a whole house UV system which attached to the plenum that killed bacteria and stated he uses it for his son with asthma. I told him I would definitely consider it. He assured me that my system was in great shape and working well. I asked him if I should just contact him in the winter to have my furnace serviced. He told me that he had looked at it while he was up in the attic and it was working fine. He told me to just have everything checked again in 2 years. He stated that there is a 20 point check list for Angie's List customers that he forgot and asked if he could just email it to me. I told him sure but then he actually found a copy. He then proceeded to go over the entire checklist with me. After having used multiple HVAC companies over the years, I was thoroughly impressed by the quality and thoroughness of Bowen's work. I will definitely use their services in the future.

He was very professional. I would go with them, however their bid is just a little high. They gave me a written proposal and were on time. He went beyond what he needed to do and was even going to make arrangements for me to go visit on of their clients so that I could see and hear their units. They have really great service.

The company was very professional and responsive to my request. The technician (Bowen) was punctual, courteous and professional. He took his time walking us through the procedures and recommendations, and answered all questions we had. He ensured all systems were fully operational after work performed. My thermostat decided to stop cooperating mid-way through the appointment; Bowen did not leave until the systems were back up and running. I'm looking forward to receiving the quotes requested for upgrades/replacement identified during this appointment.

They did a great job. The technician was very knowledgeable, professional and put on booties when he entered the house. He explained what he was doing and gave me some recommendations for additional services to consider (e.g. a thorough cleaning to my furnace to clean the motor and help preserve its' life, since the filter had not been doing its' job). Yes it was very nasty in there just as he said, and I didn't feel like he was trying to upsell me. I will definitely use them again.

Very professional & good explanation of options.

I contacted Carini through Angie's list and received a response and initial appointment immediately. Bowen came out and thoroughly inspected the system and gave me an estimate for the work. There is a charge for the service call but that cost goes toward the work performed if you decide to have them come back to do the job (if I remember correctly). We scheduled him to come back about a week later to do the work. Bowen was extremely knowledgeable, professional and polite. Each time he came to the house he called while en route to let me know when to expect him. He performed all work listed above quickly but carefully. He periodically showed me his progress so I could see the original condition of the areas he was working on and how it looked after he serviced it. He answered all my questions, explained what he was doing and why (I like to understand how things should work and what I'm paying for). He also cleaned up all trash and debris after completing the work. He wore booties over his work boots each time he came in the house. Carini seems to genuinely care about the work they perform with an aim to developing a long-lasting client relationship. It's nice to be able to trust that a job will be done right and done well for what seems to be a reasonable price. I would definitely recommend them to anyone needing HVAC service. It's been a pleasure working with them.

They gave me the best deal and were fairly knowledgeable. I'll know more about the quality once they install it.

When SDG&E told me my furnance's fire box was about to crack, I got bids from four companies for a new furnace, one of which was Carini. From the first phone call, all of my interactions were top-notch professional. Their price was competitive, they answered all my questions, (even told me what questions would be smart to ask subsequent bidders), told me that they could tweak the ductwork in order to make my heating more efficient, and the installation was fast. I am completely happy with not only my new furnace, but with the experience I had with Carini.

Carini did a very thorough job of examining my units. He also took pictures and showed me the pictures of what he was doing.

I would gladly recommend this company to friends.

All-in-all I was very pleased with the service provided. My heater/AC is old, but still works -- I plan on calling this company when it needs to be replaced, and have already recommended them to a neighbor. Thanks Carini Heating & Air Conditioning for offering this "Big Deal"! I hope all your employees are as good as Bowen!