BEST OVERNITE EXPRESS

1.0(
1
)

Delivery Service

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Paula O.
08/2014
1.0
delivery service
  + -1 more
Delivery was scheduled for between 11:00 am and 1:00 pm on August 1st. At 1:00 pm there was no delivery and no communication of delay. When I called to check on the status I was told it would be approx. 1 hour, at most 1.5 hours before the delivery would be made. At the expiration of the outside window of 1.5 additional hours, still no delivery and once again, no communication with me as the customer to inform me of the status. The delivery was received at approx. 3:00 pm. The driver was unapologetic, and annoyed with me when I wanted to verify the condition of the item (as it said in HUGE letters on the side of the box to do before signing) and huffed and refused to speak. These people WASTED my entire day since I could not leave my house and they missed 2 of their own deadlines! The customer service people were unhelpful and terse and kept me on hold for long periods. The experience was horrible in it's entirety!
Description of Work: The provider delivered a kiln to my home. Shipping was paid by the shipper, so there was no cost to me in dollars.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    Contact information

    8385 MIRAMAR MALL, San Diego, CA 92121

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Delivery Service

    FAQ

    BEST OVERNITE EXPRESS is currently rated 1 overall out of 5.
    No, BEST OVERNITE EXPRESS does not offer free project estimates.
    No, BEST OVERNITE EXPRESS does not offer eco-friendly accreditations.
    No, BEST OVERNITE EXPRESS does not offer a senior discount.
    No, BEST OVERNITE EXPRESS does not offer emergency services.
    No, BEST OVERNITE EXPRESS does not offer warranties.

    Contact information

    8385 MIRAMAR MALL, San Diego, CA 92121