They checked my phone and agreed that the home button was going bad and replaced it with another phone.
Description of Work: Replaced my iPhone as the old one had developed a defective home button.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARK S.
06/2014
5.0
computer sales
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peri U.
05/2013
5.0
computer sales
 + -1 more
Their store was very nice. They have staffs that are very knowledgeable. They give advice on a certain product and they would help you decide on what product you really would like to buy. They answered all my question. They're very respectful. The customer service there is excellent and really nice. They treated their customers really special. The product is good. Overall they provided me an excellent service.
Description of Work: For a high quality computer, I went to Apple Store to buy a new one.
They're impressive. They helped to alleviate my fear of being a new computer user.
Description of Work: Just browsing around and checked my battery charger.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Norman A.
03/2013
1.0
computer sales
 + -1 more
A Genius Bar tech failed to follow the standard procedure of creating a temporary mailbox when changing from POP to Imap and lost all email and draft email.
Description of Work: Lost all my email while changing an email setting on my MacBookPro.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Daniel T.
03/2013
4.0
computer repair
 + -1 more
They seemed pretty smooth and professional. I didn't have any issues. They took care of it and there were no trust issues. They know what they were doing. They ordered the right parts and it was just a smooth process. They were a little expensive.
Description of Work: I have been using Apple Store. I had to replace a keyboard on one Mac.
Description of Work: I have converted from PD to Apple and now own an iMac, Mac Book, iPod, iPhone and iPad. All were purchased from the Fashion Valley, San Diego, store. The service has been great as well as the training. I have had repairs done there as well with only one delay (missed commitment).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry B.
04/2012
5.0
computer repair
 + -1 more
I liked the service that they gave me. The price and quality of their work was pretty good.
Description of Work: I had a repair done on my computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michael I.
03/2009
5.0
computer repair
 + -1 more
The display on my computer was pixalated. Fortunately and according to the technician it took them awhile to figure it out but the only thing they did was upgrade the firmware. It was just made available that day and it fixed the problems. Everything was great. They did what I expected them to do.
Description of Work: I had some issues with my computer. I took it back to them to fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike B.
10/2006
5.0
computer sales
 + -1 more
They were very helpfull and assisted with the transfer of data from my old computer to the new one. Very friendly and motivated people (though a bit busy...)
Description of Work: Purchased an iMac 24''
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,350
DIANNE G W.
11/2005
5.0
computer repair
 + -1 more
JOSH HELPED ME FIND THE COMPUTER. THEY HAVE CLASSES EVERY SATURDAY. THEY HAVE TECH SUPPORT.
Description of Work: I BOUGHT A NEW COMPUTER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
DENISA P.
12/2004
5.0
computer sales
 + -1 more
PRICE FOR THE COMPUTER A LITTLE STEEP, BUT THE LAPTOP IS GRADE A SO I GUESS IT'S JUSTIFIED. PEOPLE WERE VERY KNOWLEDGEABLE, AND ANSWERED ALL MY QUESTIONS BEFORE I MADE THE PURCHASE...THANKS FOR THE PATIENCE.
Description of Work: BOUGHT A COMPUTER.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,799
MAGDOLNA B.
10/2004
4.0
computer repair
 + -1 more
I RECEIVED GREAT SERVICE WHEN PURCHASING MY LAPTOP. I WAS NOT FULLY INFORMED ABOUT THE AVAILABLE DISCOUNTS AND OTHER OPTIONS RE: THE SOFTWARE I PURCHASED. THE FREE HELP DESK IS GREAT! VERY HELPFUL AND KNOWLEDGEABLE SERVICE PEOPLE THERE.
Description of Work: PURCHASE OF A LAPTOP COMPUTER AND OTHER HARDWARE AND SOFTWARE; TECHNICAL SUPPORT FOR SETTING UP EMAIL SERVERS.
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*Contact business to see additional licenses.
Service Categories
Computer Sales,
Computer Repair,
Computer Training
FAQ
APPLE STORE is currently rated 4.5 overall out of 5.
No, APPLE STORE does not offer free project estimates.
No, APPLE STORE does not offer eco-friendly accreditations.
No, APPLE STORE does not offer a senior discount.
No, APPLE STORE does not offer emergency services.