APPLE STORE

Computer Sales, Computer Repair, Computer Training

Reviews

4.513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
15%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
5.0
Showing 1-13 of 13 reviews

MARK S.
06/2014
5.0
computer sales
  + -1 more
They checked my phone and agreed that the home button was going bad and replaced it with another phone.
Description of Work: Replaced my iPhone as the old one had developed a defective home button.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK S.
06/2014
5.0
computer sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peri U.
05/2013
5.0
computer sales
  + -1 more
Their store was very nice. They have staffs that are very knowledgeable. They give advice on a certain product and they would help you decide on what product you really would like to buy. They answered all my question. They're very respectful. The customer service there is excellent and really nice. They treated their customers really special. The product is good. Overall they provided me an excellent service.
Description of Work: For a high quality computer, I went to Apple Store to buy a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

James G.
03/2013
5.0
computer repair, computer training, computer sales
  + 1 more
They're impressive. They helped to alleviate my fear of being a new computer user.
Description of Work: Just browsing around and checked my battery charger.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norman A.
03/2013
1.0
computer sales
  + -1 more
A Genius Bar tech failed to follow the standard procedure of creating a temporary mailbox when changing from POP to Imap and lost all email and draft email.
Description of Work: Lost all my email while changing an email setting on my MacBookPro.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Daniel T.
03/2013
4.0
computer repair
  + -1 more
They seemed pretty smooth and professional. I didn't have any issues. They took care of it and there were no trust issues. They know what they were doing. They ordered the right parts and it was just a smooth process. They were a little expensive.
Description of Work: I have been using Apple Store. I had to replace a keyboard on one Mac.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay A.
07/2012
5.0
computer repair, computer training, computer sales
  + 1 more
unknown
Description of Work: I have converted from PD to Apple and now own an iMac, Mac Book, iPod, iPhone and iPad. All were purchased from the Fashion Valley, San Diego, store. The service has been great as well as the training. I have had repairs done there as well with only one delay (missed commitment).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry B.
04/2012
5.0
computer repair
  + -1 more
I liked the service that they gave me. The price and quality of their work was pretty good.
Description of Work: I had a repair done on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael I.
03/2009
5.0
computer repair
  + -1 more
The display on my computer was pixalated. Fortunately and according to the technician it took them awhile to figure it out but the only thing they did was upgrade the firmware. It was just made available that day and it fixed the problems. Everything was great. They did what I expected them to do.
Description of Work: I had some issues with my computer. I took it back to them to fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike B.
10/2006
5.0
computer sales
  + -1 more
They were very helpfull and assisted with the transfer of data from my old computer to the new one. Very friendly and motivated people (though a bit busy...)
Description of Work: Purchased an iMac 24''

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

DIANNE G W.
11/2005
5.0
computer repair
  + -1 more
JOSH HELPED ME FIND THE COMPUTER. THEY HAVE CLASSES EVERY SATURDAY. THEY HAVE TECH SUPPORT.
Description of Work: I BOUGHT A NEW COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

DENISA P.
12/2004
5.0
computer sales
  + -1 more
PRICE FOR THE COMPUTER A LITTLE STEEP, BUT THE LAPTOP IS GRADE A SO I GUESS IT'S JUSTIFIED. PEOPLE WERE VERY KNOWLEDGEABLE, AND ANSWERED ALL MY QUESTIONS BEFORE I MADE THE PURCHASE...THANKS FOR THE PATIENCE.
Description of Work: BOUGHT A COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,799

MAGDOLNA B.
10/2004
4.0
computer repair
  + -1 more
I RECEIVED GREAT SERVICE WHEN PURCHASING MY LAPTOP. I WAS NOT FULLY INFORMED ABOUT THE AVAILABLE DISCOUNTS AND OTHER OPTIONS RE: THE SOFTWARE I PURCHASED. THE FREE HELP DESK IS GREAT! VERY HELPFUL AND KNOWLEDGEABLE SERVICE PEOPLE THERE.
Description of Work: PURCHASE OF A LAPTOP COMPUTER AND OTHER HARDWARE AND SOFTWARE; TECHNICAL SUPPORT FOR SETTING UP EMAIL SERVERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

    Contact information

    7007 FRIARS ROAD ST 364, San Diego, CA 92108

    www.apple.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Sales,
    Computer Repair,
    Computer Training

    FAQ

    APPLE STORE is currently rated 4.5 overall out of 5.
    No, APPLE STORE does not offer free project estimates.
    No, APPLE STORE does not offer eco-friendly accreditations.
    No, APPLE STORE does not offer a senior discount.
    No, APPLE STORE does not offer emergency services.
    No, APPLE STORE does not offer warranties.

    Contact information

    7007 FRIARS ROAD ST 364, San Diego, CA 92108

    www.apple.com