Aerify Heating And Air Conditioning

Just finished my second service call in a week with Aerify. On December 27, I took a day off work and missed a weekend getaway with friends to sit home and wait for their serviceperson, Aaron. He was an hour late (was given an window of 10am-1pm; he showed up at 1:57pm), and then worked for 90 minutes before telling me he didn't have the right ladder and I'd have to call and schedule a followup call for another day the following week. I called Monday, December 30, and was given an appointment for Tuesday, December 31. Aaron showed up again, this time presumably with a ladder. He informed me the problem was that my HVAC unit had no refrigerant. When I told him that I had 5 pounds of coolant replaced in August, and asked him how so much refrigerant could leak out in just 4 months, he said he didn't know what the last guys did but that wasn't his problem. I told him I wasn't paying to have more refrigerant put in since I was under a home warranty and it should be covered. I asked if that was his only solution, and when he said yes, I informed him there was nothing he could do for me then. He had trouble unlocked the front door as he left, trying to force an August Smartlock, and when I said, "Let me get that for you so you don't break it," he replied with, "Yeah, wouldn't want to break anything. Dick." When I informed him I'd be calling his boss to report his behavior, he said, "Go ahead, *******." I'm not used to being called foul names by contractors especially when I've paid $75 and taken TWO days off work to be home for them to do literally nothing. I would never hire them again.