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Theater Works Tv & Hi Fi

Stereo and Home Theater Systems, TV Service - Satellite, TV Sales,

About us

Sales, custom installation, service and support

Business highlights

19 years of trusted experience

Services we offer

Sales, installation and pre-wire of all consumer electronics & home theater.

Services we don't offer

tv repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-12 of 12 reviews

Stephen G.
10/2012
1.0
home theater design
  + -1 more
John (is highly volatile) and Mike (is actually the friendly one). They tried to focus on the details, provided recommendations on placement, and planned the job to avoid any unneccesary holes in the ceiling and walls so we didn't have to patch afterwards. All, good qualities, however when it came to the final finishing work, John was very unreliable. It took 5 visits until they completed the work, they didn't stand behind their work and overall they left us high and dry when the equipment malfunctioned. When you interview John you'll notice his odd behavior, when troubles occur you'll observer his agressive behavior. Be cautious.
Description of Work: When our little son started to walk and develop interest in our electronics, we decided to use it as an excuse to mount the TV, install wall-mounted surround sound, and upgrade our sound throughout the house and yard. We used Angie's list to find a reputable and trustworthy professional. We felt a little uneasy selecting the company, but the price was right. Big mistake.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

Chuck H.
07/2012
5.0
home theater design
  + -1 more
We contacted them from Angie's List. They called back the next day, scheduled time to come look at the job and provided an estimate. Part of that estimate was a center channel speaker (which we were missing) and a stand for the TV. They then showed up on time, worked around the movers, and completed the job on time. They did have to come back to install another cable, but that was because I wanted to move my subwoofer further away from the TV. They are a high energy pair! They know what they are doing and will get right to it. I enjoyed working with them and plan to do so again.
Description of Work: They moved our large flat screen and sound system out of our old house and into our next house. They upgraded the sound system and mounted it on a stand alone mount. They also did some rewiring of the cable within the house to where the TV was located.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Mrs. Z.
07/2012
5.0
home theater design
  + -1 more
They were very nice and understanding people. They did a great job in helping me out with what I needed for my CD player. They knew exactly what they were doing and I would certainly call them again.
Description of Work: They came out to help me out with my CD player.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael D.
06/2012
5.0
home theater design
  + -1 more
My husband originally found Theater Works through Angie's List and they installed our home theater system with a large projection screen, and also some surround sound systems for us along with some internet WIFI work, and did better than we could even have expected. Although honestly, I cannot recall the exact pricing, it was worth every cent. The professionalism, honesty and good humor made it a pleasurable experience for us. Mike and John were super friendly and the pair worked together perfectly if an issue came up, and the problem was solved quickly and accurately. I have no complaints with this duo. They are the only ones I would ever have come back to do another media job. Trustworthy and professional, and super knowledgeable and friendly, you can't go wrong. Thanks John and Mike for a perfect job done! =) See you soon for our next project!
Description of Work: WIFIHome TheaterSurround Sound

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Susan Grayson S.
06/2012
5.0
home theater design
  + -1 more
Fantastic! They are great to work with, prompt, courteous and gave me a great deal. They are fun to have around.
Description of Work: John & Mike, helped me find and install the perfect home theater system for my little place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Jay J.
08/2011
5.0
home theater design
  + -1 more
They arrived on time for the consultation, listened carefully to what I wanted, assessed what I already had in place and made reasonable (not top-end if I didn't want it) recommendations for what would accomplish my goals. They also made suggestions for possibilities that I had not considered -- some were not appropriate, others were, and they never pushed to do something I didn't want. They were price conscious yet also quality conscious. They didn't want to install crap but they didn't want to give me more than I needed, either. They have very definite opinions about what is good and what isn't in the market today, but they didn't insist on those options. I also trust their years of experience in this field, which was evident in their consultation and their work at the house. As it turns out, they ran into some structural difficulties with my 1950s era house, which they hadn't anticipated (weird wall construction) but they totally went with it, worked around as the problems, and managed to find solutions to every twist and turn. They also were generous in shaving off cost estimates when problems emerged that weren't my fault (and not theirs either), which they needn't have done, but they did anyway. They are clearly committed to making customers happy. I really like these guys. They listen. They do what they say they will do. And they are, in my experience, very reasonably priced. If you want any work at all done on home theater or audio systems, these are the guys to do it.
Description of Work: These guys reviewed and evaluated my current home theater and audio system (as I asked) and also listened to what I wanted: to upgrade the audio system through the house. They made recommendations for new equipment, how to improve my existing set-up, and offered to calibrate and adjust how the current system works with the new components they would install. They installed an audio system that linked to my existing in-wall and ceiling speakers, added speakers for the backyard, linked to my wireless network, linked all the home theater components to the whole thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Elizabeth H.
07/2011
5.0
home theater design
  + -1 more
We were overwhelmed with all the choices for getting a new TV system. We like to buy something good and expect it to last. John and Mike helped us narrow the choices down to a few then got us a good price on everything. They hooked up everything and connected it all to the satellite, to Netflix, to the computer and programmed a new remote so we only need one now instead of five. They also did some updating on our other TV with the remote and reduced the tangled mess of cords and cables. We asked for some adjustments after learning the system for a few months and they were again very helpful. We had also been expecting to replace our old 56" TV which was not working correctly. It had been examined by a couple service people who said it couldn't be fixed. John made a simple adjustment to how the subtitles were being displayed and saved us a few thousand dollars. We like to think he didn't lose that sale but merely postponed it, gaining a happy customer. Our son purchased a new TV from them after our experience and we will go to them again when we're ready to update our other TV.
Description of Work: We purchased a new TV system and had it installed and hooked up to our existing satellite, computer and wireless systems. They made recommendations on what equipment to buy and gave us a good price. We got a flat screen TV, a sound bar, receiver, all-in-1 remote, bluray. Mike and John did all the installation and most importantly, connected it all together. There was one item that we realized wasn't what we wanted and they were able to exchange it. They programmed new remotes for us so we only need one per TV. We had a couple changes and adjustments and they cheerfully and helpfully accommodated us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

JM N.
07/2009
5.0
home theater design
  + -1 more
Bottom line: These guys are REALLY GOOD. They know sound, they know video and they know equipment. Best of all?.they LISTEN to the client. John and Mike want to implement what YOU want, not what they think they can sell you. They?re ON TIME, EVERY TIME. And they are neat, always cleaning up the work area between visits. Finally, they are a full-service outfit. As John says, ?If it has a plug, we sell it.?
Description of Work: Our project was an upgrade to a 9 year old system. They had to understand the previous guy’s efforts, keep what worked, fix what didn’t and add on all the new toys I wanted. I originally sought a Blu Ray Player, upgrade of the HDMI cabling and a remote control. (I now have ONE remote that controls all the A/V devices, replacing the four I had to use before. Theater Works sells the remote AND programs it for a flat (VERY reasonable) fee.) I was quickly comfortable with John & Mike’s expertise, and expanded the scope of the job. They upgraded my receiver to one supporting multi-zone and multi-device to allow dissemination of audio throughout the house. I also bought two sets of GREAT speakers, one of which they scoured the country for, eventually finding it in Hope, Arkansas. They set up an Ipod dock, a DVD recorder, and an RF remote system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Eric B.
07/2008
5.0
home theater design
  + -1 more
My house was completed 3 months ago. I am very happy to say that I am truly enjoying the system. I love being able to run my ipod off it, as well as being able to sit in the backyard with my remote listening to the tunes. I would strongly recommend Mike and John for any job. I did have them come back for some fine tuning but overall have been completely happy.
Description of Work: My wife and I were looking to have a home audio system put in a home we were building in Palo Alto. I met with Mike and John, and felt very comfortable with their knowledge and expertise. The scope of the work was a 7 zone system, 5 zones inside and two outdoor zones. The system is comprised of in wall speakers in living, kitchen, master, family, and dining room, as well as two rear yard zones. There were two Sony LCD 46" Flat panels were added. Also, we purchased from them a new receiver, two speakers, a sub-woofer, and a harmony remote. They installed these and integrated them with our existing electronics, placed them into our new cabinet, wired everything, programmed the remote, installed a fan to cool the cabinet, hid all the wires neatly, calibrated what needed to be calibrated, tested and demonstrated the system, and helped instruct me on how to use the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

ROBERT M.
04/2007
5.0
home theater design
  + -1 more
I decided to use Theater Works for several reasons. First, John and Mike are a small customer service oriented operation and I prefer the small business approach. Plus, they're just nice guys, too! Early on, they spent time with me advising on equipment, walking through my home with ideas and not being clock watchers. Secondly, they are extremely competitive on their equipment and labor pricing. We were able to complete the entire install, giving me what I ultimately wanted and within my budget. They are also very mindful of protecting your home, as I had just had major refreshing done to the house such as interior and exterior painting and refinished hardwood floors. I questioned them on the ability to install the speakers after the painting was completed but they assured me that they would not leave fingerprints on the ceiling, and they didn't. I am a San Francisco based Realtor and will be very comfortable referring Theater Works to all my interested clients.
Description of Work: After months of research and a few hundred dollars spent on in-home estimates from big box companies, I decided to have John and Mike from Theater Works install a whole house Audio/Visual System which includes a wall mounted Plasma TV, 5.1 surround sound with Pinnacle in-ceiling speakers, multi-room (4 zones) Pinnacle in ceiling and in-wall speakers and all new equipment such as Yamaha receiver, HDMI DVD player, 5-disc CD player, etc. As I wanted a clean and wireless system, all wires were run in-wall or in-ceiling and I selected a RF (radio frequency) Harmony 890 universal remote control, which in effect, eliminated having to use five other remotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

SCOTT G.
04/2006
5.0
home theater design
  + -1 more
Mike & John were great. They installed a 32'' LCD in my office that swings over 180 degrees and can be viewed from my office and my living room! I have HDTV with digital audio in the living room and the perfect PC monitor in the office, all from one display... and the guys were awesome at Theater Works TV!!
Description of Work: Installed Plasma TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

SCOTT G.
04/2006
5.0
satellite tv service
  + -1 more
Mike & John were very prompt and professional. They upgraded my rooftop DirecTV dish and found a clean wire run to my 3 TIVOs and to a power supply needed to run all 6 signals on the switch. Everything works great, and they charged me less than the estimate!!
Description of Work: Installed HDTV satellite dish upgrade with a 5x8 multiswitch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    1028 El Camino Real, San Carlos, CA 94070

    theaterworkstv.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    TV Service - Satellite,
    TV Sales,
    TV Antenna,
    Computer Repair

    FAQ

    Theater Works Tv & Hi Fi is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 9:00 AM - 4:30 PM

    Theater Works Tv & Hi Fi accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Theater Works Tv & Hi Fi offers free project estimates.
    Yes, Theater Works Tv & Hi Fi offers eco-friendly accreditations.
    No, Theater Works Tv & Hi Fi does not offer a senior discount.
    No, Theater Works Tv & Hi Fi does not offer emergency services.
    Yes, Theater Works Tv & Hi Fi offers warranties.
    Theater Works Tv & Hi Fi offers the following services: Sales, installation and pre-wire of all consumer electronics & home theater.
    tv repair

    Contact information

    1028 El Camino Real, San Carlos, CA 94070

    theaterworkstv.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 4:30 PM